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Blue Lagoon Hotel

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Blue Lagoon Hotel
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255 Reviews from our TripAdvisor Community

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There are newer reviews for Blue Lagoon Hotel
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Showing 154: English reviews
Kyiv
Reviewed 24 January 2013

We are regular guests and have seen the decline of this hotel over a number of years. They have the best location on the beach but don't leverage it to get the best from it. Work was being done on the reception and parking area when the money should be spent on rooms and as others have said simple things...

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Thank KiwiFoodie_2009
Hull, East Yorkshire
Reviewed 24 January 2013

Renamed 'FaulThai Towers' (sorry, an English joke)by us following our stay at the Blue Lagoon, Chewang Beach, Koh Samui. Whilst initially the resort looks good, all you need to do is peel off a very thin outer layer to reveal what is a hotel managed by a team of incompetents. Admittedly these things are always subjective, so these are our...

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Thank mandyglenn
Sydney, Australia
Reviewed 23 January 2013

Do not consider staying here. On arrival we were told our room type was unavailable even though we had booked months in advance and reconfirmed our booking via email just before we started travelling. We were told that we would have to be moved to their sister hotel down the road (which was not as good as what we had...

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Thank Card S
Perth, Australia
Reviewed 22 January 2013

An absentee owner who shows up and gets a staff member to tell you that only guests can use the pool even though we had been there for 9 days. A very embarrassed staff member had to say sorry for a very unusual owner. The place needs professional management. Front office staff have only Thai as their main communication language...

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Thank Gerry K
AG
Reviewed 18 January 2013

Blue Lagoon Resort in Chaweng probably offers the worst and most rude service that anybody could possibly offer to a customer. We booked a room through Agoda about one month before arrival. Upon check in, the front desk, a lady, apparently the "Managers' Assistant" told me that they were fully booked right now and that we have to be transfered...

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Thank Loops060
Melbourne, Australia
Reviewed 12 January 2013

After checking out of The Blue Lagoon on the 2nd, I had an unauthorised charge on my credit card $400USD from "Blue Lagoon Chaweng Beach". I tired calling the hotel and asking what the charge is for however no one could tell me, they "lost the documents" and kept telling me they would "call me back"- however no staff member...

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Thank Chloe R
Bellingham, Washington
Reviewed 12 January 2013

We stayed at the Blue Lagoon the last 3 nights of our 14 day trip around Thailand. At all of the other places we had visited I cannot say enough good things about Thai hospitality. This was not the case at the Blue Lagoon. We had three rooms, only one of them was available upon our check in. When we...

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Thank familyof5willtravel
Melbourne
Reviewed 9 January 2013

WORST RESORT IN KOH SAMUI DO NOT STAY HERE!!! We had nothing but trouble. Staff are constantly rude and unhelpful. No record of our booking on arrival and they tried to make us stay at the sister resort (do not fall for it, it’s a dump). Ended up taking us 7 HOURS to check in because of the mess they...

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5Thank Bonnie M
melbourne Aust
Reviewed 4 January 2013

Where do I start! No record of booking on arrival, sent to sister hotel (what a joke) refused to stay there. No upgrade as booked online had to accept any room available. Breakfast was supposed to be free as part of booking but hotel wanted to charge as no paperwork could be found. Toilet/plumbing did not work for 2 days....

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2Thank Ross M
Faringdon, United Kingdom
Reviewed 2 January 2013

We stayed at the Blue lagoon for 2 weeks in August with my family we have two children who really liked the pool and the room was a big villa which was right on the beach. Breakfast was ok although when the food ran out, it wasn't replaced. The manger at reception was kind and nice and so was the...

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1Thank mia h

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Chaweng Blue Lagoon Hotel is a 4-star hotel nestled in a tropical garden between palm trees, lush bushes and flowers, and the beach.At our resort, we offer Superior Rooms, Deluxe Rooms and Deluxe Suites in our five 2-storey buildings. If you would like to spend your holiday in a more private way you can also book one of our Deluxe Villas right next to the beach or pool.Although being one of the smaller resorts on Chaweng Beach we have excellent staff who know how to make you feel comfortable from the very first minute to the very last. This is certainly one of the many reasons why we enjoy a long list of repeating guests throughout the year enjoying our family-style atmosphere. ... more   less 

Additional Information about Blue Lagoon Hotel

Address: 99 Moo 2 Chaweng Beach, Chaweng, Bophut, Ko Samui 84320, Thailand
Region: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Price Range: ₹ 5,052 - ₹ 14,609 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Blue Lagoon Hotel 3.5*
Number of rooms: 74
Reservation Options:
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Also Known As:
Blue Lagoon Koh Samui
Blue Lagoon Hotel Ko Samui/Chaweng
Hotel Style:
#46 On the Beach Hotel in Chaweng
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Questions & Answers

Here's what travellers have asked, with answers from Blue Lagoon Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“bungalows are in the back and you must cross the road to get to the beach, rooms are in the main lodge with direct access”
 of 5 bubbles EmanueleF931, 23 Nov 2016 | Read review
“Great location near walking street.”
 of 5 bubbles 593marionw, 27 Jun 2016 | Read review
“Stay in the main part of the hotel”
 of 5 bubbles sydney22, 26 Jun 2016 | Read review
“Pool rooms with Sea view”
 of 5 bubbles 733natashad, 26 Apr 2016 | Read review
“Make sure you are on the beach front side of the resort. The garden villas are actually on the other side of the road.”
 of 5 bubbles Armidale05, 24 Aug 2015 | Read review
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