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The Zuri Kumarakom

Booking.comUS$ 170*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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1,337 Reviews from our TripAdvisor Community

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There are newer reviews for The Zuri Kumarakom
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Showing 1,259: English reviews
Reviewed 15 March 2017 via mobile

My stay was at the presidential villa at the property. Enjoyed the stayed but can't miss a couple of problems like inefficient room service, the colour of our pool turned green on the last day and we had to change our room, TERRIBLE air conditioning.

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Helpful?
Thank sakshichoudhary
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for staying with us and for taking the time to share your feedback - it is greatly appreciated and valued. I apologize for the less than exceptional guest experience. They team want to apologize and share that we will be focusing on our process and shortcomings. With regards and hopefully we will be able to welcome...

South West England, United Kingdom
Reviewed 14 March 2017

Thankyou Zuri from start to finish.We arrived in Kerala & wanted rest & relaxation but mainly to visit our new family & friends.The attention & kindness from the Zuri was first class & couldn't have asked for more.

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Helpful?
Thank Bob W
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you so much for taking the time to comment on your recent visit to The Zuri Kumarakom. We are very proud of our team of dedicated professionals who are always pleased, provide personalized service to our loyal and appreciated guests.

Reviewed 14 March 2017 via mobile

We had just an overnight stay before picking up a houseboat from the jetty. Everything at the Zuri is outstanding. Beautiful hotel and grounds, well maintained. Good clean large rooms - Really outstanding service, care and attention from all staff. Beautiful food at the Lime Tree. We also had excellent ayurvedic massages. Thanks for a very enjoyable ( 20 hours!!)...

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Helpful?
Thank Paul W
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, My sincere thanks to you for taking the time to comment on your recent visit to The Zuri Kumarakom. I am extremely pleased to hear you enjoyed the convenient location, as well as the comfortable guest room and grounds, and will proudly share with our associates your comments regarding the excellent service they provide. We hope you will...

New Delhi, India
Reviewed 14 March 2017 via mobile

Not a 5 star, old rooms, non working central ac, poorly maintained gardens- this place is marketed to fool you. Dont opt for cottages- money lost, not worth it. And what can I say about the food: horrible, for a 5 star buffet, steeply priced you expect sea food on the menu, hugely disappointing, service provided in not at par...

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Helpful?
1Thank SmitaPrakash
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for staying with us and for taking the time to share your feedback - it is greatly appreciated and valued. I apologize for the less than exceptional guest experience. They team want to apologize and share that we will be focusing on our process and shortcomings. Beginning next week and by the end of the process...

Southampton
Reviewed 7 March 2017

Of all the hotels we stayed in during our tour of Kerala, this was the most memorable. The grounds are beautiful and the whole place extrudes an air of relaxation. It does have the wow factor. When we sat outside our room overlooking the lagoon, watching the birds flying around, we could have happily stayed for much longer. It just...

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Helpful?
Thank Saintsman594
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for staying with us and for taking the time to share your feedback - it is greatly appreciated and valued. Thank you also for your kind comments which I will proudly share with our associates. 12 inch thick mattress in all our rooms are brand new and to experience the feel need some time. Warm regards...

Reviewed 6 March 2017

Zuri is a resort of global standards . We chose this place for honeymoon and we were more than happy to have stayed here .The place is serene and maintains the beautiful flora and fauna of the place .The package offered to us was lovely and we enjoyed all the amenities .The staff was warm and helpful .The food was...

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Helpful?
Thank sayali k
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for visiting The Zuri Kumarakom. We are thrilled you selected our property! We appreciate you sharing your note about our service, food, and the wonderful time you experienced in the property. We are flattered by your kind words and look forward to welcoming you back again to the Zuri Kumarakom for another wonderful stay!

Bengaluru, India
Reviewed 5 March 2017 via mobile

From the time of Check in to the check out, it was a series of memorable mellow moments set by the extremely hospitable, friendly , efficient and accommodative staff of the Zuri. The property and ambience is pretty exquisite, F&B is pleasurable experience and the stay was worth all the time. Highly recommended destination.

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Helpful?
Thank Satish2910
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you so much for taking the time to share your recent experience on TripAdvisor! We are so glad to hear that you enjoyed your stay! We are so thrilled to hear that our staff and location were able to exceed your expectations! It brings us such joy to hear that you were impressed by our ambiance and...

London, United Kingdom
Reviewed 5 March 2017 via mobile

The resort itself is well maintained and the gardens are beautiful, but the rooms could do with a bit more tidying up particularly the woodwork and the flooring needs immediate attention. The staff were friendly, polite and helpful. I wanted to have dinner in the seafood restaurant , but was closed -no one in the resort could give a reason...

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Helpful?
Thank Cheers142
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for taking the time to let us know how your stay was at the Zuri Kumarakom! We are glad that you enjoyed the amenities and service on offer. Seafood specialty we close for up- keep and cleaning once a week and the same offering is provided in the main restaurant for the day. We look forward...

Gurugram (Gurgaon), India
Reviewed 4 March 2017 via mobile

Stayed here with my family for 1 night during my 8 day visit to Kerala. The resort is gorgeous though it took me some time to find its location (a few sign more boards would do no harm). Once you enter the resort, it is sheer luxury. Check in was smooth and quick, rooms were slightly far ( I took...

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Helpful?
Thank Sumit_Mundra
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for taking the time to review your recent stay with us! It is always such a pleasure to hear from a guest that everything went well during their stay. We are so glad you enjoyed your guest room as well as the facilities offered! We look forward to welcoming you back for another exceptional stay on...

Reviewed 3 March 2017 via mobile

This is an overdue review. We stayed at Zuri Kumarakom for 2 days in Aug '16. We loved the resort. The pool was gr8 & overlooked the backwaters. There was a complimentary boat ride in the evening which we enjoyed, though thought it could be more frequent. The resort had provided ample bicycles which we could use to go around...

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Helpful?
Thank Divya P
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for staying with us and for taking the time to share your feedback - it is greatly appreciated and valued. Thank you also for your kind words regarding our associate - I am very proud of the genuine care they show our guests every day. Needless to say, we are also fortunate and very pleased to...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
If heaven was a place on earth, it would be on the banks of a breathtaking Vembanad Lake that spreads serenely over 205 square kilometres of picture perfect beauty. And it is. Set in 18 verdant acres on the shores of the Vembanad Lake and just 2 hours from the Cochin International Airport, The Zuri Kumarakom Kerala, Resort & Spa is a five–star deluxe spa resort in Kumarakom, set at the heart of the beautiful Southern state of Kerala–fondly referred to as ‘God’s Own Country’. Standing directly beside the Lake, this Kerala resort offers spacious living–dining rooms, traditional Indian–style bedrooms and individual gardens with private plunge pools.Opened in 2006, The Zuri Kumarakom, Kerala Resort & Spa is the winner of the 2007 and 2008 ‘Best Resort Spa Hotel in India’ title. Home to the largest spa in South India, Maya Spa offers not only western and oriental therapies but also authentic Ayurvedic practices at our resort in Kerala. The distinctive Body Temple, picturesquely situated on an island in the centre of the lagoon, is the perfect location for yoga, meditation or simply quiet contemplation.The Zuri Kumarakom, Kerala Resort & Spa is perfect for an extended break with its idyllic location and world–class amenities. The hotel offers many leisure options, including a large swimming pool with water–spouting elephant sculptures and a luxury spa in Kumarakom with Ayurvedic treatments. The Lime Tree, Laguna Bass and Trunk Call Bar serve very good Indian and international cuisine. Experience the heavenly beauty of Kumarakom in all its tranquil glory. Recreated and preserved to awaken every sense… to experience pure bliss. ... more   less 

Additional Information about The Zuri Kumarakom

Address: V - 235 Karottukayal, Kumarakom 686563, India
Region: India > Kerala > Kumarakom
Price Range: ₹ 10,246 - ₹ 35,185 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Zuri Kumarakom 5*
Number of rooms: 72
Reservation Options:
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Also Known As:
The Zuri Kumarakom Hotel Kumarakom
Zuri Kumarkom Hotel Kumarakom
Zuri Kumarkom Kumarakom
Radisson Kumarakom
Kumarakom Radisson
The Zuri Kumarakom Kerala
Hotel Style:
#3 Top resorts Hotel in Kumarakom
#3 Spa Hotel in Kumarakom
#4 Romantic Hotel in Kumarakom
#4 Family Hotel in Kumarakom
#5 Luxury Hotel in Kumarakom
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Questions & Answers

Here's what travellers have asked, with answers from The Zuri Kumarakom staff and other travellers.
12 questions
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Indore, India
8 months ago
8 months ago

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Questions? Get answers from The Zuri Kumarakom staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Private pool villas are the most exclusive with views over the backwaters. Most of the rooms overlook the central lagoon.”
archnatharani, 15 Apr 2017 | Read review
“Dont choose any room here”
hinaangs, 10 Apr 2017 | Read review
“Request for a Lake Facing Room on the first floor.”
sanjivnanda, 30 Mar 2017 | Read review
“villas which opens to huge lake”
jhonsares22, 26 Mar 2017 | Read review
“May be take rooms on ground floor as thet give you a un-blocked view of the lagoon. There is a sit out in those rooms as well.”
  • Double highted deluxe room with Balcony
  • View of the man-made lagoon from the room
  • Ground floor rooms have sit out and first floor has a balcony
Sarawgi_Rahul, 23 Mar 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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