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The Zuri Kumarakom

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1,337 Reviews from our TripAdvisor Community

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There are newer reviews for The Zuri Kumarakom
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Showing 1,259: English reviews
Lyme Regis, England, United Kingdom
Reviewed 21 January 2015

This hotel is on the fresh water lake and offers superb relaxation and opportunities to explore Kerala. The spa is excellent and the swimming pool superb. The choice of restaurants is good and the choices for local sightseeing are very good. Food superb and excellent choice. Not a sight of a flying insect and no bites.

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Helpful?
1Thank Peter C
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

A very popular destination for a discerning traveler known for its backwater cruises and spa rejuvenation. Thank you for staying with the zuri kumarakom and hope you carry the beautiful memories to share with friends and family.

Johannesburg, South Africa
Reviewed 20 January 2015

My husband and I spent 2 nights at the Zuri. We enjoyed the experience from the moment we entered the resort to the last minute that we departed on the house bout. We had our massages there and it was just what we needed after a long flight from S Africa. We enjoyed the high tea in late afternoon and...

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Helpful?
Thank Rani G
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for choosing to stay with Zuri Kumarakom. The glitches is noted and we have rectified the same. Hope to welcome you back soon to this beautiful backwater destination with friends and family.

Mumbai, India
Reviewed 20 January 2015

it was the first time i visited kerala and it was the best hotel in which couple,friends and even family can enjoy without getting out of the hotel as it provided all the facilities with a beautiful scenario of lakes.its a must stay hotel in kerala.

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Helpful?
1Thank abhimatta13
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Spot on and as mentioned this is the place to be on the backwaters. Various activities and spa along with backwater cruises is the options available in this destination.

Mumbai, India
Reviewed 19 January 2015

Great location, mesmerizing beauty. We had our annual conference held at The Zuri, Kumarakom. 80 people were managed swiftly, steadily and without any hassle. I would like to specially mention a few staff i.e. Bobby - F&B, Banquet: Calm and composed, my man friday. Santhosh - Back office, he ensured things ran smoothly in the front office and guests were...

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Helpful?
Thank SantoshTandav
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Team members mentioned are the backbone of operations. We value your feedback and the team members will be recognized in the town hall meet. Looking forward to your personal visit with friends and family to this enchanting backwater destination.

Reviewed 18 January 2015 via mobile

Me and my wife had our honeymoon here this January. Had booked a honeymoon package with this hotel 6 months prior and was looking forward to the trip for a long time. The services, facilities and hospitality we received here was on a world level. Personally I loved every bit of it ranging from the airport pick up to the...

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Helpful?
1Thank Har Amrit M
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for this wonderful feedback and takes the team to deliver customer service far beyond expectation. Looking forward to your visit with friends and family to this beautiful backwater destination.

Mumbai, India
Reviewed 17 January 2015 via mobile

It has a great location. Food is good but service a little slow. The menu is very limited though. A lot of maintenance required especially the plumbing. They can make a great place out of it with a little bit of overhauling.

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Helpful?
Thank Sarita P
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for your feedback and apologize for any inconvenience caused, Property maintenance is a continuous process and we do that with lot of zeal. Isolated occurrence do crop up due to unforeseen circumstances for which the team is equipped to deal with efficiency. Guest feedback is one of the parameter to gauge overall operational excellence. Thank you...

Madhya Pradesh, India
Reviewed 15 January 2015 via mobile

The drive from Kochi airport to Zuri Resorts , Kumarakom is through the congested traffic of the city . Takes a long time before you reach the property ... Almost 4 hrs. It was dark when we reached at the resort .... I prefer to reach every resort during day as it gives an idea as to the whereabouts of...

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Helpful?
Thank Ashish68
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, It is a pleasure for the team to have guests who enjoy and soak the ambiance of the resort and the destination. Thank you for the apt description of the resort and hope to welcome you back soon to this beautiful backwater destination. Log in to the website for special offers and deals in our group properties.

Trivandrum, India
Reviewed 15 January 2015

This beautiful resort on the banks of Vembanad Lake is a real get-away for the discerning tourist. A beautifully laid-out resort with a tastefully furnished cottages, this is one place I would love to go back more with my wife. Cozy rooms, private pool, warm hospitality, excellent food, nice view, good house-boat ride- this place offers you everything you need...

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Helpful?
Thank sbchand
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, A perfect getaway to experience the backwaters and indulge in wellness at the Maya Spa. Taste the local cuisine and relish the delicacies offered as per chef's recommendation. Thank you for choosing the destination and staying at our resort.

Reviewed 12 January 2015

Absolutely terrible service makes this resort unworthy of your money. We had signed up for the honeymoon package and on arrival were warmly greeted by Mr Abin with a long checklist of complimentary items that we would receive as part of the package. These included a bottle of wine with cake, chocolate platter, fruit bowl, floral bath etc: We had...

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Helpful?
6Thank Neil_dsouza
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, We have noted your feedback and all the soft touch points went out of the way to accommodate every request of yours. We as a team is committed to our guests and every customer has a right to voice their opinion, Also your unwarranted outburst in Malayalam at our front line team is totally demeaning. We do not...

Aalborg, Denmark
Reviewed 10 January 2015

Why I mentioned short stay is - Only if you don't have much plans to visit places around Kumarakom. Else, you could stay as long as you want in this beautiful resort with world class facilities and pretty ambience. Many foreigners with long trips do stay for long duration. Excellent room, spacious washroom etc. in the beach grove rooms.

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Helpful?
Thank abcrahul192
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for a wonderful feedback and hope to welcome you back soon to this beautiful backwater destination. Log in to the website for special offers and deals.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
If heaven was a place on earth, it would be on the banks of a breathtaking Vembanad Lake that spreads serenely over 205 square kilometres of picture perfect beauty. And it is. Set in 18 verdant acres on the shores of the Vembanad Lake and just 2 hours from the Cochin International Airport, The Zuri Kumarakom Kerala, Resort & Spa is a five–star deluxe spa resort in Kumarakom, set at the heart of the beautiful Southern state of Kerala–fondly referred to as ‘God’s Own Country’. Standing directly beside the Lake, this Kerala resort offers spacious living–dining rooms, traditional Indian–style bedrooms and individual gardens with private plunge pools.Opened in 2006, The Zuri Kumarakom, Kerala Resort & Spa is the winner of the 2007 and 2008 ‘Best Resort Spa Hotel in India’ title. Home to the largest spa in South India, Maya Spa offers not only western and oriental therapies but also authentic Ayurvedic practices at our resort in Kerala. The distinctive Body Temple, picturesquely situated on an island in the centre of the lagoon, is the perfect location for yoga, meditation or simply quiet contemplation.The Zuri Kumarakom, Kerala Resort & Spa is perfect for an extended break with its idyllic location and world–class amenities. The hotel offers many leisure options, including a large swimming pool with water–spouting elephant sculptures and a luxury spa in Kumarakom with Ayurvedic treatments. The Lime Tree, Laguna Bass and Trunk Call Bar serve very good Indian and international cuisine. Experience the heavenly beauty of Kumarakom in all its tranquil glory. Recreated and preserved to awaken every sense… to experience pure bliss. ... more   less 

Additional Information about The Zuri Kumarakom

Address: V - 235 Karottukayal, Kumarakom 686563, India
Region: India > Kerala > Kumarakom
Price Range: ₹ 10,631 - ₹ 35,265 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Zuri Kumarakom 5*
Number of rooms: 72
Reservation Options:
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Also Known As:
The Zuri Kumarakom Hotel Kumarakom
Zuri Kumarkom Hotel Kumarakom
Zuri Kumarkom Kumarakom
Radisson Kumarakom
Kumarakom Radisson
The Zuri Kumarakom Kerala
Hotel Style:
#3 Top resorts Hotel in Kumarakom
#3 Spa Hotel in Kumarakom
#4 Romantic Hotel in Kumarakom
#4 Family Hotel in Kumarakom
#5 Luxury Hotel in Kumarakom
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Questions & Answers

Here's what travellers have asked, with answers from The Zuri Kumarakom staff and other travellers.
12 questions
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Indore, India
8 months ago
8 months ago

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Questions? Get answers from The Zuri Kumarakom staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Private pool villas are the most exclusive with views over the backwaters. Most of the rooms overlook the central lagoon.”
archnatharani, 15 Apr 2017 | Read review
“Dont choose any room here”
hinaangs, 10 Apr 2017 | Read review
“Request for a Lake Facing Room on the first floor.”
sanjivnanda, 30 Mar 2017 | Read review
“villas which opens to huge lake”
jhonsares22, 26 Mar 2017 | Read review
“May be take rooms on ground floor as thet give you a un-blocked view of the lagoon. There is a sit out in those rooms as well.”
  • Double highted deluxe room with Balcony
  • View of the man-made lagoon from the room
  • Ground floor rooms have sit out and first floor has a balcony
Sarawgi_Rahul, 23 Mar 2017 | Read review
5 of 5