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Hotel Los Caneyes

Overview
Av. de los Eucaliptos and Circunvalacion, Santa Clara 50100 Cuba See on map
AMENITIES
Public Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star accommodation
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Reviews (523)
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124 results
Traveller rating
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46
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13
11
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LanguageEnglish
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20
46
34
13
11
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All reviews fashion show thatched roof taino indian reception area che memorial rooms are comfortable rocking chairs two nights beautiful garden roosters cabana crocodiles hens
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1 - 5 of 124 reviews
Reviewed 3 weeks ago via mobile

We visited Hotel Los Caneyes for lunch. We paid CUC $15 per person for the buffet in the main restaurant. Customer service is ok, food was nice but in Cuba you can’t expect too much so be happy, relax and enjoy it. After lunch we...More

Date of stay: November 2018
1  Thank 567yuyuc
Reviewed 4 weeks ago

We stayed one night in this resort. The property is beautiful! The grounds are well maintained and full of flowers and plants. The room was pretty basic, lighting was a problem. Trails to rooms are dimly lit and it's easy to get lost when it's...More

Date of stay: November 2018
Thank nolamap
Response from DianaMaggyL1, Especialista de Calidad at Hotel Los CaneyesResponded 4 weeks ago

Good afternoon, thank you very much for writing us your opinion about the hotel. We will take your criteria into account to improve the services we provide to our clients. We hope to continue being your choice for future visits to the city of Santa...More

Reviewed 12 October 2018 via mobile

This is a group of tatched huts to re-create the village of the native Taino people. Rooms are comfortable, air conditioner with bathrooms. Food was plentiful and good. There is a nightly fashion show done by local teens selling young beach attire and totes. Handmade...More

Date of stay: October 2018
1  Thank Lorrie S
Response from DianaMaggyL1, Especialista de Calidad at Hotel Los CaneyesResponded 12 October 2018
Google Translation

Buenas tardes Lorrie, Muchas gracias por escribirnos sus criterios sobre el hotel, nos alegra saber que tuvo una estancia agradable...More

Reviewed 12 July 2018

Where to begin? We had 3 main issues with this hotel: 1. Upon arrival, we were checked in by a clueless receptionist. They gave us a twin room instead of a double. When we told reception, they said it was simply 'not possible' to give...More

Date of stay: July 2018
2  Thank Fraser C
Response from Diana Maggy L, Especialista de Calidad at Hotel Los CaneyesResponded 20 July 2018

Good morning Mr. Fraser, Los Caneyes Hotel truly regrets what happened during your stay in this entity. Facts like these usually do not happen, so we offer our sincere apologies. The hotel management will apply the appropriate measures to prevent situations like this happening in...More

Reviewed 10 July 2018

Nice looking hotel with a large swimming pool. Both the breakfast and dinner were fine. Our room was clean and spacious but came with a surprise: a tarantula waiting for us in the bathroom. A hotel employee removed it from our room. Location is not...More

Date of stay: July 2018
1  Thank MartijnP_12
Response from Diana Maggy L, Especialista de Calidad at Hotel Los CaneyesResponded 17 July 2018

Good morning, thank you very much for writing us and giving us your criteria about the hotel and the services we offer. I hope you can enjoy our beautiful city of Santa Clara and our hotel. Greetings and happy day.

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About
Description
Enterprise with 3 hotels in Santa Clara city, owned by Cubanacán Tourism Group, include Horizontes Los Caneyes Hotel, Horizontes la Granjita Hotel and America Hotel Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Bar/Lounge
Free Parking
Breakfast included
Air Conditioning
Banquet Room
Breakfast Available
Children Activities (Kid / Family Friendly)
Laundry Service
Multilingual Staff
Outdoor pool
Wheelchair Access
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Number of rooms
196
Price range
US$ 57 - US$ 111 (Based on Average Rates for a Standard Room)
Also Known As
Los Caneyes Hotel
Location
Caribbean > Cuba > Villa Clara Province > Santa Clara
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Number of rooms
196
Price range
US$ 57 - US$ 111 (Based on Average Rates for a Standard Room)
Also Known As
Los Caneyes Hotel
Location
Caribbean > Cuba > Villa Clara Province > Santa Clara
Photos
Traveller (458)
Room & Suite (86)
Dining (65)
Pool & Beach (37)
Family and Play Areas (8)
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Questions & Answers
Ask a question
joe d
31 March 2017|
Answer
Response from jscoates | Reviewed this property |
We were not aware of it being all inclusive. Flat for walking
0
Votes
Room Tips
"the room was very basic"
belchamp
7 Apr 2018
Read review
"Carry a flashlight. Paths at night have very low lighting, part of the restful atmosphere."
BobL441
6 Apr 2018
Read review
"All the rooms seemed similar -- those away from the road might be a bit quieter."
DudefrmAK
18 May 2017
Read review
"Outlying rooms mean more walking."
stanj145
4 Jan 2017
Read review
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