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Comfort Inn & Suites Sylvan Lake

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Comfort Inn & Suites Sylvan Lake
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49 Reviews from our TripAdvisor Community

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Showing 49: English reviews
Vancouver, Canada
Reviewed 29 October 2016

One of the nicest Comfort Inn hotels I've stayed in. Clean, spacious rooms with comfortable beds. The hotel is well located and has free parking. An excellent breakfast is provided as well as a good pool/workout room. The hotel room was also a reasonable price. I highly recommend it.

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Helpful?
Thank Ross L
ComfortInnSylvan, Director of Sales at Comfort Inn & Suites Sylvan Lake, responded to this review

Dear Ross, Firstly, thank you so much for taking the time to review us on TripAdvisor. Every guests experience is a way for us on our pursuit of perfection. We are so glad you enjoyed your stay with us! Thank you so much for your kind words and we look forward to seeing you in the future. Kind Regards, Micheal

Sylvan Lake
Reviewed 16 October 2016 via mobile

We came back from a camping trip due to being rained out, our roof was being done at the same time. When we got home we seen water had leaked through into our home and due to safety reasons and get someone over asap and it was best to take the kids to a hotel. Already exhausted we walked into...

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Helpful?
1Thank lauraleiandchrism
Cn928, Director of Sales at Comfort Inn & Suites Sylvan Lake, responded to this review

Dear lauraleiandchrism, Firstly, thank you for taking the time to review us on TripAdvisor. We take every guest response as points for us to work on and yours is no exception. We are so sorry to hear about your stay with us. I hope when we spoke to you towards the end of your stay that the issue was resolved...

Drumheller, Canada
Reviewed 25 August 2016

This hotel is a little off the beaten path from the lake but the stay was very pleasant. The staff was awesome! Coffee and snacks were always available in the lobby. Unfortunately it rained,actually it down poured, 7degrees,m the first two days of our visit but we found ourselves very fortunate having a separate living room area in the suit...

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Helpful?
Thank msameeka
Edmonton, Canada
Reviewed 16 August 2016

Great hotel to stay in, staff was friendly for the most part. Asked to check in 30 minutes early and got a snarky response from the Front Desk girl. She didn't even look to see if our room was ready or ask my name, but told me we had to wait at least another hour before being able to check...

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Helpful?
Thank abgirl2015
Edmonton, Canada
Reviewed 15 August 2016

A bit pricey for one night but the hotel was extremely clean and well-maintained. The bed was comfortable, the bathroom was spotless, towels and sheets were very clean, and the staff were quick and friendly. The free breakfast was average but there was a good variety of food (eggs, sausages, toast, bagels, waffles, yogurt, fruit, juice, coffee). This was my...

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Thank MichelleYEG
Reviewed 26 July 2016 via mobile

We were working in Sylvan lake with a large group of us to cater a camp of almost 3000 people. We knew it was going to be 16hour days with no days off so we needed somewhere that would be comfortable. The hotel was so great to us! They were so accommodating, friendly, clean, and gracious. The hotel am entities...

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Helpful?
Thank Melissa G
ComfortInnSylvan, Director of Sales at Comfort Inn & Suites Sylvan Lake, responded to this review

Hello Melissa, Thank you so much for your kind words. We are very happy that you enjoyed your time with us in Sylvan Lake. Hope to see you again soon! Would love to host your group here again any time! Kind Regards, Micheal Front Desk

Alberta, Canada
Reviewed 25 July 2016

Did a quick trip to the Waterslides, as it's their last year open. Stayed at the Comfort Inn & Suites. 4 moms and 8 kids!! Very good service upon arrival, rooms were very clean and spacious. Pillows and beds were super comfy too! We requested to have the rooms adjoining or at least close by, and they were able to...

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Helpful?
Thank Darlene Y
ComfortInnSylvan, Director of Sales at Comfort Inn & Suites Sylvan Lake, responded to this review

Hello Darlene, Firstly, thank you for your feedback! We will take this information to provide a superior experience for all of our future guests. We are so happy that you enjoyed your time with us for your visit in Sylvan Lake. We hope your entire trip to Sylvan Lake was an enjoyable one and look forward to seeing you again!...

Medicine Hat
Reviewed 13 July 2016 via mobile

Hotel was clean, pool was well maintained. The continental breakfast wasn't great - eggs were not edible, sausage was questionable but the waffles were sure tasty!! Hotel is a 2km walk from the hotel (took us about 20 min) and close to WalMart, Boston Pizza, and many other amenities.

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Thank allienickmarlainam
Saskatoon, Canada
Reviewed 28 June 2016

Reservation was in place, payment in advance was taken at check in, extra charges would show up on the statement next morning. Morning courtesy breakfast was just so so. Waffle iron was set way too hot, had to lower myself for an eatable waffle; bagged eggs and salty sausage.

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Helpful?
Thank James B
Cn928, General Manager at Comfort Inn & Suites Sylvan Lake, responded to this review

James, Thank you for your review. First , please accept our apology for failing to make your stay to 100% satisfactory. I am not really sure if this comment is for us. It is a bit different than how we do and what we have. Never the less, I will make sure to see if we can do anything more...

Lethbridge, Canada
Reviewed 31 March 2016

We stayed 2 times in Sylvan Lake due to Volleyball. Both times the staff was very friendly and the rooms are nice and clean. breakfast is good too. The only not so nice thing was that we wanted to have a team dinner in the breakfast room and they were going to charge us. With a Volleyball team staying and...

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Helpful?
Thank KirstenR67
Cn928, General Manager at Comfort Inn & Suites Sylvan Lake, responded to this review

Thank you for sharing your experience with us. Your feedback will give us a direction to improve the quality of our services. It is always a pleasure to receive positive feedback. Thank you again for stayed with us and hope to see you again in near future. Soo

59 photos of this hotel

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites Sylvan Lake

Address: 13 Beju Industrial Dr, Sylvan Lake, Alberta T4S 2J4, Canada
Region: Canada > Alberta > Sylvan Lake
Price Range: ₹ 5,482 - ₹ 7,580 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Comfort Inn & Suites Sylvan Lake 3.5*
Number of rooms: 61
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Also Known As:
Comfort Inn & Suites Sylvan Lake Alberta
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Questions & Answers

Questions? Get answers from Comfort Inn & Suites Sylvan Lake staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Downfall, a ways from the beach nd no pay prepiew”
 of 5 bubbles msameeka, 24 Aug 2016 | Read review
“Higher floor to avoid pet rooms.”
 of 5 bubbles jamesbC7883NP, 27 Jun 2016 | Read review
“Great for families!”
 of 5 bubbles Trish-Edmonton, 1 Sep 2015 | Read review
“Second floor was great!”
 of 5 bubbles mich180, 26 Jun 2015 | Read review
“Rooms that have a wheelchair accessible shower are available. We booked this type of room as climbing in and out of a tub is difficult for me.”
 of 5 bubbles 211Geri, 8 Mar 2015 | Read review
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