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The Zuri Kumarakom

Booking.comUS$ 170*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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1,337 Reviews from our TripAdvisor Community

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Showing 1,259: English reviews
Houston, Texas
Reviewed 30 December 2014 via mobile

The property exceeded our expectations and the grounds were very well maintained. The Spa was nice, the therapists and attendants were friendly, the services were professional, and the spa was well managed. My girls, ages 7 and 10, were THRILLED with this resort and compared it to Hyatt Resorts we have stayed at around the world. My little one said...

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Helpful?
Thank coco1126
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for the feedback and areas that need to be focused upon will be addressed. In our en-devour to continuously meet guest expectations feedback plays an important role to gauge and deliver exemplary services. Looking forward to welcoming you back to this beautiful backwater destination.

Reviewed 30 December 2014 via mobile

Property is very good spread over 18 acres. Excellent rooms, good service, good hospitality. Only negative though personal was that we celebrated one of our kids Bday there. They arranged the cake but we were charged for that. We didn't mind paying but as per my experience in any five star hotels be it Taj or my fav ITC none...

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Helpful?
Thank RajeevChandak
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for choosing and staying in destination kumarakom, We owe an apology for the birthday gesture which should have been handled in a better manner. Do visit our webpage to keep abreast with the latest happenings in our group properties.

Mumbai, India
Reviewed 29 December 2014

Zuri Kumarokam proved to be a fitting finale to our ten day holiday to Kerala. Our only regret was that we were unable to extend our stay by at least another night. The resort is located at the edge of a lake and has a pond within it. A lot of thought has gone into building the resort. Lotus ponds,...

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Helpful?
Thank RohitaSharma
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for the wonderful description of destination Kumarakom and The Zuri. We are privileged to be part of this beautiful backwater destination. The Maya Spa is a perfect place to rejuvenate the mind,body and soul.

Reviewed 28 December 2014 via mobile

After having toured quite a bit of kerala, we arrived at the Zuri. It has a lovely resort vibe with good onsite activities. What it lacked was personal attention. You felt like another number on the guest list and not a valued guest. Food is good though pricey. Not much sight seeing in the nearby area. Just a great relaxing...

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Helpful?
Thank reenakanjee
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, We have noted the pointers in areas that need to be focused upon. Rest assured that the team is pro active to fine tune processes that needs attention. Thank you once again for choosing to stay with us and destination Kumarakom.

Bengaluru, India
Reviewed 26 December 2014

I traveled with my wife and daughter. Stayed for 2 nights at the resort. We have a good time. Except for a delay during check-in as we arrived an hour early, the rest of the stay was very good. We were welcomed with a coconut drink on arrival. Since our room was not ready we went to have lunch at...

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Helpful?
Thank dechatts
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for choosing to stay at The Zuri Kumarakom and happy to hear that the product and services met all expectations. Do log in to the website to avail special offers in our group properties.

Mumbai, India
Reviewed 24 December 2014 via mobile

The gates open to a beautiful manicured setting .And we had high expectations at this point ...that unfortunately this was short lived. The service at Lunch was average at best with the waiting service chaotic confused and extremely slow since there was hardly anyone else there One cannot figure out how this happens, sadly the below average service didn't improve...

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Helpful?
1Thank Globalmadness
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear guest, Thank you for addressing the concern on the aspects that need improvement. We are a process driven unit and any failure is looked into positively with training needs. Hope to welcome you back soon with a fresh experience and enjoy this beautiful backwater destination.

Sydney, Australia
Reviewed 24 December 2014

The ambience is truly magnificent. Water all around the property creates a special magic. However, the big let down is the food. We tried their breakfast. The western spread is a big sham. Most of the items were just junk. Even the cheese was rubbish. The biggest disappointment was the Indian spread. Very bland and lacked seasoning. If they were...

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Helpful?
Thank amitbanerjee
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, We have noted your feedback and is extremely disappointed that expectations were not met. Rest assured we strive to improve on the shortcomings and cater to every palate as per requirement.

Melksham, United Kingdom
Reviewed 20 December 2014

The Zuri has well manicured grounds and thus very attractive. Located on the edge of the lake provides the opportunity for pleasure trips albeit you can do your own peddling on a paddle boat in the hotels own lagoon. Afternoon tea with something to nibble close to the entrance to the lake is a pleasant gesture by the hotel and...

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Helpful?
Thank KenElborn
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for spending the time at The Zuri Kumarakom at leisure. Our team ensures every aspect of guest expectation is met and recommendation to enhance experience is taken in a positive manner. unique and distinctive makes it a must visit destination and hope to welcome you back soon to experience hospitality the way it is meant to...

Dubai, United Arab Emirates
Reviewed 20 December 2014

Saddled at the banks of the longest lake in India (Vembanad Lake - 97 kms in length) this place truly feels like heaven. God's Own! If you want to have a pampered, quiet and relaxing experience then Zuri is the choice. Amazing property with a great ambience. Truly where luxury meets nature. As if the great Vembanad Lake was not...

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Helpful?
Thank 9borg9
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you and wonderful to hear that the product and services exceeded expectation. We are continuously striving to innovate and bring in fresh ideas to make the experience unique and distinctive. Patrons like you drive us to exceed guest expectations.

Johannesburg, South Africa
Reviewed 19 December 2014 via mobile

The environment is absolutely amazing. There is a lake with paddle boats, fishing etc. There is a yoga class every morning which is really good. The spa is very good with a great variety of treatments, BUT The facilities need to be improved. Our room seemed to have a ventilation problem so the bathrooms were smelly. Furniture is basic and...

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Helpful?
1Thank Essack M
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Our patrons are multitude of nationalities and we cater to a varying palate. Feedback is an important tool to get it right the first time. The bathroom exhaust operates the instant the lights are switched on in the area. But as recommended areas that need focus will be looked into to improve customer delight.

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
If heaven was a place on earth, it would be on the banks of a breathtaking Vembanad Lake that spreads serenely over 205 square kilometres of picture perfect beauty. And it is. Set in 18 verdant acres on the shores of the Vembanad Lake and just 2 hours from the Cochin International Airport, The Zuri Kumarakom Kerala, Resort & Spa is a five–star deluxe spa resort in Kumarakom, set at the heart of the beautiful Southern state of Kerala–fondly referred to as ‘God’s Own Country’. Standing directly beside the Lake, this Kerala resort offers spacious living–dining rooms, traditional Indian–style bedrooms and individual gardens with private plunge pools.Opened in 2006, The Zuri Kumarakom, Kerala Resort & Spa is the winner of the 2007 and 2008 ‘Best Resort Spa Hotel in India’ title. Home to the largest spa in South India, Maya Spa offers not only western and oriental therapies but also authentic Ayurvedic practices at our resort in Kerala. The distinctive Body Temple, picturesquely situated on an island in the centre of the lagoon, is the perfect location for yoga, meditation or simply quiet contemplation.The Zuri Kumarakom, Kerala Resort & Spa is perfect for an extended break with its idyllic location and world–class amenities. The hotel offers many leisure options, including a large swimming pool with water–spouting elephant sculptures and a luxury spa in Kumarakom with Ayurvedic treatments. The Lime Tree, Laguna Bass and Trunk Call Bar serve very good Indian and international cuisine. Experience the heavenly beauty of Kumarakom in all its tranquil glory. Recreated and preserved to awaken every sense… to experience pure bliss. ... more   less 

Additional Information about The Zuri Kumarakom

Address: V - 235 Karottukayal, Kumarakom 686563, India
Region: India > Kerala > Kumarakom
Price Range: ₹ 10,246 - ₹ 35,185 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Zuri Kumarakom 5*
Number of rooms: 72
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Also Known As:
The Zuri Kumarakom Hotel Kumarakom
Zuri Kumarkom Hotel Kumarakom
Zuri Kumarkom Kumarakom
Radisson Kumarakom
Kumarakom Radisson
The Zuri Kumarakom Kerala
Hotel Style:
#3 Top resorts Hotel in Kumarakom
#3 Spa Hotel in Kumarakom
#4 Family Hotel in Kumarakom
#4 Romantic Hotel in Kumarakom
#5 Luxury Hotel in Kumarakom
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Questions & Answers

Here's what travellers have asked, with answers from The Zuri Kumarakom staff and other travellers.
12 questions
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Indore, India
8 months ago
8 months ago

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Questions? Get answers from The Zuri Kumarakom staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Private pool villas are the most exclusive with views over the backwaters. Most of the rooms overlook the central lagoon.”
archnatharani, 15 Apr 2017 | Read review
“Dont choose any room here”
hinaangs, 10 Apr 2017 | Read review
“Request for a Lake Facing Room on the first floor.”
sanjivnanda, 30 Mar 2017 | Read review
“villas which opens to huge lake”
jhonsares22, 26 Mar 2017 | Read review
“May be take rooms on ground floor as thet give you a un-blocked view of the lagoon. There is a sit out in those rooms as well.”
  • Double highted deluxe room with Balcony
  • View of the man-made lagoon from the room
  • Ground floor rooms have sit out and first floor has a balcony
Sarawgi_Rahul, 23 Mar 2017 | Read review
5 of 5
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US$ 170* /night
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Prices are for 1 room, 2 adults
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