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LABRANDA Cayo Santa Maria

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Traveller (2922)
Pool & Beach (754)
Room & Suite (284)
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Overview
  • Excellent22%
  • Very good37%
  • Average23%
  • Poor11%
  • Terrible7%
Travellers talk about
“snack bar”(297 reviews)
“le med”(20 reviews)
AMENITIES
Public Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Reviews (1,564)
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980 results
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81
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LanguageEnglish
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1 - 5 of 980 reviews
Reviewed 1 week ago

You can't exactly rave about this resort but you can't complain either. You're definitely getting what you paid for. The staff is incredibly friendly, they try to be as helpful as possible. The resort doesn't have many amenities, the pool was nice and the beach...More

1  Thank jetsetter208
Response from WCSM-Management, Director Comercial at LABRANDA Cayo Santa MariaResponded 1 week ago

Dear, We are very happy to receive your comment through the TripAdvisor travelers community, our team pays special attention to all opinions issued by customers from all sources of opinion, as it is a fundamental element in the continuous improvement of our services. The points...More

Reviewed 1 week ago

My boyfriend and I stayed at this resort from may 1 to may 8 and we have nothing but excellent things to say about the hotel. Capacity: we did read that the hotel was at a low capacity and it is true but we absolutely...More

1  Thank hazeljamesww
Response from WCSM-Management, Director Comercial at LABRANDA Cayo Santa MariaResponded 1 week ago

Dear, We are very happy to receive your comment through the traveler community of TripAdvisor, our team pays special attention to all opinions issued by customers from all sources of opinion, as it is a fundamental element in the continuous improvement of our services ....More

Reviewed 1 week ago

We had such a wonderful time with our friends and made some really great memories. The staff at the hotel were always polite and friendly and of course we have to give a special shout out to Alejandro who cleaned our room everyday and took...More

1  Thank Kim J
Response from WCSM-Management, Director Comercial at LABRANDA Cayo Santa MariaResponded 1 week ago

Dear Kim, We are very happy to receive your comment through the traveler community of TripAdvisor, our team pays special attention to all opinions issued by customers from all sources of opinion, as it is a fundamental element in the continuous improvement of our services....More

Reviewed 2 weeks ago via mobile

We spent our last 3 days in Cuba in this hotel. After we traveled trough the Cuba and sleeping in “casot” this was great change. Very clean, food was O.K. The staff and the “fun-makers” were great and very friendly and tried to entertain us...More

1  Thank Diana W
Response from WCSM-Management, Director Comercial at LABRANDA Cayo Santa MariaResponded 2 weeks ago

Dear Diana, We are very happy to receive your comment through the traveler community of TripAdvisor, our team pays special attention to all opinions issued by customers from all sources of opinion, as it is a fundamental element in the continuous improvement of our services...More

Reviewed 3 weeks ago via mobile

I was there in april with my 9 months baby and a friend also with a baby. This hotel is not made to accomodate babies. No bath in rooms. I had to upgrade room for an extra 350$cuc to the suite but then it wasn’t...More

Thank Dhebert01
Response from WCSM-Management, Director Comercial at LABRANDA Cayo Santa MariaResponded 2 weeks ago

Dear, Our work team apologizes for the inconveniences presented during your stay. The points raised by you will be reviewed in detail in order to resolve them and be well appreciated by the rest of the customers who visit us. We appreciate the publication of...More

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About
Amenities
Top amenities
Pool
Beachfront
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Airport Transportation
Breakfast included
Meeting Rooms
Laundry Service
Concierge
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Tennis Court
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$ 93 - US$ 144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Cayo Santa Maria
#11 Top resorts Hotel in Cayo Santa Maria
#12 On the Beach Hotel in Cayo Santa Maria
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 93 - US$ 144 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Luxury Hotel in Cayo Santa Maria
#11 Top resorts Hotel in Cayo Santa Maria
#12 On the Beach Hotel in Cayo Santa Maria
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (2922)
Pool & Beach (754)
Room & Suite (284)
Dining (215)
Family and Play Areas (25)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
Tricia W
11 May 2018|
AnswerShow all 2 answers
Response from Lesley D | Reviewed this property |
you don't have to. I took Canadian and they exchange it there. beside the lobby bar there is a window open from 9-4 I believe and the excursions take credit card. I also heard that the bartenders took Canadian too but I... More
0
Votes
Emily B
19 April 2018|
Answer
Response from WCSM-Management | Property representative |
Dear Emily The hotel has the service of internet connection through the WIFI, has a cost of 1 CUC each hour of connection. The connection is available in several places, especially in the lobby. Best regards
0
Votes
Emily B
19 April 2018|
AnswerShow all 2 answers
Response from WCSM-Management | Property representative |
Dear Emily The hotel has the service of internet connection through the WIFI, has a cost of 1 CUC each hour of connection. The connection is available in several places, especially in the lobby. Best regards
1
Vote
Room Tips
"Bungalow 1-5 are fairly close to everything"
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"Building 9, try not to get a room on the first floor so you can avoid bugs crawling into your room."
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"We stayed in bungalow 9 with an oceanview"
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"bring a flashlight, and water shoes as the beach is rocky"
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