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Starfish Cayo Santa Maria

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Traveller (4441)
Pool & Beach (1210)
Room & Suite (436)
Overview
Pedraplen a Cayo Santa Maria Sin Numero, 56200 Cuba See on map
AMENITIES
Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star accommodation
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Rooms
27 Aug28 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$ 96.
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Reviews (2,664)
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1,362 results
Traveller rating
407
493
239
137
86
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LanguageEnglish
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407
493
239
137
86
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All reviewsthe grillstar fishfoam partiesbeautiful beachchickenbeach barcrepesthe busgolf cartseafoodother resortssanta mariaa la carteomeletteiced coffeeentertainment stafffries
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1 - 5 of 1,362 reviews
Reviewed yesterday

When we arrived the first time to the room, the toilet was dirty with excrement from the outside! The toilet bin was not been emptied. There was dirty toilet paper in it from previous guests. We had to arrive early to the dinning room, otherwise...More

1  Thank Eduardo G
Reviewed yesterday

this holiday was holiday from hell it has spoilt us ever wanting to visit cuba such a shame because cuba does have a lot to see . The food was terrible the pool was dirty the manager didn't give a dam beach toilets are very...More

1  Thank TinaRory
Reviewed 2 days ago via mobile

Beautiful beach , good drinks BUT Horrible Horrible food. Did I mention HORRIBLE ? I realize it is Cuba , but the buffet is terrible . Only one specialty restaurant was open and it was always packed . I DO NOT recommend this resort ,...More

1  Thank Camilo O
Response from Director G, Director General at Starfish Cayo Santa MariaResponded yesterday

Dear Camilo O First of all, we would like to apologize for any inconvenience you may have had during your stay. While we read your opinion, we can see that you encountered some problems. Customer service is our priority and the opinions of our customers...More

Reviewed 6 days ago

Will try to be objective Good things: 1. Beach is fantastic 2. Pool is huge and quite clean ( they have 2 same pools) 3. Room service is acceptable, AC works like animal. For my kid it was funny to see TV set made probably...More

3  Thank adidas1145
Response from Director G, Director General at Starfish Cayo Santa MariaResponded 4 days ago

Dear adidas1145 Thank you very much for choosing Starfish Cayo Santa Maria as your vacation destination in Cuba and we greatly appreciate your comments regarding your stay. While, of course, we are very happy that you enjoyed our beach and pools, we were a little...More

Reviewed 3 weeks ago

This would my 9th time in Cuba and first time in Cayo Santa Maria. First of all let me start by saying that some of the most beautiful people I have met come from Cuba. Every staff member here was polite, and very friendly. Nobody...More

8  Thank Arash-e-kamangir
Response from Director G, Director General at Starfish Cayo Santa MariaResponded 3 weeks ago

Dear Arash-e-kamangir, Thank you very much for this beautiful review. We are really happy to see that you enjoyed your time with us and that you liked our facilities and service. We work hard everyday to give the best experience to our guests and your...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Beachfront
Pool
Free Parking
Restaurant
Bar/Lounge
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Tennis Court
Outdoor pool
Details
Price range
US$ 84 - US$ 309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Cayo Santa Maria
#5 On the Beach Hotel in Cayo Santa Maria
#6 Top resorts Hotel in Cayo Santa Maria
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$ 84 - US$ 309 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Spa Hotel in Cayo Santa Maria
#5 On the Beach Hotel in Cayo Santa Maria
#6 Top resorts Hotel in Cayo Santa Maria
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (4441)
Pool & Beach (1210)
Room & Suite (436)
Dining (347)
Family and Play Areas (46)
Business Centre & Event Rooms (14)
Questions & Answers
Ask a question
Gravybanana
10 August 2018|
Answer
Response from tinaazar69 | Reviewed this property |
I went alone and met other solo travellers . It’s great place
1
Vote
Adanaca
26 July 2018|
AnswerShow all 3 answers
Response from Director G | Property representative |
Dear Adanaca, if you book at Starfish Cayo Santa Maria you are always making your reservation on the Tropical side. Sincerely General Director
0
Votes
Google Translation
Trish S
15 June 2018|
AnswerShow all 3 answers
Response from Kpeigan | Reviewed this property |
Not sure... we took our snorkel gear but while we were there it was super wavy, so we never got to use them. The only place we snorkled was on the catamaran...
1
Vote
Room Tips
"Best views are on the 3rd floor, oceanview is the only view you should have here!"
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"Bloc 26-27 is good"
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"Most rooms are around the pool. The desk staff was really good at meeting our request."
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"The hotel does not have lifts so those with heavy luggae should opt for a room on the ground floor."
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