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Sheraton Samui Resort

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Sheraton Samui Resort
Sheraton Samui Resort
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281 Reviews from our TripAdvisor Community

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Showing 158: English reviews
Bahrain
Reviewed 3 days ago NEWvia mobile

I booked 3 rooms for 7 nights in this old not well maintained resort with my family 6 members, I found it very far from SPG standards and sometimes rude front desk staff, but the most uncomfortable experience I had being a very frequent traveler with Platinum membership was from the lady/supervisor in the coffee shop during breakfast, as I...

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Helpful?
Thank Hassan M
A TripAdvisor Member
Bangkok, Thailand
Level Contributor
9 reviews
3 hotel reviews
13 helpful votes
Reviewed 4 weeks ago via mobile

We stayed in room 517, the room is inspired by nature and super cute. The location is quite good, away from the busy areas and not too far from the attraction places. Staffs here are all super friendly especially Khun May and Khun Mali, they help us to make a plan easier by their recommendation. One thing need to be...

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Thank A TripAdvisor Member
Reviewed 24 October 2016 via mobile

Lovely breakfast, we ate slowly for 2 hours. It's best to swim in the morning, there are jellyfish in the afternoon today. We ordered lunch there, portion size is big, 2 dish can feed 3 people. Free wifi, breakfast included, friendly staff. We are happy about it so far.

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Thank ZhuZhu L
Bruce H, General Manager at Sheraton Samui Resort, responded to this review

Thank you for taking a moment to review your stay at Sheraton Samui Resort. We are delighted you enjoyed a leisurely breakfast, followed by a relaxing swim in the clear waters here at Chaweng Noi beach. Watching the sunrise on this side of the island is a beautiful experience and a wonderful way to begin the day in Koh Samui....

Wellington, New Zealand
Reviewed 11 October 2016 via mobile

Excellent facilities and staff. Quieter part of Chaweng. Great pools and access to the beach. Good for kids and families. Food is excellent- best breakfast! Service is as expected of a resort of this kind, friendly and accommodating.

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Thank bexxt
Bruce H, General Manager at Sheraton Samui Resort, responded to this review

Dear bexxt, We are delighted to hear you enjoyed an excellent stay at Sheraton Samui Resort and greatly appreciate you sharing a positive review with other travelers on TripAdvisor. Our location on quiet and clean Chaweng Noi beach is an ideal base for an effortless vacation in Koh Samui. The airport and main town centre are only a short drive...

Bushey, United Kingdom
Reviewed 9 October 2016

What can I say about this little beautiful paradise of an Island. The moment we landed, we both felt like in heaven. Traffic free airport looked like a park and quick exit and hotel arranged out fast drive to the hotel. We were greeted by Kelly. a lovely lovely person who brought us nice ice old Thai tea. Taste to...

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Thank Rudesh M
Bruce H, General Manager at Sheraton Samui Resort, responded to this review

Dear Rudesh M, Thank you for choosing to spend a memorable Thailand break at Sheraton Samui Resort and for sparing the time to write a review of your experience. We are delighted you enjoyed a heavenly vacation and that Khun Kelly and our other associates made you feel like a valued guest. We are honoured you chose to celebrate your...

Seattle, Washington
Reviewed 6 October 2016

I have stayed at many Sheratons, and this one is the first one that does not have at least some of these things. It does not have a club lounge, concierge, green choice, even does not have a list of SPG points redemptions for example such as transfers. The General Manager , and the Hotel Manager are not generally there...

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2Thank Globetrotter10079
Bruce H, General Manager at Sheraton Samui Resort, responded to this review

Dear Globetrotter10079, Thank you very much for taking a moment to share your detailed review of Sheraton Samui Resort. It was a pleasure taking care of you during your stay and we hope the attentive actions of our senior management team helped smooth any inconsistencies you may have experienced when comparing our resort with other properties you have stayed at...

Sydney, Australia
Reviewed 4 October 2016 via mobile

There was not Enough beds they gave us a queen size bed and a single bed and there's four of us but they then gave us a mattress.But other than that the hotel was quite good they had pretty good food and gave us lots of water for free. The pool was very shallow but one point of it was...

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Thank robert H
Bruce H, General Manager at Sheraton Samui Resort, responded to this review

Dear Robert, Thank you very much for sharing a review of your recent experience at Sheraton Samui Resort. Please accept our apologies if you were a little short of space during your stay. However, without knowing which room type you booked it is a little tricky for us to comment on why this was the case. We hope you and...

New York City, New York
Reviewed 28 September 2016 via mobile

The sunrise is the main attraction. The hotel is situated at a perfect spot to that killer view. But best is get out to the beach to witness it. It is worth it. Rooms are well maintained. Breakfast is lovely. Staff were great too. Only thing is blue monkey bar. I do find their drinks that they prepared are a...

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Thank rickycarter93
Bruce H, General Manager at Sheraton Samui Resort, responded to this review

Dear rickycarter93, Thank you very much for choosing to stay at Sheraton Samui Resort and for sharing your five-star review with other travelers. We are delighted you took the time to enjoy the beautiful sunrise over Chaweng Noi beach and found the experience to be both memorable and worthwhile. We are sorry to hear you found the drinks at Blue...

Reviewed 26 September 2016 via mobile

Stayed here first Two weeks in September, staff were extremely polite and caring. Hotel was very well kept and very pretty! Had a problem with the hot water (not that hot water was overly important as it was SO hot on Koh Samui!) and the receptionists had an engineer over in minutes, apologised, fixed the problem and all was well!...

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Thank JaSco22
Bruce H, General Manager at Sheraton Samui Resort, responded to this review

Dear JaSco22, Thank you very much for choosing to stay at Sheraton Samui Resort and for sharing a review of your experience. We are delighted you had an enjoyable vacation and chose to enhance your stay by trying the cuisine in our two restaurants, Long Talay and Blue Monkey. Thank you for also praising the service delivered by our friendly...

Ankara, Turkey
Reviewed 19 September 2016

That was one of my best hotel stays with Sheraton Samui. Hotel is located on a fantastic sand beach and crystal clear sea to swim. Altough I am not into pools, I am impressed by the swimmimg pool. Among lush green, ocean view rooms worth to pay a little more. Rooms are spacious and very clean with comfortable beds. Breakfast...

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Thank serter-bahar
Bruce H, General Manager at Sheraton Samui Resort, responded to this review

Dear serter-bahar, Thank you for choosing to stay at Sheraton Samui Resort and for sharing your five-star review on TripAdvisor. We are delighted you were able to enhance your stay by experiencing our two swimming pools and the great cuisine on offer in our restaurants, Long Talay and Coco Spice. Thank you for also complimenting the design of our tropical...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Room Service
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Internet
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Discover the charm of the hotel, nestled in the warm and white sands of the magnificent Chaweng Noi Beach, Koh Samui. The newly renovated and beautifully decorated rooms of the low-rise buildings are surrounded by our lush tropical garden and rise above the crystal blue water. It is a paradise hideaway where luxurious seclusion meets natural beauty. The resort features a fresh water pool with its own jacuzzi, a sea water pool facing the ocean, dining by the beach at Long Talay restaurant or under the stars. Relax on our poolside terrace, in the lobby lounge and pool bar or make use of our meeting facilities, 24 hours room service, a full service spa and diverse sport facilities. ... more   less 

Additional Information about Sheraton Samui Resort

Address: 86 Moo 3 Chaweng Noi Beach | Bophut, Chaweng, Bophut, Ko Samui 84320, Thailand (Formerly Imperial Samui Beach Resort)
Region: Thailand > Surat Thani Province > Ko Samui > Bophut > Chaweng
Price Range: ₹ 9,571 - ₹ 20,593 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Samui Resort 5*
Number of rooms: 141
Reservation Options:
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Also Known As:
Imperial Samui Beach Hotel Chaweng
Hotel Imperial Samui
Imperial Samui Chaweng
Imperial Samui Hotel
Sheraton Samui Resort Ko Samui/Chaweng
Hotel Style:
#5 Business Hotel in Chaweng
#19 Spa Hotel in Chaweng
#23 Luxury Hotel in Chaweng
#26 Romantic Hotel in Chaweng
#32 On the Beach Hotel in Chaweng
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Samui Resort staff and other travellers.
26 questions
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Questions? Get answers from Sheraton Samui Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Be friendly and remember you're on holiday so take it easy and don't expect express service. go with the flow.”
 of 5 bubbles Abhicom, 9 Oct 2016 | Read review
“excellent hotel located in a very good position”
 of 5 bubbles giramundo85, 19 Sep 2016 | Read review
“rooms close to the lobby are good for kids”
 of 5 bubbles anamorenalopez, 12 Sep 2016 | Read review
“Avoid garden view and especially room 237”
  • Room 237: Tranquil view of a pipe and mud
 of 5 bubbles Hampshire444, 30 Aug 2016 | Read review
“Be sure to check out room for AC noise; sewerage odour, leaking WC etc prior accepting”
 of 5 bubbles 542peterm542, 2 Aug 2016 | Read review
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