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Sirenis Hotel Club Aura

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1,301 Reviews from our TripAdvisor Community

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Showing 1,241: English reviews
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Reviewed 3 weeks ago via mobile

Me, my partner and 2 children visited in october 2016, all the staff and reps were fab we have a fantastic time and the beach is a 5 min walk and is beautiful. We got a water taxi a number of times and the kids loved the adventure! The kids loved the kids clubs they had on my eldest was...

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Helpful?
2Thank Laurenab1990
SirenisAura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thanks for taking part of your day sharing your overall satisfaction on your stay at our hotel last month of October. There is always so much to do when holidaying at our resort, whether it's tasting food, enjoying the comfort of your room, having a good time at the Sirenis Aquagames water park or hanging out with the...

Merthyr Tydfil, United Kingdom
Reviewed 12 January 2017 via mobile

Ok but not the best holiday ever. 3 star at best. Food great, pool area overcrowded with a struggle to get sun beds. Water park looks good but overcrowded with potential for injury - particularly the space bowl slide. I wouldn't go again

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Helpful?
1Thank Richard M
SirenisAura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, We regret the less than perfect experience at our Sirenis Hotel Club Aura. Our aim every day is to keep on improving the service we provide to our customers and hope to be able to restore your confidence in our brand in the near future. Kindest regards, Sirenis Hotels & Resorts

Reviewed 8 January 2017

Make no mistake - We are your average 2 Child family with two girls Aged 4 and 8. This holiday will be perfect if you have a family like mine.. I am not one to write large reviews but I need to shower this hotel with all the praise it deserves. Hotel itself - Big enough to feel like you...

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Helpful?
11Thank Adam R
SirenisAura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thanks you for your feedback. It is our goal as a Sirenis hotel to make our guests experience as relaxing and inviting as possible and we are pleased to know that we were able to deliver. Your wish to return is our main goal. Please do not hesitate to contact us at infoeurope@sirenishotels.com if you require any special...

Cambridge, United Kingdom
Reviewed 14 November 2016 via mobile

This is our third time spent at the club aura. It did not disappoint as the first holiday with our new baby. We upgraded to the new block which is worth it. The rooms are big and bright and modern. There is a huge rainfall shower and a separate whirlpool bath which we used every night and my daughter loved....

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Helpful?
4Thank Gemma D
SirenisAura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thank you very much for taking the time to share such a positive review on TripAdvisor. Moreover thank you for your constructive remarks. We’d like to take the opportunity to inform that there is already an indoor heated pool at the hotel. We highly value your time and will try hard to live up to your high praise;...

Reviewed 9 November 2016 via mobile

I was a little sceptical after reading some reviews on here, however there was no need to have any concerns..... Great hotel....clean, well laid out, fantastic staff, good sized practical rooms and in a fantastic area. We loved it and had a fabulous relaxing week. I travelled as a single parent with my 16 year old son and my 12...

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Helpful?
Thank ejshep
SirenisAura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, We are delighted to read that you had a fantastic time at Sirenis Hotel Club Aura and would like to thank you for taking the time to share your feedback on your overall holiday experience; our guests’ comments are essential to us as they represent a very important tool of measuring our performance. It will be a real...

Reviewed 6 November 2016

We arrived at 11 pm and following a speedy check in which included being given a bag with a sandwich /roll, fruit and bottle of water, we were shown to our apartment. The food provided in the bag was a nice gesture as there was no food available at this late hour, however we were still in time to make...

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Helpful?
Thank Julie K
SirenisAura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thanks for choosing the Sirenis Hotel Club Aura to spend your holidays on Ibiza and for taking the time to share your experience with other travelers on TripAdvisor. We are glad to read your general satisfaction with the hotel facilities and services and will definitely congratulate our staff on your behalf. We hope to have the chance to...

Reviewed 4 November 2016 via mobile

Came here with my 7yr old on the 19th to the 29th of October, had a fantastic time. Kids clubs was brilliant, she loved the parties put on every other night especially the chocolate one!!!!!! Good choice of food every day and drinks, hotel has its own waterpark which we used every day, are room was fine stay in 8113...

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Helpful?
1Thank Christian B
SirenisAura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thanks you for your positive feedback regarding your most recent stay at Sirenis Hotel Club Aura. It is our goal as a Sirenis hotel to make our guests experience as relaxing and inviting as possible and we are pleased to know that we were able to deliver. We look forward to your soon return. Friendly regards, Sirenis Hotels...

Spalding, United Kingdom
Reviewed 2 November 2016 via mobile

Back after ten days at sirenis Hotel Club Aura. 19th October 16- 29th October 16. I shall start with the negatives. After getting a 7.40am flight, so being up since 1.30am with a 5 and 2 year old, we arrived at the hotel at midday but were told our room would not be available until 2pm. Not the best of...

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Helpful?
1Thank ClaireLouiseTravis
SirenisAura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thank you very much for taking the time to share such a complete review on TripAdvisor. We have read with interest the many details on your recent stay at the Sirenis Hotel Club Aura and are happy to see that you had an overall nice stay with your family. Please be assured that your comments have been shared...

Loughborough, United Kingdom
Reviewed 31 October 2016

We had an 'apartment' which was ideal with a teenage daughter and this gave us a surprised but welcomed 'roof terrace'. The views were outstanding and the service was also excellent. Good variety of food at the 'all inclusive' restaurant and the bar was also excellent. I am convinced that unlike so many other 'all inclusive' hotels, the alcoholic drinks...

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Helpful?
Thank andygdyson
SirenisAura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, Thank you very much for taking the time to share your satisfaction on your most recent stay at Sirenis Hotel Club Aura. We are happy to see that you had an enjoyable stay with your family. We highly value your time, will try hard to live up to your high praise and would be delighted to welcome you...

Reviewed 31 October 2016 via mobile

On arrival the two rooms we where allocated where not up to the job, there was in the rooms hair dryer hanging of the wall it would have been easy for my grandchildren could of got hurt could not open the wardrobe doors and a door was falling off a unit. We reported all this to staff and they tried...

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Helpful?
1Thank 2,43,73,178
SirenisAura, Director de Relaciones Públicas at Sirenis Hotel Club Aura, responded to this review

Dear Guest, There is nothing we love more than reading that our guests have spent a great holiday among us. We are very sorry for the faults in your room and are really happy to know you’re your first impression changed after the room was reallocated to your comfort. Do not hesitate to contact us at infoeurope@sirenishotels.com; we will be...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
The Sirenis Hotel Club Aura is in a superb location on the seafront, just 150 metres from the Port des Torrent beach. The hotel is within easy reach of nearby San Jose and 20 km from Ibiza town. It opened its doors in the summer of 1999. The complex has been designed in the style of a small village, with groups of low-rise buildings situated amongst extensive gardens. As a result, there's a warm, Mediterranean feel to the hotel. The quality of services and facilities has been awarded year after year with the Environmental Management System Certification UNE - EN ISO 14001:2004 The hotel is oriented for British guests and is the ideal spot to enjoy an unforgettable family holiday, with the convenience of the All Inclusive board. If you are looking for somewhere to escape the stress and bustle of your daily life, and want to relax but also have fun, you will find all you need here - a large pool on three levels, separate children's pool, sun terrace, sauna, whirlpool, an indoor heated pool and a 4.500 M2 water park. The buffet restaurant offers a varied cuisine, where you will find the best local and international dishes, with many prepared on the spot. If you want to try something different, the Teppanyakiclub thematic restaurant offers a delicious Asian experience. The Sirenis Hotel Club Aura is available in the UK through Thomson as a Thomson Family hotel. ... more   less 

Additional Information about Sirenis Hotel Club Aura

Address: Calle des Calo, s/n | Port des Torrent, 07829, Sant Josep de Sa Talaia, Ibiza, Spain
Region: Spain > Balearic Islands > Ibiza > Sant Josep de Sa Talaia
Price Range: ₹ 8,022 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sirenis Hotel Club Aura 4*
Number of rooms: 204
Also Known As:
Sirenis Hotel Aura
Sirenis Hotel Club Aura Ibiza, Spain
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Questions & Answers

Here's what travellers have asked, with answers from Sirenis Hotel Club Aura staff and other travellers.
384 questions
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Sheffield, United Kingdom

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Questions? Get answers from Sirenis Hotel Club Aura staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“go for a top floor with a sea view”
 of 5 bubbles andygdyson, 31 Oct 2016 | Read review
“Make sure you book the new block it is outstanding.”
 of 5 bubbles clairedW2137YF, 29 Oct 2016 | Read review
“quiet room away from pool area”
 of 5 bubbles Skyeemily6, 26 Oct 2016 | Read review
“Choose a room in the new block”
 of 5 bubbles dancN2896AP, 26 Oct 2016 | Read review
“Pay extra for one of the newer rooms”
 of 5 bubbles Mrs_A_1986, 21 Oct 2016 | Read review
5 of 5