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The Castle Inn

14/05/2017 15/05/2017
1 room 2 adults 0 children
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51 Reviews from our TripAdvisor Community

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Showing 51: English reviews
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Pontyclun, Wales, United Kingdom
Reviewed 4 September 2016 via mobile

We stayed at The Castle Inn this weekend as we were attending a wedding nearby. We were welcomed warmly on arrival and given the number of a fab local taxi operator, known as John (he's strongly recommended). We stayed in room five which, despite it being a Saturday night, was fairly quiet. The pub itself gets very busy indeed but...

Thank Dan S
Mathry, United Kingdom
Reviewed 8 August 2016

This Inn was a great place for us to stay as it was close to Abergaveny, where we were Judging at the National Eisteddfod, When we arrive we were very pleasantly surprised at the flowers in the square where the Inn was situated. On entering the Listed building we were greeted by the receptionist at the bar and were taken...

Thank lesmorris2
Reviewed 24 July 2016

We had booked for 5 people, including our guests, for Sunday lunch a few days beforehand and, on arrival, the inn was very quiet with few customers. We ordered from the set Sunday lunch menu. Sadly, our food was indifferent and without flavour with the overcooked "Sea Bass" not looking or tasting at all like sea bass. The waitress placed...

6Thank SalmonChepstow
Lydney, United Kingdom
Reviewed 19 June 2016

The room was ok the restaurant menu was presented in a dreadful way. We tried to eat locally but Usk was shut by 1500 hrs! We had no option but to eat in the Castle. Glad we did. The menu and presentation belie the quality. The standard of the food was what you would expect from an expensive restaurant. It...

3Thank Starlight H
Reviewed 21 May 2016

I've used this hotel for a couple of years and always return when I'm in the area. Its no secret that over the last 12 months the hotel has had its fair share of problems so lets wipe the slate clean and start again. The business has new owners and a completely new ethos to customers. Matt is back in...

1Thank TimaruTim
Kendal, United Kingdom
Reviewed 11 December 2015

Stayed one night early December. Have stayed here before as it is convenient when visiting relatives in town. NOT staying here again. Management is NOT sorted, interested or visible. Not aware of our booking, room NOT OK, place neglected no restaurant, no breakfast, no service and no staff on duty in the morning when we departed. We let ourselves out!

2Thank susan r
Reviewed 12 October 2015

Hotel has just changed hands and the new owner/manager Matt is doing an excellent job. We couldn't have asked for better service or more friendly reception. Rooms were comfortable, modern and clean. Thoroughly recommended.

3Thank MattD96
Swindon, United Kingdom
Reviewed 6 October 2015

Needed a nights accommodation to break up journey but didn't allow for Abergavenny food festival so hardly any rooms available. Looked nice from outside on web-site but didn't read reviews. Yes dirty, grubby, uncomfortable, incredibly poor service at breakfast. Never again/.

5Thank Michael W
Fowey, England, United Kingdom
Reviewed 6 September 2015

We booked well in advance, and the location is great - very central and easy to find parking. It is a set of rooms over a basic pub. They stated on arrival that the computer was down , and relied on our own piece of paper for confirmation. Apparently they were mid-way through a change in management. The staff were...

1Thank Neil H
wales uk
Reviewed 31 August 2015

we arrived here they didnt know we were coming a party of 8 booked through booking ,com my confirmation said deluxe double landmark view no we got standard doubles which had no cups toilet rolls our views were the skylight or roofs ROOMS were DIRTY dusty showers grubby ours had sunday papers two weeks old .carpets all stained dirty bedding...

2Thank morocco10

17 photos of this hotel

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Hotel & Grounds (4)
Dining (1)
Room/Suite (1)
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Management photos: Courtesy of the property manager

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Hotel & Grounds (2)
Room/Suite (4)
Bathroom (1)
Dining (2)
Other (1)
14/05/2017 15/05/2017
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  • Restaurant
  • Bar/Lounge
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
Official Description (provided by the hotel)
Welcome to the Castle Inn, a traditional family-owned hotel, situated in the centre of Usk. The hotel offers comfortable accommodation as well as a great restaurant with modern amenities and facilities combined with friendly and personal service, you will always be guaranteed a warm Welsh welcome. ... more   less 

Additional Information about The Castle Inn

Address: 7 Twyn Square, Usk NP15 1BH, Wales
Region: United Kingdom > Wales > Southern Wales > Monmouthshire > Usk
Price Range: ₹ 3,887 - ₹ 5,624 (Based on Average Rates for a Standard Room)
Number of rooms: 7
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Questions & Answers

Here's what travellers have asked, with answers from The Castle Inn staff and other travellers.
1 question
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Questions? Get answers from The Castle Inn staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on first floor were quiet and had a view of the square”
lesmorris2, 8 Aug 2016 | Read review
“Spoke to another couple who suffered the same noise issues”
starlighth2016, 19 Jun 2016 | Read review
“None at the moment”
susanr931, 11 Dec 2015 | Read review
“We stayed in the best and it was AWFUL”
Z4580OFmichaelw, 5 Oct 2015 | Read review
“Be aware that it is a pub primarily, so noise from below might be a problem - not that we had a problem with our room”
NeilH526, 6 Sep 2015 | Read review
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