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Barcelo Santiago

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4,656 Reviews from our TripAdvisor Community

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Showing 3,041: English reviews
Glasgow, United Kingdom
Reviewed yesterday NEW

A very pleasant experience for one weeks sunshine in the worst of British winter. Good food, clean and comfortable rooms with a great outlook. Must repeat this experience again. From beginning to end we had a very comfortable stay and were delighted with the service and curtisey we received.

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank marymW8365SA
Worthing, United Kingdom
Reviewed yesterday NEW

Welcoming staff and efficient reception. Food wide choice and catered well for gluten free diet. Restaurant staff very friendly. Original room on lower floor in shade and asked to change. Thomson rep Jamie helpful and arranged excellent room in a sunnier position with good views. Room clean and friendly staff. Noted on another review that rooms where dated but please...

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Thank Arnie31
Orpington, United Kingdom
Reviewed yesterday NEW

Christmas 2016 - Amazing hotel, views, staff, facilities, food, entertainment, location all excellent which is why we go back again and again - have tried other hotels but they are not for us - definitely a beautiful part of Tenerife, views are spectacular. Near to shops, bars, restaurants if needed but the hotel suited us just fine - fantastic views...

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1Thank Dawn280163
Bristol
Reviewed yesterday NEW

The good - the staff are brilliant. From the housekeeping through to management. The entertainment staff are excellent. The views are fantastic. All public areas are very clean. The bad - well not ever so bad but the food on an evening is only OK. Breakfast is probably the best. We did not go to lunch so cannot comment. Not...

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Helpful?
Thank RobinsonsofBristol
Darlington, United Kingdom
Reviewed yesterday NEW

We loved this hotel, we went at the end of November 2016, as usual whenever we go to Tenneriff the weather was gorgeous, it is quite hilly so anyone with problems with walking might find it hard going, I have arthritis so we didn't rush around but we managed to get about in the area, there's not a lot around...

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Thank 632Sandra
Clydebank, United Kingdom
Reviewed yesterday NEW

we are just back from tenerife stayed at the barcelo santiago .check in was quick we were given a glass of wine while checking in then a porter took our luggage to our room.room was very clean .we opened our curtains to one of the best views we have had atlantic ocean and mountajn to the right no buildings to...

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Helpful?
Thank David F
South Tyneside
Reviewed 2 days ago NEWvia mobile

This is a good hotel which is well situated and appointed. The staff are efficient and hardworking and the Aqua Zumba classes are excellent. The food is plentiful and breakfasts in particular were most enjoyable. The evening meals were varied and generally v good but, could be spoiled by the numbers of guests trying to select food in the available...

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1Thank RomaSouthTyneside
Retford, United Kingdom
Reviewed 2 days ago NEW

This hotel is typical of many we have stayed in. The room was clean and comfortable, as was the rest of the hotel. The staff were very efficient and friendly. The dining area was pretty crowded and the food done on a grand scale. It was mostly good with something for just about everyone. The breakfast was very good. The...

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Helpful?
Thank alanhall52
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear guest, We are very glad that you decided to spend your holidays in Tenerife with us at The Barceló Santiago. We are happy that you took the time to explore this incredible island. we are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable...

Leicester, United Kingdom
Reviewed 2 days ago NEW

Was a long way out bad hills around not much to do around no beach not good if walking is a problem the buses take you to other places but you have to climb a hill what they call cardiac hill room on one side of hotel have no sunshine all day

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank susane765
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest, Thank you very much for taking the time to post your review on this important website. We appreciate your comment about the service in pool bar, and we will take it in consideration to avoid this kind of situations in the future. According to your comment about no beach, I would like to inform you that no more...

Chesterfield, United Kingdom
Reviewed 2 days ago NEW

The food was average all the staff were efficient and very friendly. We were on the ground floor initially,very dark ,no sun and was next to people playing boules and a view of a skip.I Requested a room change on the second day and got one on the third day on the 4th floor room 441, absolutely brilliant, sea view...

Review collected in partnership with Barcelo Hotels & Resorts
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Helpful?
Thank Jackie R
santiagorrpp, Director de Relaciones Públicas at Barcelo Santiago, responded to this review

Dear Guest, Thank you for the great feedback of your recent holiday experience at our Barceló Santiago hotel; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We apologize if you did not like the first room...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Beachfront
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting

Additional Information about Barcelo Santiago

Address: La Hondura, 8, 38683 Puerto de Santiago, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de Santiago
Price Range: ₹ 5,650 - ₹ 12,049 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo Santiago 4*
Number of rooms: 406
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Barcelo, Travelocity and Priceline so you can book your Barcelo Santiago reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo Santiago Hotel Puerto De Santiago
Barcelo Hotel Santiago
Barcelo Puerto De Santiago
Barcelo Santiago Tenerife/Puerto De Santiago
Hotel Style:
#1 Luxury Hotel in Puerto de Santiago
#1 Green Hotel in Puerto de Santiago
#4 Family Hotel in Puerto de Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Barcelo Santiago staff and other travellers.
318 questions
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Questions? Get answers from Barcelo Santiago staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“427 and 429 are the rooms we always stay in overlooking the sea and spectacular rocks - lovely, perfect, amazing.”
 of 5 bubbles Dawn280163, 18 Jan 2017 | Read review
“High floor facing the sea gets all day sun”
 of 5 bubbles 632Sandra, 18 Jan 2017 | Read review
“sea view room”
 of 5 bubbles davidferguson2531, 18 Jan 2017 | Read review
“Insist on a sea view and not facing the built up town area”
 of 5 bubbles Cathkinboy, 16 Jan 2017 | Read review
“Best view of the beautiful local geographical feature, Los Gigantes, is from North-facing rooms, but these do not get much direct sunlight.”
  • View to the North showing Los Gigantes and a part of the resort..
 of 5 bubbles Harry8, 15 Jan 2017 | Read review
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