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Be Live Family Costa los Gigantes

Travellers' Choice award winner
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Be Live Family Costa los Gigantes
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4,951 Reviews from our TripAdvisor Community

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Showing 3,246: English reviews
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Reviewed 2 days ago NEW

I would defo recommend this and will be going back soon. The rooms were really clean. There was entertainment every night and most importantly there was something for the kids to do, which is why we booked this hotel, the free we helped as well lol

Review collected in partnership with Be Live Hotels
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Helpful?
Thank steedy5
DUBLIN
Reviewed 2 days ago NEW

Very friendly Staff . REALLY large selection of food. The Grill Restaurant menu selection was poor.Good location of the Hotel. The Children enjoyed the pool areas. I would recommend to rent private ,,Bali sun beds,,. Wasn't much going on off the complex for adult's,but would definitely go again.

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Helpful?
Thank liniciukas
Reviewed 4 days ago NEW

We upgraded, paying e210 for family together room. The shower ran hot and cold which isn't ideal when showering a toddler, aircon was almost non existent, making almost no difference to the temp of the room. My husband became ill after eating in the a la carte (this is not to say it was the food, it may have been...

Review collected in partnership with Be Live Hotels
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Helpful?
Thank jenni_blaize
lincs uk
Reviewed 4 days ago NEW

good hotel after first 2 days with mess up with room. lived out of suitcase for 2 days until given correct room. Paid for stunning views of la gomera but took time to achieve this. however hotel was good, food and service very good

Review collected in partnership with Be Live Hotels
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Thank owzat
Reviewed 6 days ago NEWvia mobile

Just returned from this hotel and myself parter and step daughter (11) had a great time! Check in was quick and smooth giving us all the information we needed before being whisked away to our room by a golf cart. The room was very spacious and well equipt. we had a double bedroom, large living area with a pull out...

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Helpful?
1Thank Emma W
Reviewed 1 week ago via mobile

We got here on the 7th and ate still here till Sunday . When we got here at 10 pm there were sandwiches fruit and yoghurt in fridge and water which was a good start lovely room spilt on 2 floors with tv's in each room .hotel is massive and loads to do for kids entertainment on night is a...

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Helpful?
Thank Claire M
Be Live F, Guest Relations Manager at Be Live Family Costa los Gigantes, responded to this review

Dear guest, Thank you to take the time to write a review. We are very happy to hear that you have a wonderfull stay. Thank you for the compliment you made about the staff. We wish you a really nice holiday. And we would like to welcome you and you family back in hotel Costa Los Gigantes. Kind regard, Guest...

Ipswich, United Kingdom
Reviewed 1 week ago

The hotel was spot less could not fault it food not great especially for children not enough choice but over all experience was nice pools were great staff were friendly beds in the room were not great 2 singles put together

Review collected in partnership with Be Live Hotels
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Helpful?
Thank jadelaurend
Be Live F, Guest Relations Manager at Be Live Family Costa los Gigantes, responded to this review

Dear guest, Thank you to take the time to write a review. We are very happy yo hear that you had a wonderfull stay in the hotel. Thank you for the compliments about the staff. We would like to welcome you back in hotel Costa Los gigantes again. kinds regard, Guest relations.

Tenerife, Spain
Reviewed 1 week ago

Booked 2nights away as a little birthday treat for my 1yr old as we live in Tenerife, this hotel has everything you need! We had an amazing time, food nice and plenty of choice, drinks good beer sangria cocktails soft drinks kids slushes coffees etc always available, staff lovely don't think we passed anyone who didn't say hello or good...

Review collected in partnership with Be Live Hotels
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Helpful?
Thank Claire S
Be Live F, Guest Relations Manager at Be Live Family Costa los Gigantes, responded to this review

Dear guest, Thank you to take the time to write a review. We are very happy to hear that you and you family had a wonderfull stay. We are really gratefull to hear al the compliments about the hotel. We would like to welcome you and your family back. kind regard, Guest relations

Manchester, United Kingdom
Reviewed 1 week ago

worst hotel ever been to. Food terrible raw ,cold cover in flys constantly birds and cats eating from the restaurant food. Hotel so unclean. Staff rude unhelpful. Please avoid this shud b a 2star hotel

Review collected in partnership with Be Live Hotels
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Helpful?
1Thank lucyk84
Be Live F, Director de Relaciones con Clientes at Be Live Family Costa los Gigantes, responded to this review

Dear guest, Thank you to take the time to write a review. We are very sorry to hear that you and your family had this experience. We will make a note of it and talk about it with the staff. About the flys the season of the flys is and they are everywhere. We understand that it was realy bad....

Norwich, United Kingdom
Reviewed 1 week ago via mobile

Lovely holiday start of May 2017. The weather was hot and dry, the food was excellent with three buffet restaurants so plenty of choice. Staff helpful and courteous.The children enjoyed the pool areas with lifeguards. This all inclusive resort is great for families with free ice cream and slushy drinks, usual Spanish beer, wines and spirits most of which where...

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Helpful?
Thank D R C
Be Live F, Director de Relaciones con Clientes at Be Live Family Costa los Gigantes, responded to this review

Dear guest, Thank you to take the time to write us a review. We are very happy to hear that you had a wonderful stay with us. The hotel would be very happy to welcome you and your family back in the hotel. Kind regard, Guest relations

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Breakfast included
  • Free Internet
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
Official Description (provided by the hotel)
Be Live Family Costa Los Gigantes has been designed down to the smallest detail for familes and couples wishing to spend their holidays in an incomparable location, enjoying our excellent facilities to the full. Superbly located in Tenerife South, it enjoys spectacular views over to the island of La Gomera and the Lod Gigantes cliff. 500 Meters away from Plaua La Arena beach. This hotel has the ISO 14001 Certification, as a result of its effective environmental management system. ... more   less 

Additional Information about Be Live Family Costa los Gigantes

Address: Juan Manuel Capdevielle 8 | Playa de la Arena, 38683 Puerto de Santiago, Tenerife, Spain (Formerly Luabay Costa Los Gigantes)
Region: Spain > Canary Islands > Tenerife > Puerto de Santiago
Price Range: ₹ 9,507 - ₹ 22,716 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Be Live Family Costa los Gigantes 4*
Number of rooms: 518
Reservation Options:
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Also Known As:
Luabay Costa Los Gigantes Hotel Puerto De Santiago
Costa Los Gigantes Hotel
Be Live Family Costa Los Gigantes Tenerife/Puerto De Santiago
Hotel Style:
#1 Family Hotel in Puerto de Santiago
#1 On the Beach Hotel in Puerto de Santiago
#2 Luxury Hotel in Puerto de Santiago
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Questions & Answers

Here's what travellers have asked, with answers from Be Live Family Costa los Gigantes staff and other travellers.
428 questions
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Questions? Get answers from Be Live Family Costa los Gigantes staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Family room”
liniciukas, 24 May 2017 | Read review
“Put double beds in there they are needed ”
jadelaurend, 19 May 2017 | Read review
“Ask for an extra pillow & rooms beginning with 1 are all pool level. Also bring a bath mat, there aren't any and my daughter slipped in the bath even though I was holding her”
580claires, 18 May 2017 | Read review
“Take your own cleaning products and ant spray rooms never cleaned covered in ants and flys constantly ”
lucyk84, 18 May 2017 | Read review
“good rooms and we upgraded which gave us rooms together and in good location.”
Badgerbert, 17 May 2017 | Read review
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