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V 235 A1 To A54 Karottukayal, Kumarakom 686563 India
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Traveller (1940)
Dining (79)
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Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
  • Regularly sanitised high-traffic areas
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Updated 15/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from The Zuri Kumarakom, Kerala Resort & Spa
Updated 15/03/22 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#10 of 33 in Kumarakom
Location
Cleanliness
Service
Value
If heaven was a place on earth, it would be on the banks of a breathtaking Vembanad Lake that spreads serenely over 205 square kilometres of picture perfect beauty. And it is. Set in 18 verdant acres on the shores of the Vembanad Lake and just 2 hours from the Cochin International Airport, The Zuri Kumarakom Kerala, Resort & Spa is a five–star deluxe spa resort in Kumarakom, set at the heart of the beautiful Southern state of Kerala–fondly referred to as ‘God’s Own Country’. Standing directly beside the Lake, this Kerala resort offers spacious living–dining rooms, traditional Indian–style bedrooms and individual gardens with private plunge pools.Opened in 2006, The Zuri Kumarakom, Kerala Resort & Spa is the winner of the 2007 and 2008 ‘Best Resort Spa Hotel in India’ title. Home to the largest spa in South India, Maya Spa offers not only western and oriental therapies but also authentic Ayurvedic practices at our resort in Kerala. The distinctive Body Temple, picturesquely situated on an island in the centre of the lagoon, is the perfect location for yoga, meditation or simply quiet contemplation.The Zuri Kumarakom, Kerala Resort & Spa is perfect for an extended break with its idyllic location and world–class amenities. The hotel offers many leisure options, including a large swimming pool with water–spouting elephant sculptures and a luxury spa in Kumarakom with Ayurvedic treatments. The Lime Tree, Laguna Bass and Trunk Call Bar serve very good Indian and international cuisine. Experience the heavenly beauty of Kumarakom in all its tranquil glory. Recreated and preserved to awaken every sense… to experience pure bliss.
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Property amenities
Free parking
Free internet
Hot bath
Fitness Centre with Gym / Workout Room
Free breakfast
Badminton
Bicycles available
Children's television networks
Parking
Wifi
Outdoor pool
Private pool
Yoga classes
Fitness / spa changing rooms
Sauna
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Complimentary tea
Complimentary welcome drink
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Billiards
Evening entertainment
Fishing
Walking tours
Board games / puzzles
Children Activities (Kid / Family Friendly)
Kids pool
Highchairs available
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Photo copier / fax In business centre
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Head massage
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Newspaper
Outdoor furniture
Shops
Sun umbrellas
First aid kit
Umbrella
24-hour front desk
Dry cleaning
Laundry service
Washing machine
Ironing service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Additional bathroom
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bidet
Soundproof rooms
Air purifier
Bathrobes
Interconnected rooms available
Private balcony
Room service
Safe
Separate living room
Sofa
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Flatscreen TV
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Landmark view
Pool view
Bridal suite
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Luxury
River View
Languages Spoken
English, Arabic, Hindi, Tamil
Hotel links
Special Offer:Package deal
1806Reviews33Q+A100Room tips
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Most Recent
Arun_J_M_80 wrote a review 16 May
Kottayam, India42 contributions3 helpful votes
I spend a couple of days in the resort. A vast resort with good staff. We had food in their restaurant, good food, good service, and room service was also nice with restaurant staff quickly delivering food all the time. But if it rains, everything turns upside down. Many closets, we were unable to use, even some of the bath areas we were unable to use as the water was not draining. The resort had high tea which was good and a couple of activities like fishing which was fun. A good resort to spend time, but make sure it is not raining.
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Date of stay: April 2022
Cleanliness
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Response from Sarat Valsraj, General Manager at The Zuri Kumarakom, Kerala Resort & Spa
Responded 3 days ago
Dear Guest Thank you for choosing to stay in destination kumarakom. Monsoon is a time to rejuvenate at the Maya Spa. A feature of the property is to explore the backwaters by booking a shikara ride. On property paid activities include Zipline,Canoeing,Bamboo rafting,paddle boat rides,Cycling,Village walk. We look forward to welcome you back soon to this beautiful backwater destination.
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viraj2008 wrote a review Mar 2022
Mumbai, India24 contributions12 helpful votes
Hotel's Favourite
Food: The food was absolutely fantastic. It was mouth-watering each day we stayed there. Even though we were in Kerala and expected only the Keralite food to be good, the other food items from different cuisines were just as good if not better. Food rating 6 out of 5 stars. Hospitality: The hospitality was also top-notch, it was very comforting. The best way to put it is that every staff and housekeeping member felt like a family member. Hospitality rating 5 out of 5 stars. Location/Atmosphere of the resort: Beautiful. Even though the resort was in a sort of "congested-village area" it felt like we were in a paradise away from cities and villages etc. The landscaping job has been done amazingly. Location/Atmosphere rating 4.5 out of 5 stars. Our room: It was super cozy and luxurious. We had our own private pool that overlooked a beautiful lake. The view from the pool was amazing. However, after 2 days of use the underwater visibility in the pool went down quite a bit. But overall, our room was still very nice. Room rating: 4 out of 5 stars. Entertainment: The options for entertainment were pretty decent too. We had two TVs in our room but there was a low signal which was inconvenient while watching. The other outdoor entertainment options were zipline across the lake, paddle boating, bamboo rafting, etc. across the lake too, and cycling. There was a place where you could play billiards and carrom too. All of this stuff was good enough to keep us entertained for all the days of our trip and we didn’t feel bored. Entertainment rating: 4 out of 5 stars Overall: This was one of the best resorts I have ever visited. We will definitely visit this again. Overall resort rating: 5 out of 5 stars!
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Date of stay: March 2022
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Response from Sarat Valsraj, General Manager at The Zuri Kumarakom, Kerala Resort & Spa
Responded 15 Mar 2022
Dear Guest, Thank you for a wonderful feedback.We are humbled and touched. We are in a recovery mode after the pandemic hit the tourism sector. A challenging time for all the associates who need to reboot and get things in order. So the feedback instills a sense of confidence within the team to improve upon any shortcomings. We look forward to welcoming you back to this beautiful backwater destination.
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Shivam C wrote a review 2 May
Singapore, Singapore3 contributions
Not so great experience overall. The property is huge and beautiful but the rooms were not so great. Had to call the reception to get some basic things like slippers, toiletries which should ideally be present before guest arrival. The floor of the rooms were a bit old style. The showers heads also appeared old and clumsy. Not the experience you expect from a 5 star resort. Some renovation of the interiors would definitely be a great add on. Additionally the website also calls out on a few complimentary services which are not actually complimentary but chargeable. Basic services like paddle boat are charged 600+. While the cost is not so much their website is misleading. The also call spa and jacuzzi to be complimentary but when asked to book we were told it is already taken up by all the guests who have booked a spa service. Kids pool was dirty
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Date of stay: May 2022Trip type: Travelled
Room Tip: Travelled in May. The weather was hot and humid. The complimentary setvices quoted on their...
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Response from Sarat Valsraj, General Manager at The Zuri Kumarakom, Kerala Resort & Spa
Responded 2 weeks ago
Dear Guest We have noted your feedback and wish to inform after opening, we have initiated step by step process of maintenance which is visible to all our customers post check-in. Spread across 18 acres with 72 rooms across categories this will take a while to finish. We are happy that all our customers appreciate the way we manage the same without causing any inconvenience. We are looking forward to a steady business as the tourism industry was badly hit in the midst of a pandemic. We will focus on more engagement with our guests and with details defined in the welcome letter to avoid any confusion in the future.
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kamal a p wrote a review Apr 2022
Alappuzha, India818 contributions65 helpful votes
+1
We were there for a break from normal city works and routine job. Booked the private pool villa the premium product there. We stayed at green pigeon (cottage 405) Received by welcome drink, all the staffs from security, reception, housekeeping, restaurants were too good and exemplary They have a dining area called lemon tree, spa called maya, health gym, billiards board room, bar, yoga area the body temple, private lagoon for boating both row and pedal, bamboo rafting, zip line, then cycling. Lake they have shikara boating into channels Room was spacious they gave extra bed as promised. Bathroom was luxurious with bathtub, open sky shower too The stay was awesome The high tea,dinner and complementary breakfast was stunning with courses of dishes ample quantity There was a doctors reunion and MFPA meeting(mouth and foot painting association) for handicaped pan india, we could felt the rush there There is a conference hall too Its located in a 18acres property connected by a bridge with landscaped well and a 5star property too one of the best in kumarakom
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Date of stay: April 2022Trip type: Travelled
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Response from Sarat Valsraj, General Manager at The Zuri Kumarakom, Kerala Resort & Spa
Responded 3 weeks ago
Dear Guest Thank you for choosing the destination and staying at The Zuri Kumarakom. We are happy to hear that the stay was comfortable and met all expectations. We look forward to your next visit with friends and family.
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Sherry M wrote a review Apr 2022
Dubai, United Arab Emirates3 contributions
+1
The room had a balcony with lagoon view as in my picture and as we walk out we have sit outs to the breathtaking Vembanad lake where we enjoyed the scenic sunset. The in-room dining options such as pizza, club sandwich, hyderabadi chicken biryani, karimeen fish fry with prawns moilee curry proved they offer both continental and authentic kerala cuisin. We were pleased with the breakfast spread at the Lime Tree restaurant and the freshly made dosas deserve special mention. Ambil at Maya Spa administered an Ayurvedic massage followed by shirodhara that made me feel relaxed and rejuvenated. I also would like to appreciate the smooth assistance provided by Honey during checkin and checkout. Overall the experience is absolutely memorable and we will return to make more memories.
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Date of stay: April 2022Trip type: Travelled
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Response from Sarat Valsraj, General Manager at The Zuri Kumarakom, Kerala Resort & Spa
Responded 4 weeks ago
Dear Guest Thank you for the wonderful feedback and for choosing The Zuri Kumarakom for your stay. We look forward to your next visit to this beautiful backwater destination.
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Ankit wrote a review Apr 2022
1 contribution
Though the grand entrance raises your expectations but the property and the people raises it even more by their service. Fishing to Spa to Candle light dinner to arranging for a cab, you utter it out and its done. Its a city within, where you wont miss your world but you will miss this place when you are in your world. We were on our way to Lakshadweep and considering we were flying from Cochin, added this place in our itinerary and now we miss this place more than Lakshadweep itself. Staff is wonderful here, looking to visit again.
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Date of stay: April 2022Trip type: Travelled
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Response from Sarat Valsraj, General Manager at The Zuri Kumarakom, Kerala Resort & Spa
Responded 4 weeks ago
Dear Guest Thank you for the wonderful feedback and raising the spirits of our team to deliver hospitality the way it is meant to be. A challenging 18 months.Destination tourism pace is slowly picking up with patrons like you and many who will help us to regain foothold and bounce back. Thank you once again for choosing to stay with us.
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Sandip wrote a review Apr 2022
Mumbai, India303 contributions55 helpful votes
+1
Property exudes charm and has a great view overlooking the mighty Vembanad Lake. However, most of the property requires an urgent maintenance cum upgrade. Food was a big let down , not much local cuisine to choose from and prices were exorbitantly high and lacked any distinct taste. Breakfast Buffet too was pretty average. Room was comfortable and the property is a nice place to laze around.. Cultural activities during the evenings were a Mesmerizing affair amidst the superb ambiance notwithstanding the mosquito bites .. Service levels were good . One can catch a houseboat right at the resort's boundary.. Plenty of other activities available mostly on a chargeable basis. This property has a lot of potential and very well located , management should look at the areas of improvement and feedbacks.
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Date of stay: December 2021
Rooms
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Room Tip: All rooms overlook the lake or the lagoon.
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Response from Sarat Valsraj, General Manager at The Zuri Kumarakom, Kerala Resort & Spa
Responded 5 weeks ago
Dear Guest Thank you for the feedback and choosing to stay in the destination. As one is aware destination tourism re-opened as soon as covid19 cases and TPR rates came down and restrictions were lifted for travel. As decision makers We are well aware of the challenges of running a property post lock down. We depend on cash flow to manage the different areas that need urgent attention. The bucket list is long. Currently the team is focused in areas that need attention and this will continue till every aspect of the product is covered.
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Sofia Mathew wrote a review Apr 2022
5 contributions1 helpful vote
Being a wedding planner, and having done many weddings at the Zuri Kumarakom, I had no doubts in my mind that I was going to have a great weekend. But then, how relaxed and rejuvenated I felt after staying there, was what i didn't expect. The wonderful greenery, the calmness of the backwaters and the luxury of the amenities was quite pampering. The polite and helpful staff and of course the amazing food had be absolutely floored. Me, my husband and kids had a wonderful experience and still can't stop talking about it. Thank you Zuri for your top notch excellent hospitality.
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Date of stay: April 2022
Value
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Service
Room Tip: The pool villas are the best
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Response from Sarat Valsraj, General Manager at The Zuri Kumarakom, Kerala Resort & Spa
Responded 9 Apr 2022
Dear Guest, Thank you for a wonderful feedback. We are happy that the team took good care and the product met your expectations. We look forward to your next visit.
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Rohinee G wrote a review Mar 2022
18 contributions1 helpful vote
+1
Horrible hotel , termite in the rooms, very rude staff...specially at the restaurant...very bad experience...we were a family with seniors and a child, and had the worst experience, acs leaking, roofs of the lobby leaking as it rained heavily very low infrastraucture, horrible food, would never stay there again...during these pandemic times, we cannot afford to stay in rooms with TERMITES, NOT AT ALL SAFE TO STAY. we stayed at zuri, thinking we will get high standards,but it was vice versa. Its not even a 1 star property
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Date of stay: March 2022Trip type: Travelled
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Response from Sarat Valsraj, General Manager at The Zuri Kumarakom, Kerala Resort & Spa
Responded 29 Mar 2022
Dear Guest, We faced a terrible storm and heavy downpour, a day when the weatherman predicted light drizzle. We all are responsible for this change in weather pattern and global warming and the future holds on sustainability and responsible tourism. The global pandemic hit the tourism industry and we resumed operations based on government directives. First we have carried out extensive clearing of the property grounds and further we have initiated repair and maintenance work on property depending on labor available and cash flow management. This will be ongoing and it is visible in plain sight. We wish to execute all works in a systematic phased manner with a timeline set by our technical team. Extensive wood work on property is being replaced and pest treatments is ongoing. As a fellow hotelier and in the trade i am sure you too have faced these challenges.
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DEEPAK RAJAN wrote a review Mar 2022
1 contribution
Pathetic place, very limited food menu, staff very uncooperative, no cleanliness, no services for in house guests. I advise anyone planning to come to this place stay away. Baghi service is just for show off
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Date of stay: March 2022Trip type: Travelled
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Response from Sarat Valsraj, General Manager at The Zuri Kumarakom, Kerala Resort & Spa
Responded 29 Mar 2022
Dear Guest We have noted your feedback and ensure to work hard to the challenges faced in delivering perfect services. Currently in terms of paid activities we have on property Zip line,Paddle boat,Bamboo rafting,Water Cycle,Canoeing. To detox we have the Maya Spa that offers traditional Ayurveda treatments.Enjoy a evening cruise on the vembanad lake by booking for a shikara ride or even better book a Houseboat for a Lunch cruise.We are the one of the few properties that operate electric club car that is made available to our guests. During peak requirement there is a waiting as we do our best to cater to our customers demand.
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PRICE RANGE
$84 - $156 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the zuri kumarakom hotel kumarakom, zuri kumarkom hotel kumarakom, zuri kumarkom kumarakom, radisson kumarakom, kumarakom radisson
LOCATION
IndiaKeralaKottayam DistrictKumarakom
NUMBER OF ROOMS
72
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Frequently Asked Questions about The Zuri Kumarakom, Kerala Resort & Spa
Which popular attractions are close to The Zuri Kumarakom, Kerala Resort & Spa?
Nearby attractions include Vembanad Lake (4.2 km), Bay Island Driftwood Museum (2.8 km), and Kumarakom Bird Sanctuary (4.3 km).
What are some of the property amenities at The Zuri Kumarakom, Kerala Resort & Spa?
Some of the more popular amenities offered include free breakfast, an on-site restaurant, and a lounge.
Which room amenities are available at The Zuri Kumarakom, Kerala Resort & Spa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Zuri Kumarakom, Kerala Resort & Spa?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Zuri Kumarakom, Kerala Resort & Spa?
Yes, free parking is available to guests.
What are some restaurants close to The Zuri Kumarakom, Kerala Resort & Spa?
Conveniently located restaurants include The Waterside, Lime Tree, and Ettukettu.
Are there opportunities to exercise at The Zuri Kumarakom, Kerala Resort & Spa?
Yes, guests have access to a fitness centre, an outdoor pool, and a sauna during their stay.
Is The Zuri Kumarakom, Kerala Resort & Spa located near the city centre?
Yes, it is 0.9 km away from the centre of Kumarakom.
Are any cleaning services offered at The Zuri Kumarakom, Kerala Resort & Spa?
Yes, dry cleaning and laundry service are offered to guests.
Does The Zuri Kumarakom, Kerala Resort & Spa offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Zuri Kumarakom, Kerala Resort & Spa?
The staff speaks multiple languages, including English, Hindi, Arabic, and Tamil.