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Sheraton Samui Resort

452 reviews
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Traveller (617)
Room & Suite (166)
Pool & Beach (109)
Overview
  • Excellent43%
  • Very good27%
  • Average13%
  • Poor8%
  • Terrible9%
Travellers talk about
“blue monkey”(18 reviews)
“monkey bar”(10 reviews)
“lobby lounge”(3 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
5.0 Star Hotel
All hotel details
Rooms
24 Dec25 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (452)Write a Review
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21 - 25 of 277 reviews
Reviewed 30 August 2017 via mobile

We spend three days in the Sheraton hotel, when we arrived we had a warm and nice welcoming thanks to Naan who show us our room and explained us all the facilities of the hotel. The room was very nice with a nice view on...More

2  Thank Anais B
Reviewed 29 August 2017 via mobile

The hotel is located on a beautiful beach which is not the case for many hotels in Koh Samuih. The welcome was awesome and personalised, the deluxe room was nicely decorated and very clean. Staff is always trying to help and kind, proposing to carry...More

Thank ericbengo
Reviewed 28 August 2017 via mobile

I have really enjoyed in Sheraton Samui for 2nights, Khun Oil the lady who was check me in very friendly and provide me excellent services, She toke me around the property and give me a full information about this hotel. All staff in public area...More

Thank Patrick N
Reviewed 26 August 2017 via mobile

Stayed for 3 nights, as Platinum SPG guest and had 3 rooms. The rooms are alright, but nothing special and does not feel 5 star. Breakfast so so for a 5 star (and overpriced). No Platinum benefits to speak of, and when I mailed the...More

3  Thank Wimster
Response from Bruce H, General Manager at Sheraton Samui ResortResponded 1 September 2017

Dear Wimster, Thank you very much for choosing to stay at Sheraton Samui Resort. We are very sorry to learn there were a few aspects of your experience that did not meet your expectations on this occasion. As an elite member of the SPG program...More

Reviewed 25 August 2017 via mobile

We selected the Sheraton due to its proximity to Chaweng and booked out three rooms, overall I was mostly disappointed and here's why The property itself is pretty dated and while it does appear they have done some renovations it's obvious that it's pretty patchy...More

1  Thank roben d
Response from Bruce H, General Manager at Sheraton Samui ResortResponded 1 September 2017

Dear Roben D, Thank you for taking the time to share feedback on your recent experience at Sheraton Samui Resort. We are very sorry for the lapses in service standards that contributed towards a disappointing stay on this occasion. We have duly noted every point...More

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Traveller (617)
Room & Suite (166)
Pool & Beach (109)
Dining (56)
Hotel & Grounds (463)
Bathroom (16)
Family and Play Areas (1)
About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Beachfront
Bar/Lounge
Spa
Free Internet
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Business Centre with Internet Access
Shuttle Bus Service
Dry Cleaning
Laundry Service
Banquet Room
Conference Facilities
Children Activities (Kid / Family Friendly)
Airport Transportation
Concierge
Multilingual Staff
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Tennis Court
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 143 - US$ 400 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Chaweng
#20 Spa Hotel in Chaweng
#23 Luxury Hotel in Chaweng
#26 Romantic Hotel in Chaweng
#32 On the Beach Hotel in Chaweng
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 143 - US$ 400 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Chaweng
#20 Spa Hotel in Chaweng
#23 Luxury Hotel in Chaweng
#26 Romantic Hotel in Chaweng
#32 On the Beach Hotel in Chaweng
Room types
Suites, Family Rooms, Non-Smoking Rooms, Accessible rooms
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