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Hostal Remigio

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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Property amenities
Restaurant
Free High Speed Internet (WiFi)
Concierge
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Laundry Service
Non-Smoking Hotel
Room features
Non-Smoking Rooms
Air Conditioning
Good to know
HOTEL STYLE
Centrally Located
HOTEL CLASS
Reviews & more
118Reviews
49Photos
2Q+A
5Room tips
Traveller rating
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Stayed for only one night - had difficulty locating the hotel initially as it is situated in the pedestrianised area but able to park outside for checking in. We were then given easy instructions for secure parking just around the corner. Hotel staff friendly and helpful.
As t
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We reserved two stays in March 2017 and April 2017 through booking.com and everything was perfect about both stays in this charming hotel. This is the third trip to Spain where my husband stayed here and we'll always come back. Staff are very pleasant. We had breakfast the first
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A small but excellently located hotel right on a plaza with bars and restaurants. Initially it was difficult to ring using the navigator as you cannot drive onto the plaza. I parked as close I could and walked a short distance and the hotel gave me simple to follow instructions t
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The hotel is approached by driving up a very busy pedestrian street. There was no one on reception to explain how to get in but a kind Spanish visitor explained, The rooms looked tired and dated.The restaurant was booked for a function and we had intended to eat in after a long
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Response from juansall, Director de Relaciones con Clientes at Hostal Remigio
Responded 20 Mar 2017
Normalmente solemos empezar dándolas gracias a todos nuestros clientes independientemente de la opinión que hagan y les solemos responder en su lengua en la medida de nuestras posibilidades pero como podrá leer, con usted vamos hacer una excepción simplemente porque consideramos que su actitud hacia nosotros roza la falta de respeto. Ya nos escribió una review negativa en booking.com por lo que creemos que esta lo hace con saña y mala fe, en vez de intentar aportarnos algo que nos ayude a mejorar. Voy a narrar en esta respuesta a su reseña como fue su conducta en nuestra casa. Para empezar, tanto en nuestra web como en nuestra pagina de booking.com viene perfectamente indicado que el establecimiento se encuentra en el mismo centro de la ciudad (google maps), en una calle peatonal pese a ello nuestros cliente pueden acceder por ella hasta la misma puerta del establecimiento (información publica en mas de 5 idiomas entre ellos el vuestro). No obstante esta debidamente señalizado en la entrada de la peatonal. (prohibido el acceso excepto vecinos y clientes del Hostal, una pena que no sepa castellano). No se si en Reino Unido no tenéis costumbre de documentaros cuando entras en un establecimiento hotelero o de alojamiento aquí, en este humilde país a parte de ser costumbre nos obligan por ley, cosa que ustedes no se si porque no tenían pasaporte o simplemente porque quisieron hacer caso omiso no lo entregaron pese a pedírselos hasta en tres ocasiones. Por otro lado, cuando se reserva una mesa en un restaurante y mas cuando os hicieron un favor porque estaba todo lleno (se os informo de ello en vuestra lengua) que menos que tener la decencia de informar que no se van a presentar. Lo que comenta sobre nuestra ausencia en recepción es totalmente falso. Damos un servicio de 05:00 am a 02:00 am (fuera de este horario hay un teléfono de incidencias) pese a ser un establecimiento con categoría de Hostal y no tener la obligación de prestar un servicio permanente, de hecho a ustedes se les atendió en el momento que entraron por la puerta del establecimiento, si es cierto que en un primer momento en español (el propietario tiene casi 65 años y del mismo modo que usted no conoce su lengua el tampoco la suya) pero diez minutos después se hizo en su propia lengua. Con respecto al tema de aislamiento acústico, es algo que se esta trabajando en ello, de hecho se acaban de reformar 10 habitaciones, con cambio de ventanas acordes a mejorar la calidad del descanso de nuestros clientes. Pese a todo ello sentimos que su experiencia en nuestra casa no haya sido satisfactoria. Solamente decir que no lo haremos tan mal cuando 700 reseñas en booking.com se situan en el 8.1 de media. Un cordial saludo de la Familia Remigio.
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First of all Remigio its a place to enjoy...in the very center of Tudela a location to spend countless hours of relax, the staff is very professional and dedicated to his work, the chef at the restaurant is doing his best to bring all the produce from the farm to the table.
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Cama
Ducha
WC y Videt
Bedroom
In front of Hotel
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Hola, rociomm2002. ¿Qué te gustaría saber sobre este alojamiento? Hola, quería saber en que planta están las habitaciones nuevas. Un saludo.
Chien admis ?
Lo desconozco si admiten mascotas.
0 votes
"Think there are 3 floors but NO lift - we were not at the front of the hotel so quiet for us"
"Stay somewhere else"
"Away from main street"
"Stay somewhere else."
"Room facing the street is nice as you can open the window to see the crowd, but it could be a bit noisy and not recommended if you prefer quite room"
PRICE RANGE
US$ 58 - US$ 67 (Based on Average Rates for a Standard Room)
LOCATION
SpainNavarraTudela
NUMBER OF ROOMS
32
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