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Traveller (3234)
Room & Suite (920)
Pool & Beach (416)
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Overview
  • Excellent44%
  • Very good37%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“pool bar”(491 reviews)
“half board”(276 reviews)
“superior room”(227 reviews)
AMENITIES
Free Internet
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4 Star Hotel
All hotel details
Offers from Barcelo Santiago
Special Offer: Join my Barceló
Offers from Barcelo Santiago
Special Offer: Join my Barceló
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Reviews (6,421)
There are newer reviews for Barcelo Santiago
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4,106 results
Traveller rating
1,707
1,530
583
197
89
Traveller type
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LanguageEnglish
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1,707
1,530
583
197
89
Show reviews that mention
All reviewspool barhalf boardsuperior roomsea viewla gomeraair confantastic viewslos gigantes cliffslovely hotelold dogs new tricksplenty of sunbedsrelaxing holidayreception staffanimation teamthomson repplenty of choicelunch and dinner
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11 - 15 of 4,106 reviews
Reviewed 1 week ago

Plus points Fantastic views to die for from sunbed, restaurant, pools and most bedrooms Cliff top setting Large buffet restaurant capacity and some outside seating. Enthusiastic animation team Tennis courts gym pools spa etc Not so good Windy position at pool if weather is at...More

Review collected in partnership with Barcelo Hotels & Resorts
2  Thank Sharon P
Response from GEM B, Director de Relaciones Públicas at Barcelo SantiagoResponded 1 week ago

Dear Guest, Thank you for taking the time to share with us your valuable comments about your recent experience at Barcelo Santiago. We have taken note of your various constructive comments and please be assured that we value all our guests' feedback to be of...More

Reviewed 1 week ago

We love this hotel and have been 3 times now. The views from the rooms, pool area and restaurant are stunning. The waves crashing on the rocks below are amazing. The staff are generally friendly. Smile of the animation team always finds a way of...More

Review collected in partnership with Barcelo Hotels & Resorts
1  Thank Rich H
Response from GEM B, Director de Relaciones Públicas at Barcelo SantiagoResponded 1 week ago

Dear Guest, Thank you for taking the time to share with us your valuable comments about your recent experience. We also want to thank you for your loyalty to our Barceló brand. I am sorry that your experience did not meet your expectations, please allow...More

Reviewed 1 week ago

Thank you for an excellent stay. The views were fantastic from out room and the service matched. Food was varied and of a high quality. The staff were welcoming and kind and brilliant with our son. Thank you for a great stay.More

Review collected in partnership with Barcelo Hotels & Resorts
Thank ajryan86
Response from GEM B, Director de Relaciones Públicas at Barcelo SantiagoResponded 1 week ago

Dear Guest, Greetings from Barcelo Santiago, thank you very much for sharing with us your impressions about our Hotel and that you have enjoyed your holiday with us. Your enthusiasm for our staff is very much appreciated and will be a great source of motivation,...More

Reviewed 1 week ago

Hotel was really by the sea with only a footpath between it and the rocks. Unusual layout with most rooms below the pools area and restaurant. Excellent pool area with only glass panel at the edge of the area. Good bar area. Restaurant operates a...More

Thank randcob
Response from GEM B, Director de Relaciones Públicas at Barcelo SantiagoResponded 1 week ago

Dear Guest, Greetings from Barcelo Santiago, thank you very much for your lovely review about your recent stay with us. Thank you for your comment about the rooms, therefore I am very pleased to inform you that we are currently undertaking a full room renovation....More

Reviewed 1 week ago via mobile

From our first communication, and prompt response from Antonio I had a feeling we had made the right decision for our first holiday since we married. I had already stayed at the Barcelo Teguise with my son a few years ago and was impressed to...More

4  Thank David l
Response from GEM B, Director de Relaciones Públicas at Barcelo SantiagoResponded 1 week ago

Dear Guest, Greetings from Barcelo Santiago, thank you so much for your very kind words about your recent stay with us. We are very happy to hear that you have fully enjoyed your well-deserved holiday with us. We always do all our best to make...More

View more reviews
About
Awards & Recognition
GreenLeaders Silver level
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Beachfront
Room Service
Free Internet
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Room Service
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Heated pool
Outdoor pool
Details
Price range
US$ 117 - US$ 253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Puerto de Santiago
#1 Green Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 117 - US$ 253 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Luxury Hotel in Puerto de Santiago
#1 Green Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (3234)
Room & Suite (920)
Pool & Beach (416)
Dining (176)
Amenities (37)
Family and Play Areas (19)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
JFlah94
19 April 2018|
AnswerShow all 4 answers
Response from GEM B | Property representative |
Dear Guest, Thank you for choosing Barcelo Santiago for your holiday. To upgrade to all inclusive will be 21€ per person per day. This can be arrange upon arrival when doing the check in. Please do not hesitate to... More
0
Votes
Google Translation
HolidayMary
19 April 2018|
Answer
Response from Ken L | Reviewed this property |
We only used it very briefly on the day we were leaving but had a tour round the facilities before - pool, sauna, massage, etc. all the usual. Excellent facilities in beautiful surroundings. Lovely staff.
0
Votes
Colleen C
18 April 2018|
AnswerShow all 3 answers
Response from GEM B | Property representative |
Dear Guest, Thank you for your interest in Barcelo Santiago. The hotel is disable friendly, I would kindly like to advise you that in the double Seaview rooms there are only a bathtub. But in the superior rooms we do have... More
1
Vote
Google Translation
Room Tips
"Room 822 has amazing views."
Read review
"Sea view is definitely worth it, and try and get a higher floor if possible."
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"729/730 front facing, lovely views of Los Gigantes, Teide and the sea at the side. Can be noisy from the bars..."
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"Room below pool level but above ground level(3 floors to choose from) Se view anyway."
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