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Melia Las Dunas

23/05/2017 24/05/2017
1 room 2 adults 0 children
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Melia Las Dunas
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8,004 Reviews from our TripAdvisor Community

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There are newer reviews for Melia Las Dunas
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Showing 4,374: English reviews
Reviewed 25 April 2012 via mobile

my wife and I have just returned from our week at Melia Las Dunas and we had a very good holiday, very relaxing and and made the best of every day we spent there. I am writing this review to give traveller,s realistic expectations and to highlight some of the resort,s highlights, and some of the sore spots! let,s begin...

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6Thank Vacationtips2012
ResidentManagerMLD, Manager at Melia Las Dunas, responded to this review

Dear Guest We are pleased to receive your valuable opinion about your experiences in our Hotel, thank you very much for letting us know, it is a very important tool to keep working with high standards. I’d be very honored to welcome you once again in Cayo Santa Maria so you can enjoy another fabulous stay among us. Sincerely, Management.

Toronto
Reviewed 24 April 2012

This was our first time in Cuba and i was very impressed with our decision. We got in late, around 8:00pm on April 12th and as soon as we got off the airplane and through customs our bus was waiting for us with all of our room keys and information so we could go straight to our rooms once we...

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3Thank DKCMToronto
ResidentManagerMLD, Manager at Melia Las Dunas, responded to this review

Thank you.DKCMToronto. We have read your review with regards to your recent holiday experinece in Melia Las Dunas and Cayo Santa Maria. We do appreciate the positive remarks you made about our staff member ORLANDO at the bar and your overall positive experience with the hotel during the week .. I really thank you taking the time to write these...

Southern Ontario
Reviewed 24 April 2012

A beautiful resort! Great food and a vast choice of restaurants, all of them with great food and service. Our room was overlooking the ocean and a very peaceful balcony we had to relax and take in our beautiful surroundings. We do recommend the balcony because rooms on the ground floor have blocked views because of the lush plants so...

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6Thank jochand
ResidentManagerMLD, Manager at Melia Las Dunas, responded to this review

Hi dear Jochand. Thank you very much for your review, and for letting us know about your experience in Meliá Las Dunas. It is really a pleasure to receive such a positives comments about our work. We will let our staff know about your opinion, which is very important for our daily performance. Is great to know you have left...

Montreal, Canada
Reviewed 23 April 2012

At first I could not understand the bad reviews because we were very satisfied with the reception. Even though Tour Mont Royal Agency made us wait on the bus for 45 minutes for people stuck at the customs. (you will see later why this point is important). We got the room I had asked for, second floor next to the...

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1Thank mariki3
ResidentManagerMLD, Manager at Melia Las Dunas, responded to this review

Dear Valued Guest. Thank you very much for sharing with us your experience at our hotel. However I would ask a big apology for the inconvenience to his departure caused by the regulations we have in question to check out times and late check-out. We really appreciate such positive feedback in question to our services in restaurants and variety of...

Toronto
Reviewed 23 April 2012

If you are considering this hotel with small children, it is very large, too big actually, you'd be better off staying at a smaller resort where things are more accessible. Our first night we had a giant palmetto bug ( about the size of my 5 yr old's hand) in our room. Our last night we had a lizard in...

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6Thank jlogozzo
ResidentManagerMLD, Manager at Melia Las Dunas, responded to this review

Dear Jlogozzo. I would like to thank you for sharing with us your opinions about your stay in our Hotel, it really helps to improve our daily work. We thank you immensely for taking the time to share your detailed experience with others and for your nice comments about our resort, food, and service We will check very carefully all...

toronto, ontario
Reviewed 22 April 2012

this was my first stay at this hotel and first time visiting this party of cuba. the hotel was much nicer than and much better kept than i expected it to be for cuba! however, i have stayed in many hotels in north america and would definitely not rate this a 4.5 stars as it says on the website. it...

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1Thank ndadan
ResidentManagerMLD, Manager at Melia Las Dunas, responded to this review

Dear ,ndadan We do appreciate your comments as it will contribute to elevate the qulaity of services we offer but would have loved to hear them from you while you were still resident in our friendly hotel. That way, we are certain that we would have taken the necessary measures to rectify the situation in question and you would have...

new brunswick
Reviewed 18 April 2012

On March 7th our son was married in Cuba.I would like to say Thank You to Maria Elenna for making there special day one to remember(she did an excellent job and took care of every detail).The resort is very big and can be a little hard to get around but it is a good way to burn off some calories.The...

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9Thank sweeper_ron
ResidentManagerMLD, Manager at Melia Las Dunas, responded to this review

Dear Sweeper_ron We thank you immensely for taking the time to share your detailed experience with others and for your nice comments about our resort, food, and service. It is very satisfactory to know that we became the scenery of such a unique occasion in your life. Congratulations! And we look forward to celebrating with you many romantic future celebrations...

Ottawa, Canada
Reviewed 17 April 2012

I've been to Cuba many times; did Varadero several times, Cayo Coco once and this was my first time in Santa Maria where I will keep on coming back. The beach ????? WOOOOOOW ! Fisrtly, I traveled with Air Canada for the first time and the flight to & from Cuba was extraordinary. The service was beyond excellent; polite &...

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8Thank Jacinthe50
ResidentManagerMLD, Manager at Melia Las Dunas, responded to this review

Dear Jacintheso. Thank you for your comments, the good the bad and the ugly. It is always good to know that is what we are doing right or wrong. as you mention this is a very large hotel and the beach too, it is always good to have a shadow, but we cannot guarantee for all. in his commentary of...

Toronto, Canada
Reviewed 15 April 2012

Resort itself was great, service was only decent. Beach: Very narrow but beautiful. There aren't many huts for shade unless you're able to wake up at 7 and reserve a spot Clearest water I've ever seen, even compared to the Bahamas Service: Room service: You would have to ask for everything, even if you put the towel on the tub...

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1Thank Jacky T
ResidentManagerMLD, Manager at Melia Las Dunas, responded to this review

Dear Jackytran. We appreciate that taking l time to provide your comments in our hotel, we are working every day to improve our services the approximate time the ala carte restaurants is estimated at 20 minutes, slow feel to have the 30 you mention. the Mexican restaurant service in the restaurant continues the conuco. We are renovating a new area...

Edmonton
Reviewed 14 April 2012

This was our second trip to Cuba, went to Varadero the first time and absolutly loved every minute of it. We read all of the reviews and figured we would give Melia Las Dunas a try. We were so dissapointed. I have never had such horrible service, very rude waiters and waitresses. We have no problem tipping and every where...

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10Thank skidoo_xp
ResidentManagerMLD, Manager at Melia Las Dunas, responded to this review

Dear Skidoo_xp I would like to thank you for sharing with us your opinions about your stay in our Hotel, it really helps to improve our daily work. We have been recognized by almost all our Trip Advisor followers, as one of the hotels with the best staff at Cuba. On behalf of Melia Las Dunas Family, we deeply apologize...

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23/05/2017 24/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Magic and Legend unveils an ancient story that goes back in time to 1492, with the discovery of America. Melia Las Dunas, a 5 star resort, All Inclusive, ideal for your vacation with your Family, Reunion & Incentives, Weddings, Honeymoon Distinguished by the variety of services, the inviting atmosphere and the confort of its facilities, Melia Las Dunas offers the vacations of your dreams. ... more   less 

Additional Information about Melia Las Dunas

Address: Cayo Santa Maria, Caibarien, Villa Clara | Jardines del Rey, Villa Clara, Cuba
Region: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: ₹ 7,282 - ₹ 17,850 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Melia Las Dunas 5*
Number of rooms: 925
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TripOnline SA, Evoline ltd and HotelsClick so you can book your Melia Las Dunas reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Melia Las Dunas Hotel Cayo Santa Maria
Melia Cayo Santa Maria
Melia Hotel Las Dunas
Melia Las Dunas Cuba
Hotel Style:
#2 Spa Hotel in Cayo Santa Maria
#4 Romantic Hotel in Cayo Santa Maria
#4 Luxury Hotel in Cayo Santa Maria
#5 Top resorts Hotel in Cayo Santa Maria
#5 On the Beach Hotel in Cayo Santa Maria
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Questions & Answers

Here's what travellers have asked, with answers from Melia Las Dunas staff and other travellers.
783 questions
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Questions? Get answers from Melia Las Dunas staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick the second floor; the area by the relax pool is quieter.”
alessandravioli9, 27 Apr 2017 | Read review
“48 or 49 area. Close to beach, adult pool and main entrance.”
NSSBridgewater, 26 Apr 2017 | Read review
“Suggest premium room for small amount extra”
jcumming1975, 24 Apr 2017 | Read review
“Try to get close to the lobby so as to walk less”
prettylady2015, 21 Apr 2017 | Read review
“Top floor of any building and if you are a single or couple, ask for the adult side.”
882JamesH882, 20 Apr 2017 | Read review
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