Good hotel and clean rooms but terrible staff and services. The hotel staff was super rude and arrogant. Not recommended because of rude behaviour of staff and owner as well. Good service is what hotels are about. But we were disappointed for that particular reason.
Good service and have excellence room quality staff is so good and helpful room's are very neat and clean food also very delicious very nice stay in the heart of city great location and beautiful property
Beautiful rooms with very good service the staff is very friendly we are enjoying last a very friendly people they help us they give us the best room the room furniture is very good very neat and clean very hygienic sanitized we enjoyed our stay here highly recommended
A real family hotel with my pocket budget very clean rooms awesome view very green garden with a beautiful location i enjoy ef my stay with my parents A must visit highly recommended very neat and clean Beautiful flowers
One of the best places to stay in Mount Abu we enjoy the stay in the suit room it was with AGG cosy the staff was very cooperative we enjoy the breakfast the Puri Bhaji was awesome the greenery year is mind blowing I love to stay here and I look forward to coming back and it is a real must visit Sheraton the great
Good rooms with beautiful view in the centre of the city. Good breakfast. We also got guidance about what are the tourist places to visit. We also met with other guests from the same locality as ours and spent the rest of the day with them
One of the best location of Mount Abu after seeing so many hotels I decided to stay in Sheraton a very good hotel. What's the value very neat and clean the staff was very friendly. We got the services in time. The best was the hot water early morning. And very good parking I am a new couple. And we enjoyed our stay.
0ne of the most comfortable hotel it's like a home away from home. I come and stay here every 3 months the staff is very friendly and the services are very prompt. Very neat and clean .I love the ambience
one of the best places of Mount Abu we stayed in another hotel but we didn't like it at all and we came to Sheraton the staff is very friendly the rooms are exclusive very neat and clean very good services it is a must visit I really love this place
We travelled to Mt Abu as a transit in Oct 2020 on our way to Jaisalmer. Reached at night and saw a hotel which was very well lit from the front. that attracted us to the hotel where the owner Mr Lalwani was himself standing and getting some work done at the porch. One of our friend went to see the rooms and wasnt impressed compared to the price charged. However on assurance of the owner that this is the best place in Mt abu to stay at the price of Rs 4000/night without BF, we entered the hotel. 2 rooms, one AC and one NAC, OUR OBSERVATIONS were like this 1. one bathroom where the hot water geyser about to burst due to its old age and the water never came hot. Ultimately the waiter had to give bucket full of water in 4000/night. 2. The bathrooms had no exhaust but the windows were covered with corrugated sheets. 3. The rooms were so small that we could not fall on each other also without touching the walls. 4. The peels on the walls of the paints were freshly painted were totally peeled off. 5. The rooms had windows opening to someone elses house. No ventillation. 6. The food they charged 250/plate for paneer chilly and chiclen chilly was brought from a Larri on the road form the market. 7. No water in the rooms for drinking. 8. The corridors were not lighted and were stinking badly. 9. Ground floor room didnt even have a proper front door painted and that looked so shabby form outside. 10. The reception and the owner MR LALWANI was more interested in taking full money so that he didnt have to refund the amount once we entered the room. 11. He was probably too much over confident about his place being the best that he even said that it is better to stay in the car if you cant afford this place at 4000/night. 12. He was more interested in settliing the bills in cash to avoid tax for us. 13. The next day morning again , there was no hot water even though we found it was criminal to waste watee in Abu and had to keep the tap open for 5 mins each time we took shower. Trust me it was a worst night of my life. Never be at this place. The NAme sheratone should be sued for at this place. Go at your own risk…