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Barcelo Santiago

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Barcelo Santiago
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4,937 Reviews from our TripAdvisor Community

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There are newer reviews for Barcelo Santiago
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Showing 3,229: English reviews
Leicester, United Kingdom
Reviewed 4 days ago NEW

Our week's holiday was excellent, staff friendly, food choices very good, bedroom an excellent size, to top it all off fantastic weather. Enjoyed the very good spaces in the pool area and the pool bar service and snacks were much appreciated.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
1Thank 863royw
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Barcelo Santiago. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Moreover...

Copenhagen, Denmark
Reviewed 4 days ago NEW

It was an excellent resort for couple who want their time very special. The area where the resort located is very quite. The rooms has amazing Ocean with the La Gomera island view, on the right you will see the most beautiful Mountain from the room. Finally you will be able to watch most beautiful sunset from the balcony. I...

Review collected in partnership with Barcelo Hotels & Resorts
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1Thank S M Anowar U
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, Thank you very much for your review. It was a pleasure to welcome you! We are very glad to read that you had a great holiday. We always do all our best to make your stay unforgettable and it an honors to check that we have get it. We are glad to read that you really enjoyed our...

Cambridge, United Kingdom
Reviewed 4 days ago NEW

Me and my husband came here for our honeymoon and the all inclusive service was more than we could ever ask for. Staff were very friendly, the food was good and the evening entertainment was good although we only went to one of the shows!

Review collected in partnership with Barcelo Hotels & Resorts
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1Thank ahenderson2017
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, First of all, we congratulate you with your Honeymoon and we thank you for choosing our Barceló Santiago hotel for such a special occasion. We take a lot of pleasure in making each of our guests' visits "fantastic", especially when it comes to special occasions. We are thrilled you enjoyed your All Inclusive type of meal plan, allowing...

Leicester, United Kingdom
Reviewed 4 days ago NEW

The hotel rooms need be gutted and refurbished with nice modern furniture. All rooms should have FOC tea and coffee facilities. Buffet Restaurant need to make meals more interesting and tasty. Use of the Spa is expensive as there is no Swimming Pool there.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank 427ramam
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns...

Essex, United Kingdom
Reviewed 5 days ago NEW

we have just returned from one week at the Barcelo Santiago and wow! The views from this hotel/ our room were breathtaking. The hotel is run so well, everything like clockwork. Rooms cleaned spotless same time each morning, restaurant was just incredible. So much choice, no queuing, staff so fast to clean tables, very impressive. The spa was so lovely...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank huginy
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, Thank you very much for sharing this great review of your recent stay at Barceló Santiago. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and...

Whiteley, United Kingdom
Reviewed 5 days ago NEWvia mobile

We booked a sea view through Thompson for a week, half board for under £900 for two. Check in could have been better, no info on times of eating, or how or where to collect towels, no info on key you need for safe to use it at extra charge. As we arrived at 9 in the evening, we were...

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Helpful?
Thank globetrotters003
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest, Thank you very much for the time you spent to share your personal impressions of your stay at our Barceló Santiago hotel. We always welcome feedback, as it allows us to continually improve the experience we create for our guests. We lament hearing that the service provided at reception fell short of your expectations as the entire team...

Reviewed 5 days ago NEWvia mobile

Barcelo santiago is a big hotel with very many visitors. First the good points. The organisation is almost perfect. The personel is well trained and kind. The food is superior despite the lot of guests. The rooms are basic but good. Next the points of improvement. If you arrive, never take the rooms on the 6,7,8,9 floor. Not the high...

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Helpful?
Thank martin s
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Martin, We first would like to thank you for choosing our Barceló Santiago hotel for your holidays in Tenerife and for sharing your comments on your experience among us. We have read your comments on the room we have accommodated you in and sincerely regret your disappointment, but we would like to explain you that room are allocated according...

Sztutowo, Poland
Reviewed 5 days ago NEW

Throught the years we have visited this hotel at least 7 times, and each time it was really relaxing and peacefull, great wiew from window, beautiful cliffs and friendly staff. Thru the years Barcelo Santiago improved in many ways. Service was always great. (And now since last year or two a WiFi acces was improved and signal reaches almost everywhere,...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank mtkz2017
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, We first would like to thank you for making our Barceló Santiago hotel your preferred choice for your holidays in Tenerife, it is always a pleasure to welcome back our most loyal guests year after year. We thank you for your wonderful comments on service which of course have been shared with the entire team. It is always...

Bristol, United Kingdom
Reviewed 5 days ago NEW

Stayed here for 11 nights in early February and could not have had a better overall holiday. The hotel sits right on the cliffs and has a beautiful outlook over La Gomera and the cliffs of Los Gigantes. The outdoor area is fantastic with 3 free-form pools, one of which is heated, and a Jacuzzi. It is probably the cleanest...

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Helpful?
Thank Tillyjo_12
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, Firstly we would like to thank you for choosing our Barceló Santiago hotel for your holidays in Tenerife and for the review you shared on Tripadvisor, all of your kind words about your stay with us are great to hear. We thank you for pointing out the cleanliness of our installations, being fully aware that this is an...

Bournemouth, England, United Kingdom
Reviewed 5 days ago NEWvia mobile

Arrived to find our room was nothing like the pictures on website, it was very tired looking room 228. Hotel was full and very busy . Meal times in restaurant were like a feeding frenzy and totally unorganised almost an accident waiting to happen with people just walking from one food station to another and queuing across the restaurant for...

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Helpful?
Thank Sandra H

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Free Internet
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Barcelo Santiago

Address: La Hondura, 8, 38683 Puerto de Santiago, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de Santiago
Price Range: ₹ 5,633 - ₹ 12,249 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Santiago 4*
Number of rooms: 406
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity and Barcelo so you can book your Barcelo Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Santiago Hotel Puerto De Santiago
Barcelo Hotel Santiago
Barcelo Puerto De Santiago
Barcelo Santiago Tenerife/Puerto De Santiago
Hotel Style:
#1 Luxury Hotel in Puerto de Santiago
#1 Green Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Santiago staff and other travellers.
394 questions
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Questions? Get answers from Barcelo Santiago staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floors have better views.”
 of 5 bubbles Tillyjo_12, 19 Mar 2017 | Read review
“Sea view anything above number 401”
 of 5 bubbles Wigan47, 17 Mar 2017 | Read review
“Floors 3 or above and an odd number if you want to face the sun. There are some rooms facing the road which I would avoid at all costs.”
 of 5 bubbles pandora2007, 17 Mar 2017 | Read review
“Avoid floors 1 and 2 if possible,”
 of 5 bubbles nick3744, 17 Mar 2017 | Read review
“ocean facing rooms are nice but they cost more. I had a partial water view which was great”
  • Mt Teide..the highest peak in Spain
 of 5 bubbles lcfederico, 15 Mar 2017 | Read review
5 of 5