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Villa La Massa

Traveller (320)
Room & Suite (107)
Dining (26)
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Owned by Villa d'Este Hotels
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Property amenities
Free Parking
Restaurant
Pool
Room Service
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Fitness Centre with Gym / Workout Room
Wheelchair Access
Bar/Lounge
Shuttle Bus Service
Free High Speed Internet (WiFi)
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Spa
Airport Transportation
Public Wifi
Heated pool
Outdoor pool
Business Centre with Internet Access
Conference Facilities
Babysitting
Non-Smoking Hotel
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Minibar
Family Rooms
Good to know
HOTEL STYLE
Great View
HOTEL CLASS
Reviews & more
329Reviews
410Photos
4Q+A
67Room tips
Traveller rating
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  • 2
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  • English
Show reviews that mention
Lovely hotel a little outside the city but a regular free shuttle bus is a bonus.
Only had bar and breakfast food but there was plenty of it and well cooked. Excellent service as you would expect in a lovely setting, bit cool for the pool which I thought was a little small for t
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Response from stefan0venturi, Direttore generale at Villa La Massa
Responded 5 Nov 2018
Dear Guest, Firstly, I would like to thank you for your detailed comment following your last visit to Florence. We value Guests’ feedback and it is very important to receive regularly from our Clients who have stayed in our Property. I truly appreciate your thoughts and I am very glad to learn that you enjoyed your stay overall. Thank you for staying with us and I am looking forward to meet you again on the shores of the Arno river, My very best regards, Stefano Venturi General Manager
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Wow! What more can we say! Beautiful, welcoming, clean and intimate. We had a lovely stay at this Tuscan villa. The views and rooms were spectacular! The staff were so welcoming and could not do enough for you to make your stay wonderful! Would love to stay here again!
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Response from stefan0venturi, Direttore generale at Villa La Massa
Responded 5 Nov 2018
Dear Guest, On behalf of the entire Staff of Villa La Massa, I would like to thank you for your most kind feedback regarding your stay with us! I am happy to know you had a lovely stay at our Tuscan Villa and rest assured that I will share your comments with all the Hotel Staff involved. Thank you for being our guest and for sharing your positive experience with other TridAdvisor readers and looking forward to see you again in a not to distance future, My very best regards, Stefano Venturi General Manager
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Stayed for 3 nights. Overall, the hotel could use some interior refreshing. This villa is about 15-20 minutes outside of Florence. They run hourly shuttles to and from the Ponte Vecchio. The staff is wonderful and eager to please. With the exception of the Restaurant. Suffice to
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Response from stefan0venturi, Direttore generale at Villa La Massa
Responded 5 Nov 2018
Dear Guest, Thank you for your honest feedback further to your stay at Villa La Massa. I value Guests’ feedback and relations extremely seriously and I consider them the base for a successful strategy. I was thrilled to learn that the Staff is wonderful, and eager to please, rooms and grounds are stunning as are the views. This is very flattering for all of us and I will make sure to share your kind words with the entire Team. I was surprised to read instead your comments regarding the Restaurant and Food; Nevertheless, I take your comment very seriously and I will speak to the Chef and Restaurant Manager in order to improve and avoid future negative comments. Hoping to have the opportunity to welcome you back to Villa La Massa in order restore a positive feeling; Consider myself at your complete disposal for any further assistance you might need, My very best regards, Stefano Venturi General Manager
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+9
Words simply cannot describe the beauty that it is this property. The grounds are extremely beautiful, well kept, serene and perfection! The staff is top notch, and I mean the best in the world. They are all friendly, helpful, multilingual and go out of there way to accommodate
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Response from stefan0venturi, Direttore generale at Villa La Massa
Responded 30 Aug 2018
Dear Guest, On behalf of the entire staff of Villa La Massa, I would like to thank you for your most kind and detailed review on Tripadvisor. I am pleased to hear your wonderful words regarding the accommodation in the new " Casa Colonica" and the very pleasant comment about our Villa described as "a quite and heavenly Oasis outside Florence City Center". I will share your comments with all the Staff and it will be certainly motivating for the entire Team. Thank you for being our Guest and for sharing your positive experience introducing the essence of Villa La Massa to other Tripadvisor readers. Looking forward to welcoming you back in a not to distance future, My very best regards, Stefano Venturi General Manager
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This amazing Villa is only 10 minutes from the rush of downtown Florence with rolling hills and serene atmosphere. The rooms are large with big modern bathrooms. Views from all windows are of the hills of Tuscany and Arno River. The hotel bar has a great mixologist and meals an
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Response from stefan0venturi, Direttore at Villa La Massa
Responded 30 Jul 2018
Dear Guest, Thank you very much for your wonderful and detail review following your last visit to Villa La Massa! I am very glad to learn you enjoyed the location of our Villa in the countryside but only 10 minutes away from the Florence center. I will make sure to share your inspiring comments with our Staff which I am sure will motivate them to continue to deliver a professional service with great attention to details. Thank you again for sharing with us and others Tripadvisor readers your experience and I look forward to welcoming you back soon, My very best regards, Stefano Venturi General Manager
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Photo provided by managementVilla La Massa
Guest room
Photo provided by managementVilla La Massa
Guest room
Photo provided by managementVilla La Massa
Suite
Photo provided by managementVilla La Massa
Suite
Photo provided by managementVilla La Massa
Suite
Previous
Do the rooms have mini refrigerators?
Yes, they do.
1 vote
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Does the hotel have air conditioning in the rooms?
I would like to inform you that all rooms and public areas have air conditioning. Despite high temperatures in Florence the airconditioning is working effectively throughout the Villa. With my best regards, Stefano Venturi General Manager
0 votes
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I have recently booked a stay - can I pay with a pre-paid travel card? Thanks
Dear Sirs, we are pleased to accept the credit card Visa, Mastercard, American Express, Diners.
0 votes
I've read about the complimentary shuttle into Florence, how often does this run and what time does it start/finish Thanks
Daily starts at 9 am till 12.30 pm, and from 15 pm till 19.30 pm. It runs every hour from/to hotel as scheduled.
0 votes
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"The rooms are small, so choose wisely."
"All rooms have amazing views."
"North facing rooms have a view of the river"
"Best rooms the ones overlooking the Arno , but all are very quiet"
"Avoid the building to the right of the main complex and get a room on the river"
Previous
PRICE RANGE
US$ 441 - US$ 886 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
villa la massa owned by villa d`este hotel candelihotel la massala massa hotel
LOCATION
ItalyTuscanyProvince of FlorenceCandeli
NUMBER OF ROOMS
41
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