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The Zuri Kumarakom

Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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1,345 Reviews from our TripAdvisor Community

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There are newer reviews for The Zuri Kumarakom
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Showing 1,267: English reviews
Dubai, United Arab Emirates
Reviewed 18 April 2017

It was my parent's wedding anniversary on 11th April. I contacted the hotel staff and asked them to help me plan a surprise. The staff were very helpful and accommodated all my requests with a smile. My parents were treated like royalty. My parents loved the vembanad lake cruise, fishing (my dad caught two fishes!), the surprise cake, etc. We...

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Helpful?
1Thank Prasanth B
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Sincere thanks to you for your thoughtful review of The Zuri, Kumarakom. It is so good to hear that you truly enjoyed your visit, and that you experienced the warmth of the hotel, to the comfortable rooms and relaxing and refined facilities, and the genuine, personal care provided by our associates. I am also glad the surprise wedding...

Greater London, United Kingdom
Reviewed 15 April 2017

The hotel is located right on the backwaters with amazing views. The man made lagoon within the hotel is very calm and picturesque. The staff are super friendly and helpful. The communal areas are all well maintained and there were ongoing refurbishment when we were there but it wasn't intrusive. The bedrooms do need a good refurbishment although they keep...

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Helpful?
Thank archnatharani
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for completing a review of your recent stay at The Zuri, Kumarakom. Our associates throughout the resort take tremendous pride in sincerely and personally welcoming each and every guest, and it is good to hear you experienced that first-hand. Our redesign is underway and we look forward to welcoming you back to see the finished product....

Reviewed 11 April 2017

Our stay with Zuri was in March 2017 where we were a group of 3 couple. We had categorically booked 3 rooms with king sized bed which was clearly part of the confirmation voucher. But on arrival one room offered to us was twin bed. We understand that mistakes happen and we were not angry because of the mistake. But...

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Helpful?
1Thank hinaang s
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for staying with us and for taking the time to share your feedback - it is greatly appreciated and valued. I apologize for the less than exceptional experience and to assure you that we will put our best effort to fix the problem.

Reviewed 9 April 2017 via mobile

Stayed in Zuri. A nice place but overpriced. The place has a limited activity and you are mostly confined to the resort only. The maintenance is poor. Superfluous Cleanliness is there but the not the real one. On the whole nice property but not value for money.

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Helpful?
1Thank Prekshit M
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for staying with us and for taking the time to share your feedback - it is greatly appreciated and valued. I apologize for the less than exceptional guest room experience. Our team too want to apologize and share that we have already started redesigning our guest rooms zone wise beginning this week and by the end...

Manama, Bahrain
Reviewed 7 April 2017 via mobile

It's a over rated resort. I would rate 3* only. The food at the restaurant is too bad and too pricy. The front desk staffs and other support staffs are so attentive and exceptionally helpful. The rooms are big but the furniture are outdated and time to change. Very minimum Amneties provided. The pool and the overall location is excellent....

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Helpful?
1Thank Jayasreekylm
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for taking the time to share your feedback - it is greatly appreciated and valued. I apologize for the less than exceptional experience and as you may have noticed that part of the property is undergoing refashioning and refurbishment. Individual guest palate is carefully addressed by our experienced chefs with choice on buffet - a multi...

Reviewed 6 April 2017 via mobile

Amazing resort with peace.we stayed there two nights. Everything was just too good for a memorable holiday.we dont want tv wifi when we are in such a beautiful place.lake view was breathtaking.breakfast was too good . Food was tasty but very expensive. Spa rates are without tax.u have to pay 25% tax that was too much according to me. Paddle...

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Helpful?
Thank sumitar2016
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you so much for your kind review and comment of your recent experience. With the warm service provided by our professional team, it is indeed a hidden gem well worth visiting again.

India
Reviewed 30 March 2017

Zuri is a great resort having its own artificial lake which is also connected to the Vambard Lake of Kumarakom. Though expensive but great ambiance and some free facilities like cycling, paddle boating, bamboo boat rafting and Yoga. Many paid facilities like good kerala massage at Maya Spa- an awarded spa of Asia in 2007 & 2008.

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Helpful?
Thank sanjivnanda
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for taking the time to comment on your recent visit to The Zuri,Kumarakom. From the warm welcome provided by our dedicated team, to the relaxed and warm ambiance of our comfortable rooms, bathrooms and facilities, it is truly wonderful to hear how much you enjoyed your stay. Warm regards, and looking forward to another opportunity to...

Las Vegas, New Mexico
Reviewed 27 March 2017

we stayed for couple of days on our kerala tour infact we want to experience the backwater and this place was the right choice.luxuriously made rooms and villas excellent food and staff were also excellent.we stayed for two days and then moved to our next destination which was an hour journey.the villas have all basic infrastructure.the food served in main...

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Helpful?
Thank jhonsares22
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for completing a review of your recent stay at The Zuri,Kumarakom. Our team throughout the resort take tremendous pride in sincerely and personally welcoming each and every guest, and it is good to hear you experienced that first-hand. From the warm welcome provided by our dedicated team, to the relaxed and warm ambiance of our comfortable...

Rajasthan, India
Reviewed 24 March 2017

Wonderful property that has it all. Good rooms, good food and good facilities. We stayed in the Deluxe rooms which are on first floor. You get a view of man-made lagoon from the balcony. Rooms are spacious and comfortable. Facilities like paddle boating, cycling, spa, swimming pool are good. Jacuzzi wasnt working when we were there so count use it....

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Helpful?
1Thank Sarawgi_Rahul
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for staying with us and for taking the time to share your feedback - it is greatly appreciated and valued. Thank you also for your many kind comments regarding our associates and will proudly share with them. Housekeeping services will be a special focus area. Presidential Pool Villa are lake facing and in total 10 in...

Kolkata
Reviewed 23 March 2017

Stayed for 2 nights - the resort is beautiful with most rooms looking out in the lagoon. Comfortable rooms a bit dated but nothing to complain about - the washroom was infact very good. Breakfast was standard and food in general good. Free cycles are provided which was really nice. They have a free boat ride on the lake and...

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Helpful?
Thank Vikas S
sarat_valsraj, General Manager at The Zuri Kumarakom, responded to this review

Dear Guest, Thank you for staying with us and for taking the time to share your feedback - it is greatly appreciated and valued. Thank you also for your many kind comments regarding our facilities and will proudly share with the team.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
If heaven was a place on earth, it would be on the banks of a breathtaking Vembanad Lake that spreads serenely over 205 square kilometres of picture perfect beauty. And it is. Set in 18 verdant acres on the shores of the Vembanad Lake and just 2 hours from the Cochin International Airport, The Zuri Kumarakom Kerala, Resort & Spa is a five–star deluxe spa resort in Kumarakom, set at the heart of the beautiful Southern state of Kerala–fondly referred to as ‘God’s Own Country’. Standing directly beside the Lake, this Kerala resort offers spacious living–dining rooms, traditional Indian–style bedrooms and individual gardens with private plunge pools.Opened in 2006, The Zuri Kumarakom, Kerala Resort & Spa is the winner of the 2007 and 2008 ‘Best Resort Spa Hotel in India’ title. Home to the largest spa in South India, Maya Spa offers not only western and oriental therapies but also authentic Ayurvedic practices at our resort in Kerala. The distinctive Body Temple, picturesquely situated on an island in the centre of the lagoon, is the perfect location for yoga, meditation or simply quiet contemplation.The Zuri Kumarakom, Kerala Resort & Spa is perfect for an extended break with its idyllic location and world–class amenities. The hotel offers many leisure options, including a large swimming pool with water–spouting elephant sculptures and a luxury spa in Kumarakom with Ayurvedic treatments. The Lime Tree, Laguna Bass and Trunk Call Bar serve very good Indian and international cuisine. Experience the heavenly beauty of Kumarakom in all its tranquil glory. Recreated and preserved to awaken every sense… to experience pure bliss. ... more   less 

Additional Information about The Zuri Kumarakom

Address: V - 235 Karottukayal, Kumarakom 686563, India
Region: India > Kerala > Kottayam District > Kumarakom
Price Range: ₹ 10,663 - ₹ 34,057 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Zuri Kumarakom 5*
Number of rooms: 72
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Also Known As:
The Zuri Kumarakom Hotel Kumarakom
Zuri Kumarkom Hotel Kumarakom
Zuri Kumarkom Kumarakom
Radisson Kumarakom
Kumarakom Radisson
The Zuri Kumarakom Kerala
Hotel Style:
#3 Top resorts Hotel in Kumarakom
#3 Spa Hotel in Kumarakom
#4 Family Hotel in Kumarakom
#4 Romantic Hotel in Kumarakom
#5 Luxury Hotel in Kumarakom
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Questions & Answers

Here's what travellers have asked, with answers from The Zuri Kumarakom staff and other travellers.
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Indore, India
9 months ago
9 months ago

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Questions? Get answers from The Zuri Kumarakom staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the cabin rooms and ask the front desk for mosquito repellents”
Chandra_A_Texas_USA, 7 May 2017 | Read review
“Book the villas, if possible book one with the private pool.”
40virald, 3 May 2017 | Read review
“Private pool villas are the most exclusive with views over the backwaters. Most of the rooms overlook the central lagoon.”
archnatharani, 15 Apr 2017 | Read review
“Dont choose any room here”
hinaangs, 10 Apr 2017 | Read review
“Request for a Lake Facing Room on the first floor.”
sanjivnanda, 30 Mar 2017 | Read review
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