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OYO 26874 Manor Backwater Resort

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Kareemadom Road, Kumarakom 686563 India
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (156)
Room & Suite (58)
Pool & Beach (21)

About

#23 of 33 hotels in Kumarakom
Location
Cleanliness
Service
Value
Manor Backwater Resort is an elegant and exquisite property located in Kareemadom Road, Cheepunkal, Kumarakom. The Kumarakom Bird Sanctuary Observatory and Backwater View Point are located in the close vicinity of the place.Special FeaturesThe property is located amidst natural beauty. The rooms are available in 2 variations namely cottage type and villa type. The property also has a swimming pool with seating arrangements beside it which adds a charm to the property. The property also has a lake view.Amenities Each room is equipped with a King-sized Bed, bathtub, TV, geyser, free Wi-Fi and AC. The hotel also offers parking facility, conference room, In-house Restaurant, a kitchen and is wheelchair accessible.What's Nearby Few of the eateries which can be explored nearby are Shivganga Family Restaurant, Menani Restaurant and Pearspot Restaurant.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Conference facilities
Public wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Banquet room
Meeting rooms
Spa
Dry cleaning
Laundry service
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Room features
Air conditioning
Private balcony
Room service
Kitchenette
Refrigerator
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL STYLE
River View
Great View
186Reviews1Q+A60Room tips
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Abhinand wrote a review Mar 2020
1 contribution
The hotel is located in a very quiet area, it has great facilities (cozy and very clean rooms) and the most kind and helpful staff. Its great for families and people who seek relaxation, we stayed almost one week, everything was perfect (room service, delicious food and great spa). Congratulations to the staff Arun which helped us with everything we asked, as well Jude. It was a great experience, a paradise on earth!
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Date of stay: February 2020Trip type: Travelled with family
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Badger wrote a review Dec 2019
14 contributions7 helpful votes
We arrived, prebooked, as a family of 4. We had booked one room with 2 double beds. My wife even e-mailed in advance to clarify that we were 2 adults and 2 children and 2 double beds were required. On arrival we were informed the hotel didn't have any rooms at all with 2 double beds. When questioned about the website and even shown a screen shot of the 2 adults 2children and 2double beds page just shrugged their shoulders and said we don't have any rooms at all with 2 double beds. One single mattress was provided. One set of bedding and one pillow, giving our room a total of 3 single beds for 4 people. After 2 nights we requested a 4th pillow and were given one. We booked this particular hotel so my wife could photograph the local wildlife while the children could be entertained in the pool. On arrival the pool was green. The steps slimy. You could not see the bottom. We were told it was totally usable. They did not want to go in the first day, and I can't blame them. On the second day however they couldn't hold off any more and used the pool. The underwater visibility was around 1 foot!. The hotel at this time was very quiet and peaceful and the view of the river so nice and perfect for bird and wildlife watching that we let these issues go. Even the fact that there was no hot water in our room at all or that it was advertised with a bath but only had a shower. It was also advertised with a kitchenette and fridge but had neither. The following day we were told we were not able to use the pool until the following morning as it was being cleaned!! Yes you guessed it because the hotel was fully booked from the following day! And yes the following day we had hot water!! Totally unacceptable. Same room, different facilities, same price. Wrong wrong wrong. The following day the hotel was fully booked. Including a large group of indian men, apparently doctors. They were drinking late into the night in the pool making a lot of noise. I was woken several times up until 1 am. At 12.45am I was woken by someone trying to get into our room repeatedly. I discovered the next day that this was the hotels ac engineer!!! We took some snacks that evening in our room. The food at the hotel is to be avoided. It is totally overpriced. We played 150rps per plate for French fries that were cold and stale, the portions were very small. The next morning we were informed that again we could not use the pool as it had food, tissue and BROKEN GLASS in it from the night before. I went down to reception where there were 3 employees behind the desk. I waited patiently but was ignored. In fact they got up without saying anything to me and all left the desk and walked off! ,"Hospitality" industry?? I had to actually chase one down. At this point my list of issues was to long to let go! I asked to see the manager. On listing off all my problems so far with my stay I asked if he would be happy if he was me he replied no of course not and wanted to sort out the problems. He came up with taking the 2 plates of French fries off the bill and giving us 2 bottles of water and some tea!!!!! I told him where he could put his pitiful 400rps odd (overpriced) pathetic offering and if he wanted to sort the issue out to call me when he had a better solution. I didn't here from him again! I said that I thought the pool would need to be drained to ensure all the glass was got out. It was not. We were informed it was ready to use again that afternoon. My children did go into the pool again that evening. There were some indian children in there who informed them that if they see any glass to take it out!!! The photo uploaded is from the following morning showing another glass lying near the pool. As is stated in other reviews I have now read, the building is lovely, the rooms spacious and a lot of the staff friendly and helpful. However it is extremely badly managed, maintained ( our curtain rail came down the first night) and run. The food is overpriced and not good and the description of the hotel on the websites is not accurate. In addition to the above mentioned the table tennis net was broken as was the equipment in the gym (totally unusable) The hotel is an accident waiting to happen quite literally. If you don't want your holiday, stay whatever ruined I would advise you to stay well away at all costs. At check out they did take the 300rps for the cold stale French fries off the bill. Woopy do. Manor backwater needs to totally change its attitudes and practices if bit wants to call it's self a hotel at all. Akin to Faulty Towers but with no comedy. Avoid avoid avoid
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Date of stay: December 2019Trip type: Travelled with family
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Wanderer94 wrote a review Oct 2019
India24 contributions19 helpful votes
I never actually got to check in at this hotel as they would accept the hotel voucher i was carrying from Goibibo. I have booked this property through goibibo and when i arrived at the reception after having a rough travel from Thekkady, i was told by the reception staff that they will not entertain my ALREADY PAID FOR goibibo hotel voucher. My concern is that, if they wont accept, why sell it as well? And to make things worse, the reception staff were extremely rude. I'm still waiting for my refund from Goibibo and i will never recommend this hell of a Resort to anyone
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Date of stay: October 2019Trip type: Travelled solo
1 Helpful vote
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Response from OYO_Team, Manager at OYO 26874 Manor Backwater Resort
Responded 16 Oct 2019
We never expect any of our guests to face such issues, Wanderer! We’re extremely apologetic after knowing such kind of hassle faced by our guests. We have shared this with our team to take the necessary action to ensure it's not repeated again. Regards, Rahul
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Siddeeque Hassan wrote a review Sep 2019
Kochi (Cochin), India1318 contributions186 helpful votes
Never stay in this property. OYO will keep you waiting and also these resorts infrastructure is very poor. They says that the swimming pool is under maintenance and we cant use. The food is also low quality. Avoidable
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Date of stay: September 2019
1 Helpful vote
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ASJ wrote a review Jun 2019
4 contributions2 helpful votes
So about this resort if the experience can be made crystal clear in one simple phrase it would be termed “pathetic hellhole at kumarakom”. To begin with its nothing like the pictures they advertised, combine that fact with the typical indian OYO mentality it’s a disaster at best. Be wary of the glowing reviews as most of them are manipulated and perhaps payed by the company to leave reviews. We booked this place for a group stay, wasn’t expecting much just a decent honest place. As it turned out over the course of our stay, it’s pretty far from being decent place and the experience leaving a lot to be desired. They have this place advertised as a luxury resort but, reality is perhaps it’s an ancient relic. It can be best described as quick highway hotel or a budget motel The swimming pool is surprisingly always on maintenance, and filled with dirty slimy water. Try bringing this to the manager’s attention and you are greeted with a pathetic and lame response , one can sense he doesn’t care but rather insist the pool water is alright. The in house restaurant is way overpriced for their tasteless food. The best advice is to venture out for food. Complimentary breakfast is joke with pathetic food ( bland expired bread, bland tasteless upma, stale perhaps microwave reheated dosa , bland pongal, fruit juice is tang, everything is tasteless (it’s their trademark you wouldn’t find a better tasteless food around ) .You wouldn’t see any guests at the restaurant so that should further make the point clear. So rather explore the place and venture out and get food from outside you would be better off. The rooms are fitted with the cheapest ac units that they could find, so they do the job of cooling but it’s dirty overgrowing with fungus and breakdowns are common. Again not very well appointed rooms so if you use the linens provided perhaps they have never been cleaned. The water in the bathroom stinks horribly and there is no hot water as required. Then there is the lakeside view, nothing spectacular, breathtaking or otherwise. It’s just a regular view of a lake. Everything about this place reeks of disaster and inevitably leaves a sour experience. A thought that crossed my mind over the course of our stay was that, for some reasons the people in this area kumarakom are rude and unwelcoming despite the fact that tourism is their revenue stream. It’s as if they unwillingly doing us visitors a favor. This Manor house resort is an epitome of this feeling and I wouldn’t recommend this place even to my enemies most probably guest would never return this place again. So do yourself a favor and look away better than a over hyped place called Kumarakkom and definite no to this resort.
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Date of stay: June 2019
Rooms
Location
Service
Trip type: Travelled with family
Room Tip: So do yourself a favor and look away better than a over hyped place called Kumarakkom and...
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PRICE RANGE
$26 - $54 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Manor Backwater Resort
LOCATION
IndiaKeralaKottayam DistrictKumarakom
NUMBER OF ROOMS
30
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Frequently Asked Questions about OYO 26874 Manor Backwater Resort
Which popular attractions are close to OYO 26874 Manor Backwater Resort?
Nearby attractions include Bay Island Driftwood Museum (2.3 km), Kumarakom Bird Sanctuary (1.1 km), and Pathiramanal Island (6.0 km).
What are some of the property amenities at OYO 26874 Manor Backwater Resort?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at OYO 26874 Manor Backwater Resort?
Top room amenities include a kitchenette, air conditioning, and a refrigerator.
What food & drink options are available at OYO 26874 Manor Backwater Resort?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at OYO 26874 Manor Backwater Resort?
Yes, free parking is available to guests.
What are some restaurants close to OYO 26874 Manor Backwater Resort?
Conveniently located restaurants include The Waterside, Lime Tree, and Ettukettu.
Are there opportunities to exercise at OYO 26874 Manor Backwater Resort?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at OYO 26874 Manor Backwater Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does OYO 26874 Manor Backwater Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Does OYO 26874 Manor Backwater Resort have any great views?
Yes, guests often enjoy the river view available here.
Is OYO 26874 Manor Backwater Resort accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.