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Holiday Village Tenerife

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964 Reviews from our TripAdvisor Community

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Showing 963: English reviews
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Reviewed 1 week ago via mobile

This is the first time I've been to one of first choice's holiday villages and it was fantastic. There is entertainment all day long for the kids. The rooms were spotlessly clean, as was the hotel itself. The food was varied and was delicious! Would highly recommend.

Thank Lee C
Brechin, United Kingdom
Reviewed 1 week ago via mobile

Me and my Family found this place so comfortable to be in despite our initial worry of traveling as such a big family. My wife and 3 kids felt right at home from day one and the staff all speak very good English. Anyone with a pram doesn't really even need to leave the complex as you can have a...

Thank GeeFather1986
Williamsburg, Virginia
Reviewed 2 weeks ago via mobile

Hotel was good and staff friendly. Food was excellent. Creche was great until the last day. We had three hours left over so I spoke to the crèche lady and she told me she would sort the refund for us. I am still battling to get our money back. It has been pathetic customer service and ruined the Thomas Cook...

Thank AnnieCeri
Reviewed 21 January 2017 via mobile

I ended up with diarrhoea and vomiting for 3 days. My daughter was sick for 2 days. We had to ask for the room to be deep cleaned as there small spider like creatures crawling all over the cabinet at the side of the bed. One of the nights I was ill I was drinking water from a tall glass...

9Thank Christine F
Reviewed 15 January 2017 via mobile

This was our third visit to this hotel and it was as good as ever. If you're looking for a family friendly holiday this is a great place. The food is plentiful, with lots of choice. Pool towels provided for a deposit, changed every other day. The rooms are adequate and comfortable. Fridge filled with beer, pop and water daily....

3Thank kayelizabeth
Portsmouth, United Kingdom
Reviewed 9 January 2017 via mobile

We travelled here there were 6 adults and 4 children (8,7,3 & 9 months) we had a great time! The hotel is spotless you will always see somewhere being cleaned throughout the day the food was really nice and if anything too much choicebso you cannot fault them there the pools were great the kids loved the slide but were...

5Thank melissa1985little
Newcastle upon Tyne, United Kingdom
Reviewed 30 December 2016

Stayed at this hotel for two weeks, 23rd August-6th September, 2 adults and 2 children (aged 13 and 9). Booked through First Choice. Absolutely loved this place. This is a really lovely hotel and we all had a brilliant time here, really impressed with the hotel and the standards. Loved it and would love to return someday. Hotel is clean,...

44Thank J B
Bexley, United Kingdom
Reviewed 4 December 2016 via mobile

Stayed at the holiday village in the school summer holidays as a surprise for 3 of my granddaughters that were already there ,which worked out great the suites are great with a separate living area and two balconies on most we stayed at one end the pool slide end and my adult children and grandkids were at the quiet pool...

4Thank Margy66
Nottingham, United Kingdom
Reviewed 25 November 2016

We travelled here as a family of four for October half term. When we checked in we were told our room wasn’t ready, which was annoying as it was well after lunch time. Once at our room, however, we were pleased with it. Two large bedrooms, very clean, plenty of storage space, decent sized balcony and a sea view. The...

2Thank Karen J
Swansea, United Kingdom
Reviewed 18 November 2016

We made our third visit here for a fortnight in August having previously visited last summer and the Christmas before. Standards at the hotel have really deteriorated in that time. Room: our room was shabby and not cleaned well. There were dozens of ants and we had to remove a number of cockroaches from our bathroom. The sheets were torn,...

10Thank Mrs_Cocoa_Jones

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Hotel & Grounds (106)
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  • Restaurant
  • Bar/Lounge
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Babysitting

Additional Information about Holiday Village Tenerife

Address: Juan Manuel Capdevielle 8 | Playa de la Arena, 38683 Puerto de Santiago, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Puerto de Santiago
Number of rooms: 518
Also Known As:
Holiday Village Tenerife Hotel Puerto De Santiago
Holiday Village Tenerife Puerto De Santiago
Hotel Style:
#2 Family Hotel in Puerto de Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Village Tenerife staff and other travellers.
316 questions
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Questions? Get answers from Holiday Village Tenerife staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“any block apart from J A and B have a sea facing view, the 3 mentioned are behind other blocks.”
 of 5 bubbles stevecV6967JF, 8 Nov 2016 | Read review
“Choose block K for close to pools and resteraunt”
 of 5 bubbles PaulS040, 7 Nov 2016 | Read review
“Block E is quiet but long walk to activity pool”
 of 5 bubbles PeterC413, 6 Nov 2016 | Read review
“Rooms 100/200/300 etc are on the end of each block so are semi detatched. Try to get a sea view.”
 of 5 bubbles PaulC148, 24 Oct 2016 | Read review
“Rooms all well placed for different activities and for personal needs”
 of 5 bubbles M4523ISdaved, 3 Oct 2016 | Read review
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