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Best Western Plus Chateau Inn Sylvan Lake

Expedia.comUS$ 129*
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Certificate of Excellence
GreenLeadersSilver level
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$ 129*
US$ 129*
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Best Western Plus Chateau Inn Sylvan Lake
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149 Reviews from our TripAdvisor Community

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Showing 149: English reviews
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Edmonton, Canada
Reviewed 1 week ago

I enjoyed my stay at Best Western Plus. This is a new Best Western across the street from the lake. The hotel is in front of a condo complex so you cannot see the water, but the location is excellent. A very new, nice and clean hotel. I will be back !

Review collected in partnership with Best Western
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Helpful?
Thank Z1957LPsandrag
Sue F, General Manager at Best Western Plus Chateau Inn Sylvan Lake, responded to this review

Thank you for your review. So glad you enjoyed your stay and will be returning. Yes the building across the street some of our view but we do have some rooms with a lake view. Our location across the street from the beach makes it a nice place to come, stay and enjoy what the lake has to offer. Look...

CALGARY
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago via mobile

My dad and I stayed here overnight while we were in town doing some work and it was a great experience. Super friendly staff made us feel right at home as soon as we checked in. Rooms were extremely clean and comfortable and I went to relax in the hot tub and had the place to myself, it was great....

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Helpful?
Thank THOMAS V
About Hotel's Favourite Review
Sue F, General Manager at Best Western Plus Chateau Inn Sylvan Lake, responded to this review

It was a pleasure meeting you at check in and so glad that met your needs as well as it is always very nice to hear that you found us very friendly. If your in the area again please stop and stay with us again.

Reviewed 3 weeks ago

Very friendly staff and very comfortable bed and room. Had a king size bed that was comfy and provided a great nights rest. I would recommend staying at this hotel though for the time of year, April, it was a little pricey.

Review collected in partnership with Best Western
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Helpful?
Thank 548clintonb
Sue F, General Manager at Best Western Plus Chateau Inn Sylvan Lake, responded to this review

Thank you for your review. So glad you enjoyed your stay and found the staff friendly. We try really hard to make sure everyone has a great stay. I hope that you stay with us again.

Sylvan Lake, Canada
Reviewed 4 weeks ago

Great Rooms, very clean, the breakfast was filling and the location was very centric. I enjoyed the coffee and the comfortable chairs and bed. The bathroom was also a good size and the property is very new.

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Helpful?
Thank joneshamilton1970
Sue F, General Manager at Best Western Plus Chateau Inn Sylvan Lake, responded to this review

Thank you for your review!!! We appreciate everyone we receive so we can monitor how we are doing at making everyone's stay enjoyable. We do have a great location and hope you come back this summer to enjoy the lake which is right across the street from us. Hope to see you soon!!

Edmonton, Canada
Reviewed 17 April 2017

This hotel is family friendly. They allow pets. Which is great if you are looking for a place to leave your dog while you are away for the day or space for your kids to run around. But if you are like I was and looking for a quiet place by a deserted beach in early spring for some R&R,...

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Helpful?
Thank bobbylane
Sue F, General Manager at Best Western Plus Chateau Inn Sylvan Lake, responded to this review

I am sorry that your stay at our hotel was not what you had expected or needed for a quiet get away. We do have a few weekends at this time of year that we are extremely busy with teams which in your case was one of them. I can assure you that we do try to keep the pets...

Calgary, Canada
Reviewed 27 March 2017

This is a very nice hotel that works well for a weekend in Sylvan Lake. We have stayed here for the past few years for an annual Baton Twirling competition that is held in Sylvan Lake. The hotel is well situated and very comfortable for these weekend stays. We will be back next year.

Review collected in partnership with Best Western
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Helpful?
Thank lattahouse
Sue F, General Manager at Best Western Plus Chateau Inn Sylvan Lake, responded to this review

Thank you for the review. We enjoyed your group are pleased your stay was good. We look forward to you booking with us every year and hope whenever your in town you stay with us again.

100 Mile House, Canada
Reviewed 10 March 2017

We have family in Sylvan lake, thats why we stay there. We have over all good experience with best western hotels. In the summertime it gets really pricey because of the tourists. Otherwise than that, the rooms are clean, free parking, and free breakfast which we enjoy very much. This time...the 3rd stay....it was a noisy. There was a hockey...

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Helpful?
Thank Ravenstone64
Sue F, General Manager at Best Western Plus Chateau Inn Sylvan Lake, responded to this review

Thank you for your review. It is a shame that you found your recent stay noisy. We do try hard to keep the noise level under control but as you saw many things factor into our ability to do so. So glad to hear that you will return, but please do ask if any event is going on at that...

Winnipeg, Canada
Reviewed 2 March 2017

I stay here a few times a year on business. I was just there again. The rooms are spacious, the beds are super comfortable. The room is clean. There is plenty of variety at breakfast, even though hotel breakfasts aren't really my preference. The staff here have always been very friendly and helpful. I had the opportunity to see a...

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Helpful?
Thank timwit61
Sue F, General Manager at Best Western Plus Chateau Inn Sylvan Lake, responded to this review

Thank you for your review. We appreciate your comments , and we are pleased that you noticed what we have to offer. We like to treat our guests like we would want to be treated and strive everyday from the feedback to achieve our goals. Please come and enjoy another with with us.

Canmore
Reviewed 14 February 2017

The bedrooms were large and very comfortable beds. The breakfast area was comfortable with the lounge attached and the front desk there for questions. Staff were very helpful and professional. The exercise room is very basic, no free weights and two of the three cardio equipment were out of order during my stay, but otherwise the pool and hot tub...

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Helpful?
Thank TaraLCanmore
Sue F, General Manager at Best Western Plus Chateau Inn Sylvan Lake, responded to this review

Thank you for your review. Your feedback is important to help us make improvements to everyone's stay. The exercise room is being repaired as we have been waiting for parts. Hope you visit with us again in the near future.

Sylvan Lake, Canada
Reviewed 21 January 2017

A thoroughly enjoyable experience. I coordinated a planning session there for work and it was perfect. The location was great, hotel room was lovely, food was great and our meeting space and set up worked really well. Participants were a diverse and high level group and the feedback I received was excellent. They loved the facility, their rooms, service and...

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Helpful?
Thank Gretel P
Sue F, General Manager at Best Western Plus Chateau Inn Sylvan Lake, responded to this review

Thank you Gretel for the lovely review. The staff and I are very pleased that we could meet all your expectations . Our goal is meet and exceed every guests expectations every visit every time from check in to check out. We hope you and your group come and stay with us in the future. We enjoyed your visit.

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Laundry Service

Additional Information about Best Western Plus Chateau Inn Sylvan Lake

Address: 5027 Lakeshore Dr, Sylvan Lake, Alberta T4S 1R3, Canada
Region: Canada > Alberta > Sylvan Lake
Price Range: ₹ 6,786 - ₹ 9,306 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Best Western Plus Chateau Inn Sylvan Lake 3*
Number of rooms: 72
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Also Known As:
Best Western Plus Chateau Inn Sylvan Lake Alberta
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Questions & Answers

Here's what travellers have asked, with answers from Best Western Plus Chateau Inn Sylvan Lake staff and other travellers.
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Questions? Get answers from Best Western Plus Chateau Inn Sylvan Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Clean and peaceful”
joneshamilton1970, 26 Apr 2017 | Read review
“The king rooms have a jetted tub.”
bobbylane, 16 Apr 2017 | Read review
“Stayed on the fourth floor and it was SO quiet. Fantastic sleep for a hotel.”
TaraLCanmore, 14 Feb 2017 | Read review
“Lakeside views are the best.”
263gretelp, 21 Jan 2017 | Read review
“I have found that all the rooms I have stayed in are equally quiet.”
631gbs, 17 Aug 2016 | Read review
5 of 5
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US$ 129* /night
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Prices are for 1 room, 2 adults
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