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Traveller (173)
Dining (40)
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Overview
  • Excellent58%
  • Very good25%
  • Average14%
  • Poor1%
  • Terrible2%
Travellers talk about
“private onsen”(12 reviews)
“green tea”(4 reviews)
“kaiseki dinner”(6 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Air Conditioning
Restaurant
Bar/Lounge
Meeting Rooms
3 Star Hotel
All hotel details
Offers from Sozankyo
Special Offer: Welcome Japanese Tea!
Hotel deals
Offers from Sozankyo
Special Offer: Welcome Japanese Tea!
Hotel deals
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Reviews (108)
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30
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All reviewsprivate onsengreen teakaiseki dinnerno liftjapanese stylemt asopublic bathonsen hotelneeds renovationrental carjapanese roomhot waterprivate roombuskyushulobbyyen
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1 - 5 of 45 reviews
Reviewed 2 weeks ago via mobile

We cancelled this hotel just 30min after we checked in because 1. They are very stuffy and the moment we checked in they repeatedly told my kids they cannot make noise at the lobby, they are only 2 and 6. The owner even sent a...More

Thank Sheau Wei L
Hotel's Favourite
Reviewed 9 November 2017

We were immediately impressed when on arriving early to drop of our luggage, staff insisted we ate our sandwiches in their bar, whilst they brought us tea and told us to help ourselves to coffee too. On returning later to check in, we were again...More

Thank johnsK9831BS
Reviewed 5 August 2017 via mobile

I stayed two nights in the absolutley magnificent Aso Sozankyo hotel and I enjoyed it very much. The interior is very calssic japanese style, very nice onsen and extremley friendly and helpful staff that could speak some english. The exterior was the only flaw, it...More

Thank Yofstetter
Reviewed 27 June 2017

This is an older Onsen Inn, we were attracted by their official website and the price, but overall experience was not very impressive. The service level was OK, the staff was pleasant. We had a superior Japanese room with shared bathroom, the decor was quite...More

1  Thank William M
Reviewed 1 June 2017

Very attentive staff waiting at the hotel entrance when we drove there. They speak very little English but the friendly service made up for it. Rooms are very reasonable in size. It is in a quiet neighborhood and so the stay was very relaxing. They...More

Thank 55nickw
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$ 169 - US$ 452 (Based on Average Rates for a Standard Room)
Hotel class
Details
Price range
US$ 169 - US$ 452 (Based on Average Rates for a Standard Room)
Hotel class
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Traveller (173)
Dining (40)
Room & Suite (40)
Questions & Answers
Ask a question
MARK M
27 February 2018|
Answer
Response from johnsK9831BS | Reviewed this property |
Our room had a separate toilet, and a sink in the sitting area, along with a fridge. There are actually private onsen in Sozankyo which you can reserve a time slot for at no extra cost, which have their own showers.
0
Votes
MARK M
27 February 2018|
Answer
Response from johnsK9831BS | Reviewed this property |
Our room turned out to be 2 rooms, plus a seating area with sink and fridge. I think you would get 3 adults in easily. During a month in Japan, their ‘futons’ proved to be mattresses on the floor, very comfy, cosy, and easy... More
0
Votes
Fawn K
13 April 2015|
Answer
Response from 蘇山郷フロント | Property representative |
Dear Sir or Madam. Thank you for your message. I will answer your question. How to our hotel from KUMAMOTO Station. Step1,From JR KUMAMOTO station to JR ASO Station. By Railway. Step2,From JR ASO station to... More
1
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Room Tips
"There is no elevator in the building, if you don't want to carry your luggage up the stairs, then better..."
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"No elevators, so may be a bit difficult if you have heavy luggage. But the hotel staff is very willing to help"
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"If privacy is a concern, ask not to have those rooms with the balcony facing an elevated main road. People..."
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"There are many room types. Refer to hotel website!"
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