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Hotel Alone

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256 Reviews from our TripAdvisor Community

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Showing 32: English reviews
Bedford, United Kingdom
Reviewed 22 June 2016

The hotel itself was immaculate and beautifully clean. However, with the exception of the reception staff, they were all extremely rude. During our week away we were not once acknowledged by the restaurant staff, the bar staff barely spoke English, the pool maintenance men were beyond rude and the maid was sweeping around my feet when I was trying to...

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Helpful?
Thank Karen B
MEDSUR, COMMUNITY MANAGER at Hotel Alone, responded to this review

Dear client. Thank you for write this opinion about our hotel. We are very sad to know that you didn’t feel comfortable in our hotel. All of our clients are important for us, no matter where they came from. All of our staff is at our client’s disposal in every moment. We hope to see you back in one of...

Manchester, England, United Kingdom
Reviewed 13 June 2016 via mobile

Just spent a long weekend with friends & what a lovely hotel. The rooms are very clean & beds are so comfy. Pool area nice and bar area is lovely. Hotel is situated quite a long way from the main town which we prefered.

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1Thank Joanne M
MEDSUR, COMMUNITY MANAGER at Hotel Alone, responded to this review

Dear Joanne. Thank you for write this opinion about Hotel Alone. We are very happy to know that you have enjoyed your staying with your friends. The Hotel it’s located at “La Cala de Finestrat”, a small quiet beach about 2Km far from the main town. That is a good thing if you want to enjoy Benidorm without the inconvenients...

Alicante, Spain
Reviewed 11 March 2016

Not for those wanting the the Brits abroad experience. Friendly and attentive staff. Clean and comfortable room. Typical Spanish breakfast which was plentiful and fresh. Number 2 bus stopped outside hotel for those wanting to go into benidorm town. Only 1euro 50cent per person. We would definitely stay here again.

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1Thank martyn p
MEDSUR, COMMUNITY MANAGER at Hotel Alone, responded to this review

Dear Martyn. Thank you for your words about Hotel Alone. We are very happy to know that you have enjoyed your staying with us. We hope to see you back soon. Regards. CM Medsur-hoteles.

Leicester, United Kingdom
Reviewed 7 November 2015

Nice spanish hotel so a little out of the comfort zone at meal times. This hotel as a Nice pool with a slide and Jacuzzi but could do with the pool being heated. Rooms a little out dated. Staff limited English and hotel quiet a distance from benidorm.

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Helpful?
Thank rachel t
MEDSUR, COMMUNITY MANAGER at Hotel Alone, responded to this review

Dear guest. Thank you for your opinion about Hotel Alone. We think that our hotel it’s a good option if you want to enjoy Benidorm but staying in a quiet place without the inconvenient of the center of town. We are doing some works on our hotel so we are happy to say that our rooms will be updated soon....

Preston, United Kingdom
Reviewed 23 August 2015

Not sure why there is an English flag on the front of hotel, nobody speaks english, staff just don't understand anything, 30 minutes from Benidorm by bus, 12 euros return for family off 4, food very low standard, we was full board but only had 5 meals out of possible 42, we was promised breakfast before coach pich up on...

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1Thank Berrys1966
MEDSUR, COMMUNITY MANAGER at Hotel Alone, responded to this review

Dear client. Thank you for your opinion about Hotel Alone. We are sorry if the hotel didn’t achieve your expectations. All of our clients are very important for us, no matter where they came from. We like to give our clients the best service with the best value for money. We hope to see you back again in our hotel....

Grimsby, United Kingdom
Reviewed 5 June 2015 via mobile

Although this hotel was clean, I have never felt so miserable in what is supposed to be a holiday hotel. All the staff except Nillson in the restaurant and the girl who served in the pool bar during the day could do with some serious customer service training......and a smile would not go a miss.....half the time it was too...

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Helpful?
Thank JTear3840
MEDSUR, COMMUNITY MANAGER at Hotel Alone, responded to this review

Dear client. Thank you for your opinion about our hotel We think that our clients opinions are the best way to know what we are doing well and what we could do better. We are very sad to know that your staying didn’t satisfied your expectations about our hotel. We make our best every day to give the best service...

Sheffield, United Kingdom
Reviewed 19 April 2015

we as a family with a 6 year old, stay at the Alone every year, and after reading some bad reviews cannot believe them, it is a great hotel with friendly staff, the food is great, so is the food/rooms and entertainment... we are English and love the hotel. we definately have never had any issues with the Spanish guests,...

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2Thank Craig W
MEDSUR, COMMUNITY MANAGER at Hotel Alone, responded to this review

Dear Mr.Craig W. Thank you for your words about Hotel Alone. We feel very happy to know that you are going to stay again with us this year. Once again, thank you on behalf of all the staff. CM Medsur-hoteles.

Reviewed 13 February 2015

Stayed here now 5 times. Excellent location in la cala. Lovely hotel and staff are amazing, especially Nicola. They are all so helpful and friendly. On the first night our room was directly in front of the lift which sometimes can be noisy however we spoke to Nicola and she moved us to a quieter room. Every booking after that...

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1Thank Shelley T
MEDSUR, COMMUNITY MANAGER at Hotel Alone, responded to this review

Dear client. We like to thank you on behalf of all of the staff for writing this review about our Hotel. We put all of our efforts on giving our clients the best service with the best value for money. We hope to see you back soon in our hotel. Regards. CM Medsur-hoteles.

Market Drayton, United Kingdom
Reviewed 5 December 2014

I booked the hotel mainly because it advertised a gluten free diet and reviews mentioned it was quiet and clean. It certainly ticked all these boxes being in a quiet street in Cala Finestrat. Firstly take care if using satnav as it sends you to the wrong part of Avda Marina Baixa - the Hotel is on the south side...

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Helpful?
Thank nudrover
MEDSUR, COMMUNITY MANAGER at Hotel Alone, responded to this review

Dear Guest. Thank you for your words about hotel Alone. We are very happy to know that you have enjoyed your staying with us. We feel sorry to know that you can’t enjoy the evening entertainment because it was in Spanish. The 90% of our clients in this season are mainly Spanish. We are going to take a note about...

Mullingar, Ireland
Reviewed 29 October 2014

We (2 seniors and family 2 adults and 2 small kids) have spend ten days in Hotel Alone in Oct 2014. It is Perfect hotel for quiet family holidays. Hotel is located in quiet, clean Finestrat area, You can get a local bus for 1.5 euro/adult to city centre. Mercadona shopping centre is about 7min walk. Cala Finestrat beach can...

Review collected in partnership with Alpharooms
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Thank jurakute
MEDSUR, COMMUNITY MANAGER at Hotel Alone, responded to this review

Dear Guest. Thank you for your words about Hotel Alone. We are very happy to know that you have enjoyed your holiday with us. We work very hard to give to our clients the best quality standard and the best value for money. Our clients happiness it’s the best price we could expect. We hope to see you back soon...

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Amenities

Highlights
  • Restaurant
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Room Service
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Laundry Service

Additional Information about Hotel Alone

Address: Avenida Marina Baixa 23, 03502 Finestrat, Spain
Region: Spain > Valencian Country > Province of Alicante > Costa Blanca > Finestrat
Price Range: ₹ 3,983 - ₹ 11,564 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Alone 3*
Number of rooms: 112
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Also Known As:
Hotel Alone Finestrat, Costa Blanca, Spain
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Alone staff and other travellers.
24 questions
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Questions? Get answers from Hotel Alone staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on 7th Floor at the end of a corridor so well away from the lifts.”
annem0nk, 11 Oct 2016 | Read review
“all rooms are very good...”
craigw119, 19 Apr 2015 | Read review
“we were on the 5th floor and had good views from our room.”
christinet119, 23 Oct 2013 | Read review
“Just ask staff will accommodate if possible”
473alexp, 30 Jul 2013 | Read review
“Stay in another hotel”
debz135, 7 Jun 2012 | Read review
5 of 5