We booked the property one month in advance, there was no contact from the property any time after booking. Restaurant is not open. Tv not working in the three rooms we checked. By afternoon the place will be swarmed with mosquitoes till night. Be prepared with some repellents. Service from staff is very poor. They were simply standing and looking when we carried our luggage to our room. Its high time they changed taps n showers. Bathrooms of two adjacent rooms are connected in the top part which is very awkward. They don't provide blankets. Just a small sized cotton bedsheet which is inadequate if you are using AC.
To put in short, an amazing grounded yet mesmerising experience. The property is a heaven when comes to ambience, services, food, and experience. The staff, were extremely friendly and helpful to ensure our comfort. Nestled in nature ambience, anytime, we will prefer if we again come to Kumarakom. Just some negative thoughts round up only to, the air conditioning if the room we selected was poor. Thanks to the already amazing climate, we were fine. But on a customer perspective , a better experience could have been ensured.
VALUE FOR MONEY- Guaranteed . A calm and quiet experience to shed of of your personal and professional frustration- You are at the right place. . The service and cordial staff will make you more relaxed, always ready with pleasant smile. . Good kerala home made food will make your day if you are a hardcore kerala food lover. . Don't look for a grant resort experience, but if you want to be at 'home' being away from 'home'- right place to be
Stayed here for cookie if nights Room clean air on and fan worked well. Food fine local dishes fish curry etc.swimming pool warm and clean. But local temple next door we’re celebrating the feast of feeding the snake around the neck of Sheba. This meant loud piped music from 4am for all the nights we stayed there. The rest of the days were intermingled with drumming and horns and music which was quite pleasant. So neighbours can be noisy. And we were at start if northwest monsoon so there are mosquitos after blood.
I have been in Kerala for almost 1 month and this is the first time I have experienced dishonesty. I booked a double room with balcony and my review is based on the first room we were shown. It was a disgrace. There was a crack down one side that you could see clear daylight through, a dead cockroach on the floor, a filthy bathroom and dangerous looking wiring behind the TV. Of course there was no balcony either. Before I could even open my mouth to vocalise my displeasure, the member of staff asked me if I would like to pay extra to upgrade! This felt like a con. I exchanged words with the manager who would not budge. She eventually agreed to a discount rate for the upgrade, but not without a snarl and some angry mutterings in her mother tongue. The food was pretty poor by Keralan standards as well. My advice would be to stay as far away as possible from this place and go to one of the hundred other pleasant homestays or hotels. If I could give a zero, I would’ve.…