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Club Marvy

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#2 of 11 Hotels in Ozdere
Certificate of Excellence
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Club Marvy
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1,728 Reviews from our TripAdvisor Community

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Showing 648: English reviews
Carnoustie, United Kingdom
Reviewed 17 October 2016

I would like to give a special thanks to not only Paloma Club Sultan but specifically Emel at Guest Relations), the Restaurant Manager Hakan and the Hotel Manager Umut for ensuring our family holiday was a lovely one and of course Bahadir at the beach bar!! 😊😊 After the initial hiccups they definitely surpassed my expectations and delivered way more...

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Helpful?
Thank jamiebrown1985
EmelTurkmen, Manager at Club Marvy, responded to this review

Dear jamiebrown1985, It was a pleasure to be able to welcome you back to our Hotel and back to the Paloma Family of Hotels. We are so very happy to see that you were hapy here as you have been before and that you have so many positive comments to make on your time here with us. We will be...

Reviewed 14 October 2016 via mobile

We are currently half way through our 2 week stay here. Two adults and 2 children (4 &10), so far very impressed with everything the hotel had to offer! ( we are in a superior family room). There are Many places to eat and drink (all very good), All the staff are very friendly and work so hard all day...

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2Thank Sjheale
EmelTurkmen, Manager at Club Marvy, responded to this review

Dear Sjheale, Thank you for taking the time to write this detailed review about our Hotel. We are pleased to hear that you had an enjoyable stay here with us. You have described our hotel in a lot of detail! It gives everyone a good overview of what to expect when they come here. We hope that we could welcome...

South Molton, United Kingdom
Reviewed 13 October 2016

We have just arrived back from a week at this hotel and in the main it was lovely. Check in was quick and efficient and a buggy took us to our room which was very clean and recently decorated, it had a tiny balcony but lets face it, how long do you spend in a room?, the mini fridge was...

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Helpful?
1Thank Debbie M
EmelTurkmen, Manager at Club Marvy, responded to this review

Dear Debbie M, We appreciate your valuable feedback which brings alternative perspective each feedback is an opportunity to improve our service quality. We sincerely apologize that your holiday in our resort did not met your expectations of services on some aspects and will share your feedback as we do with all feedback, with our department managers. Kind Regards, Emel TÜRKMEN...

Reviewed 9 October 2016 via mobile

So the frustrating thing about this hotel is that the big things, pools, beaches, food, spa are pretty good but the unhelpful staff make it just exhausting to find out any information or book anything, to the extent that reception staff will just lie to you! Resort - the resort is big, but really nice to walk around although not...

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Helpful?
Thank Rebecca H
EmelTurkmen, Manager at Club Marvy, responded to this review

Dear Rebecca H, Thank you very much for taking the time to write this review about our hotel. It gives us the opportunity to increase our hotel’s quality in order to offer you a better service. We were sorry to hear that you were so dissapointed with your stay with us. As you may have read, we have many positive...

Leeds, United Kingdom
Reviewed 8 October 2016

Myself and my wife don't generally go on package holidays and generally tend to travel independently, however as we just wanted a week to do nothing a package holiday seemed the best and most cost effective way to go. Stayed at the Paloma Club Sultan for a week in late September 2016, so just outside of the main season. We...

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1Thank Lee R
EmelTurkmen, Manager at Club Marvy, responded to this review

Dear Lee R, Thank you for sharing your comments on your holiday here at Paloma Club Sultan. We are so happy to hear that your were satisfied with your stay here and that you found the room so comfortable. We would of course be delighted to be able to welcome you back again. Best Regards, Emel TURKMEN Rooms Division Manager

Reviewed 8 October 2016 via mobile

So firstly I'll start by saying we're a very laid back family of 3(2 adults and 13 yr old) My husband and I are both self employed and know how to be polite and courteous customers but also how to treat our customers.  We have been to this resort twice before and never had ANY negatives, we loved it here...

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Helpful?
Thank Rachael B
EmelTurkmen, Manager at Club Marvy, responded to this review

Dear Rachel B, Thank you for taking the time here at the Paloma Club Sultan to share your opinions. We regret to see that you were not fully satifsied with your stay here and that your expecations were not met, however we appreciate your comments so that we may understand what it is that our guests expect from our Hotel...

Reviewed 7 October 2016

We have just spent a week at this resort and it surpassed our expectations. On arrival we were upgraded to a superior room which was a lovely surprise, the room was fantastic, plenty of room, good sized bathroom, great view, fridge full of drinks, fruit and a bottle of wine. The resort was better than expected after reading recent reviews...

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Thank Denise P
EmelTurkmen, Manager at Club Marvy, responded to this review

Dear Denise P, We appreciate you taking the time to share your positive feedback, it is allways good for us to hear how our guests experiences were in our Hotel and your comments not only give us some great compliments to ensure that we continue to provide our high standards, but they also give future holidaymakers the chance to get...

Stratford-upon-Avon, United Kingdom
Reviewed 4 October 2016 via mobile

I've just come back from a weeks holiday at this resort with my family which included one baby and one toddler. We had a great time. Although it is primarily a French and German resort we managed to get by quite adequately. There are a lot of steps here which might make it quite difficult if a bit infirm. There...

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Helpful?
Thank Sue S
EmelTurkmen, Manager at Club Marvy, responded to this review

Dear Sue S, We appreciate you taking the time to share your positive feedback, it is allways good for us to hear how our guests experiences were in our Hotel and your comments not only give us some great compliments to ensure that we continue to provide our high standards, but they also give future holidaymakers the chance to get...

Bury St Edmunds, United Kingdom
Reviewed 3 October 2016

Visited at the end of September, 4 adults and 2 babies. I'll try to keep this brief running through the good points and bad points. Good points The temperature - between 28-36 during the day, and between 15-20 at night. Pretty much perfect especially for the youngsters. The area was stunning too. The pools and waterpark - modern, well maintained,...

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Helpful?
Thank Patrick D
EmelTurkmen, Manager at Club Marvy, responded to this review

Dear Patrick D, Thanks so much for taking the time to share your holiday experience with us. You have shared many positive comments about our Hotel and although we regret to see that we could not impress you 100% we thank you for you remarks and have taken them on board. It would be lovely to be able to welcome...

turkey
Reviewed 2 October 2016

This was our 2nd visit to this complex we don't as a rule return to anywhere just in case it's not as good as we remember this hotel is the exception.one issue we did have was our 1st room was over the lobby bar (outside with music and guest noise till early hours)is located near some blocks some people this...

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Helpful?
Thank briroo
EmelTurkmen, Manager at Club Marvy, responded to this review

Dear Briroo, We appreciate you taking the time to share your positive feedback, it is allways good for us to hear how our guests experiences were in our Hotel and your comments not only give us some great compliments to ensure that we continue to provide our high standards, but they also give future holidaymakers the chance to get an...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Beachfront
  • Room Service
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Club Marvy

Address: Goztepe Mevki, Ozdere 35495, Turkey (Formerly Paloma Club Sultan Ozdere)
Region: Turkey > Turkish Aegean Coast > Izmir Province > Ozdere
Price Range: ₹ 8,536 - ₹ 14,920 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Club Marvy 5*
Number of rooms: 349
Reservation Options:
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Also Known As:
Paloma Club Sultan Ozdere Hotel Ozdere
Paloma Hotel Sultan Ozdere
Club Marvy Ozdere, Izmir Province
Hotel Style:
#2 Luxury Hotel in Ozdere
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Questions & Answers

Here's what travellers have asked, with answers from Club Marvy staff and other travellers.
200 questions
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Questions? Get answers from Club Marvy staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The rooms pictured are the Superior rooms on the outskirts. Other rooms are nothing like this!!!”
 of 5 bubbles andyb327, 7 Nov 2016 | Read review
“The site is massive so if you want to be close to the children's pool, ask, or you will get lots of exercise!”
 of 5 bubbles tazzat7, 19 Oct 2016 | Read review
“The rooms out towards the edges of the resort seem to be bigger and quitter, with much better views. I think that these are family rooms.”
 of 5 bubbles 978leer, 8 Oct 2016 | Read review
“If your given a room near the lobby bar expect music and guest noise till early hours”
 of 5 bubbles briroo, 2 Oct 2016 | Read review
“Book a double room rather than a twin room, apparently they were much bigger!”
 of 5 bubbles 19Lauren93, 30 Sep 2016 | Read review
5 of 5