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DoubleTree by Hilton Cape Town - Upper Eastside

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DoubleTree by Hilton Cape Town - Upper Eastside
DoubleTree by Hilton Cape Town - Upper Eastside
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1,140 Reviews from our TripAdvisor Community

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There are newer reviews for DoubleTree by Hilton Cape Town - Upper Eastside
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Showing 1,048: English reviews
Pretoria, South Africa
Reviewed 1 week ago

Not satisfied with the experience at check in; The hotel Internet service in the guest rooms: Hotel overbooking and trying to shunt guests to unexpected venues; very unprofessional, undermining and demeaning the integrity of individuals

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank pindilem
Johannesburg, South Africa
Reviewed 2 weeks ago via mobile

I previously lived in Cape Town at a time where Woodstock, the suburb that doubletree is in, was an unsafe and rundown area. However, this seems to have changed quite a bit. My and I resorted to booking Doubletree as a last minute resort after there was an error with our booking another hotel. Reluctantly we made our way to...

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Thank jonesmwenda
Ottawa, Canada
Reviewed 2 weeks ago

We stayed here for 7 nights (5 nights, then another 2 after a few days in J'burg) last week. I was upgraded to a Loft suite on the first segment but not on the second due to conference (as another poster mentioned). This was our second stay since we were first in South Africa two years ago. The Loft Suites...

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Helpful?
Thank Sierra1972
Muscat, Oman
Reviewed 2 weeks ago

Although the hotel is a bit away from the waterfront, it provides excellent service at all levels especially staff are very helpful. Breakfast is good. The shuttle to water front can run more frequent.

Review collected in partnership with DoubleTree by Hilton
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Thank Yousef A
Bath, United Kingdom
Reviewed 2 weeks ago

Spent 7 nights at the Double Tree and found it a great base to see South Africa Wetern Cape. The staff were all very helpful in making sure every aspect of our stay was good - from finding us a bigger room, to booking our wine tour and going down to the cellar to hunt out that last bottle of...

Review collected in partnership with DoubleTree by Hilton
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Thank Just4theWeekend
Mumbai
Reviewed 2 weeks ago

very comfortable stay in this beehive of a place where despite so many guests the staff is smiling all day The location is not the greatest but the free shuttle to the waterfront and the easily available cabs make up The breakfast spread is wide and looks fresh

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Thank RajuMumbai
Reviewed 2 weeks ago

This was our second stay in a King Suite (loft) and it was just as good as the first! The suite is pefectly appointed with a spacious bedroom en suite upstairs and a lounge/dining/kitchenette downstairs together with a convenient guest cloakroom. Don't forget to ask for a delicious, freshly baked cookie every time to walk pass reception! What a lovely...

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Thank Eric L
Leeds, United Kingdom
Reviewed 3 weeks ago

My partner and I stayed here for 5 days, 4 nights. My partner is a gold member of Hilton Honours as he stays with Hilton frequently on business, which means if a superior room is available he is automatically upgraded. Upon arrival there was a conference in the Lobby area, so all rooms were full for which the receptionist apologised...

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Thank Big-Gay-Al1
Zurich, Switzerland
Reviewed 3 weeks ago

My fight got re-routed (mistake/error by ticket issuer) and arrived with a delay of one day. I've informed the service desk ~3-4 days earlier and they didn't help me with shifting the dates by 24h. To avoid this issue the next time, I suggest you book the room via a 3rd party (with 24h cancellation) only - don't make the...

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Thank Broseph1337
Perth, United Kingdom
Reviewed 4 weeks ago via mobile

We stayed here for one night prior to returning to the UK. Stunning loft apartment located in Woodstock area of Cape Town, we had the most amazing food in the evening, one thing I can say about the food in South Africa is that it was stunning, we have never eaten so well for such a reasonable cost, our waiter...

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1Thank Angela R

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Babysitting
Official Description (provided by the hotel)
Modern and contemporary. Each of the 183 hotel rooms and suites are decorated in a fresh, modern and contemporary style, offering sophisticated furnishings and amenities, including central air-conditioning with individual thermostat control and free Wi-Fi internet access. All day dining is offered with the emphasis on fresh ingredients. The restaurant, aptly named Liberty’s, is designed as a hub of activity and specifically caters to the discerning traveller. It incorporates a Smoker’s Lounge, Library and an outside Piazza dining area, all in an urban chic style. The feature of the food and beverage area is the estreet bar offering the finest local wines, including organic wines, South African potstill brandies and the finest single malt and aged whiskeys all in a relaxed, yet sophisticated environment. ... more   less 

Additional Information about DoubleTree by Hilton Cape Town - Upper Eastside

Address: 31 Brickfield Road | Cape Town, Woodstock 7925, South Africa
Region: South Africa > Western Cape > Cape Town > Woodstock
Price Range: ₹ 4,479 - ₹ 13,906 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — DoubleTree by Hilton Cape Town - Upper Eastside 4*
Number of rooms: 183
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton Cape Town - Upper Eastside staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton Cape Town - Upper Eastside staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for the rooms facing the Table mountain”
 of 5 bubbles RajuMumbai, 6 Feb 2017 | Read review
“The best view rooms are the table mountain facing ones”
 of 5 bubbles bhavik312, 19 Jan 2017 | Read review
“Higher floors have better views”
 of 5 bubbles girlmusttravel, 6 Jan 2017 | Read review
“Choose a room with a view to the ocean or to the Table Mountain”
 of 5 bubbles marcoh665, 4 Jan 2017 | Read review
“Not much for scenary and in a very middle class area, not in the tourist area.”
 of 5 bubbles KatieC145, 28 Dec 2016 | Read review
5 of 5