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BEST WESTERN Cartland Bridge Hotel

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251 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Cartland Bridge Hotel
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Showing 247: English reviews
Lanark, United Kingdom
Reviewed 14 July 2015

Both me and my wife thought after a few years to give this a try again and was totally disappointed. We ordered lunch, soup was a kids ladle full though tasty enough, pate was like a dried piece of spam not even spreadable in fact totally disgusting, garlic mushrooms were small the cheap of the cheap and rubbery and the...

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Helpful?
Thank rabmurray772
TeamCartland, General Manager at BEST WESTERN Cartland Bridge Hotel, responded to this review

Thank you for your review, myself and my team are naturally disappointed that you did not enjoy your experience at the BEST WESTERN Cartland Bridge Hotel. We have taken all your comments on board and in order to ensure that this does not happen again we are in the process of changing supplier to provide quality ingredients. I would like...

Lincoln, United Kingdom
Reviewed 12 July 2015

I have stayed here many times since 2011 and this hotel never disappoints! From reception to cleaning staff everyone provides an excellent level of service with a smile. I will return ! Keep up the good work!

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Helpful?
Thank paul_rjames
TeamCartland, General Manager at BEST WESTERN Cartland Bridge Hotel, responded to this review

On behalf of me and my team at the BEST WESTERN Cartland Bridge hotel, I would like to thank you for your excellent review. We hope to see you return in the near future.

Perth, United Kingdom
Reviewed 22 June 2015

Perfect wedding venue for my daughter's wedding - we made use for ceremony, reception and accommodation. Beautiful grounds ideal for photos, and can't praise helpful staff enough. Would recommend to anyone

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Helpful?
Thank Peter H
TeamCartland, General Manager at BEST WESTERN Cartland Bridge Hotel, responded to this review

Thank you very much for your kind response, we greatly appreciate your feedback. The maintenance team take great pride in their work and ensure that the grounds are maintained to a very high standard. We hope to see you return in the near future.

South Lanarkshire, United Kingdom
Reviewed 20 June 2015

Order for food was taken but not for drinks. Steaks were ordered to be rare, they came well done, no one came to ask if the meal was ok and no drinks throughout, a begrudging refund was given for the steak element of one of the meals, we were told it was not there fault, they were dealing with a...

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Thank Jacquie P
Reviewed 19 June 2015 via mobile

Just stayed over for a friend's weddin, staff were exemplary, couldn't do enough, the same ones who served at the bar at the wedding supplied breakfast the next day, still smiling,great surroundings as well

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2Thank Qwerty345
TeamCartland, General Manager at BEST WESTERN Cartland Bridge Hotel, responded to this review

Thank you very much for your positive response, I have passed on your comments to all staff. The whole team are delighted that you enjoyed your stay with us. We hope that you will return in the near future to the BEST WESTERN Cartland Bridge Hotel.

Montrose, United Kingdom
Reviewed 16 June 2015

Just back from a wedding in this lovely, friendly place. We basically took over the hotel, including the gatehouse which can accommodate - it turns out - loads of folk and is great for observing the tradition of the happy couple avoiding clapping eyes on each other until the stroll up the red carpet. Beautifully located, with towering trees all...

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Helpful?
Thank Sally W
TeamCartland, General Manager at BEST WESTERN Cartland Bridge Hotel, responded to this review

On behalf of myself and the whole team at BEST WESTERN Cartland Bridge Hotel, I would like to thank you for your positive response. We greatly appreciate your comments and are delighted you enjoyed your stay. We hope that you will return in the near future.

Inverness
Reviewed 11 June 2015

We wanted to stay overnight on a visit to New Lanark .This place came in well below other neighbouring hotels on comparison sites so our expectations were not high but from the moment we turned into the drive we were impressed . Fantastic building / Magnificent setting / Well maintained/ Spotless / Friendly and happy staff (if they are happy...

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Helpful?
2Thank Bowserd
TeamCartland, General Manager at BEST WESTERN Cartland Bridge Hotel, responded to this review

Thank you very much for your comments and we appreciate your feedback. We have taken your comments on board and are currently in the process of making changes to our bar menu. We hope to see you again soon at the BEST WESTERN Cartland Bridge Hotel.

Reviewed 8 June 2015

We have just returned from this hotel my son having had his wedding ceremony and celebration here on 30th May, all the staff without exception were polite and very efficient the Hotel building it self is very attractive and set in lovely woodland grounds. There is a lot of dark wood and very "Monarch of the Glen" but still retaining...

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Thank Caroline L
Carluke, United Kingdom
Reviewed 26 May 2015

I held my wedding at The Cartland Bridge Hotel on the 23rd May 2015, and I have just returned home after having the best weekend of my life, which the staff and venue have in no doubt in my mind made it all the better. Alan, Kim, Scott, Rebecca and Mhari made my new wife and I feel 100% at...

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Thank ddunsmore1975
Lanark, United Kingdom
Reviewed 24 May 2015

I have just returned home after spending the weekend at Cartland Bridge, where we celebrated my sister's wedding. I cannot praise this venue enough. From the moment we all arrived on Friday Alan, Kim and the rest of the team made us feel like nothing we needed was too much trouble. They all went over and above what you could...

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2Thank Angemcd40
TeamCartland, General Manager at BEST WESTERN Cartland Bridge Hotel, responded to this review

On behalf of myself and all the staff at the BEST WESTERN Cartland Bridge Hotel we would like to thank you for your kind comments and hope to welcome you back in the near future.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Room Service
Official Description (provided by the hotel)
A stone's throw away from the Royal Burgh of Lanark, located in the Clyde Valley stands Best Western Cartland Bridge Hotel. Completed in the late 1800's the hotel is the finest example of Sir John James Burnett's Baronial style of Scottish architecture and is a Grade A listed building. An hour's drive from Glasgow or Edinburgh, set in 19 acres of woodland, this 3 star hotel is virtually unchanged from its days as a splendid family mansion. Now the hotel serves as an excellent venue for business meetings, conferences, weddings and social events, each catered within a varied range of suites. Facilities accommodate gatherings for two or 250 guests, with ample free parking. Nearby attractions:-Falls of Clyde, Royal Burgh of Lanark, Roslyn Chapel (noted in the 'Da Vinci Code'), Lanark Loch, Clyde Valley Tourist Route, Tinto Hill, The Glenmuir Outlet. BEST WESTERN Cartland Bridge - Large enough to cope - Small enough to care. ... more   less 

Additional Information about BEST WESTERN Cartland Bridge Hotel

Address: Glasgow Road, Lanark ML11 9UE, Scotland
Region: United Kingdom > Scotland > South Lanarkshire > Lanark
Price Range: ₹ 6,351 - ₹ 9,690 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — BEST WESTERN Cartland Bridge Hotel 3*
Number of rooms: 18
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Also Known As:
Best Western Lanark
Cartland Bridge Country Hotel
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Cartland Bridge Hotel staff and other travellers.
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9 months ago
london
8 months ago

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Questions? Get answers from BEST WESTERN Cartland Bridge Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms at rear of hotel are quieter.”
 of 5 bubbles gilreid1957, 20 Mar 2017 | Read review
“There is no lift so suggest guests with mobility problems ask for a room not too high up!”
 of 5 bubbles jelleway, 6 Mar 2017 | Read review
“All rooms would be up to a good standard”
 of 5 bubbles Y7776YPwilliamh, 6 Nov 2016 | Read review
“all much the same the hotel is away from the road a short distance so no noise”
 of 5 bubbles lindafK9852FM, 10 Aug 2016 | Read review
“Our corner room allowed a beautiful breeze to blow through.”
 of 5 bubbles dlschurman, 15 Jul 2016 | Read review
5 of 5