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3/9/2017 4/9/2017
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    Melia Cayo Santa Maria

    Jardines del Rey, Cuba
    Hotel website
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    3/9/2017 4/9/2017
    Lock in the lowest price from our partners
    US$ 231
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    Traveller (6225)
    Pool & Beach (1728)
    Room & Suite (663)
    Melia Buenavista
    2,632 reviews
    #2 of 15 hotels in Cayo Santa Maria
     
    Iberostar Ensenachos
    5,357 reviews
    #1 of 1 hotels in Cayo Ensenachos
     
    Melia Jardines del Rey
    3,196 reviews
    #9 of 12 hotels in Cayo Coco
     
    Royalton Cayo Santa Maria
    3,046 reviews
    #1 of 15 hotels in Cayo Santa Maria
     
    Overview
    • Excellent41%
    • Very good33%
    • Average15%
    • Poor7%
    • Terrible4%
    Travellers talk about
    Internet
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Melia Buenavista
    2,632 reviews
    #2 of 15 hotels in Cayo Santa Maria
     
    Iberostar Ensenachos
    5,357 reviews
    #1 of 1 hotels in Cayo Ensenachos
     
    Melia Jardines del Rey
    3,196 reviews
    #9 of 12 hotels in Cayo Coco
     
    Royalton Cayo Santa Maria
    3,046 reviews
    #1 of 15 hotels in Cayo Santa Maria
     
    Rooms
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Reviews (4,313)
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    There are newer reviews for Melia Cayo Santa Maria
    See the most recent reviews

    1,931 - 1,935 of 2,487 reviews

    Reviewed 9 January 2010

    What to say… Dec 13-20, 2009 was my 5th stay at Melia CSM. I think that speaks for itself. As you may have guessed, this is my home away from home. The staff, now friends, go above and beyond to make you feel at home...More

    5  Thank nadma
    Response from YArjona, Quality Control & Guest Service Manager at Melia Cayo Santa MariaResponded 28 January 2010

    Dear Nadma from Ottawa: We heartily thank your taking the time to write this nice comment on our resort. It feels indeed very rewarding for all us to acknowledge how guests are able to appreciate our efforts to achieve their full satisfaction. It will be...More

    Reviewed 1 January 2010

    We stayed at the Melia Cayo Santa Maria ( MCSM) from December 18-25, 2009. It was our first trip to this part of Cuba and needless to say we discovered a little piece of paradise on this lovely beach resort. The Melia staff are extremely...More

    12  Thank motek_tor
    Response from YArjona, Quality Control & Guest Service Manager at Melia Cayo Santa MariaResponded 7 January 2010

    Dear Motek_tor couple from Toronto: I have had the great pleasure to read your review regarding your stay at Meliá Cayo Santa María last December 2009. I heartily appreciate all your compliments regarding our service and most particularly, our staff. I realise we work as...More

    Reviewed 1 January 2010

    Please use this as a guide. If you read this and still choose to proceed with booking your trip to this resort please check out the conclusion at the end of this review. If I had had this I would have been better prepared and...More

    11  Thank Spanky_1968
    Response from Melia S M, General Manager at Melia Cayo Santa MariaResponded 15 May 2016

    Dear customer, Thanks for choosing our hotel for your vacations and for posting your review on TripAdvisor. First of all we would like to apologize for the dissatisfactions you encountered during your stay, we are going to pay close attention to all the negative remarks...More

    Reviewed 28 December 2009

    The resort itself was nice, beautiful grounds and a spectacular beach and vivid blue ocean. Many staff were friendly and helpful, especially after being tipped. The rooms are a bit dated and were not especially clean on a day to day basis but we paid...More

    2  Thank Toronto88
    Response from YArjona, Quality Control & Guest Service Manager at Melia Cayo Santa MariaResponded 3 January 2010

    Dear Tronto88: I have taken the time to carefully read your report regarding your stay at Meliá Cayo Santa María, considering your comments are a great help to improve our guests’ perception of our resort. I heartily thank your compliments regarding some of our services....More

    Reviewed 22 December 2009

    We just returned from a week at Melia Cayo Santa Maria and all I can say is WOW !!!! We went for a special occasion and Melia did all they could do to make our stay one in a million. We had a special pool...More

    8  Thank ricksandy
    Response from YArjona, Quality Control & Guest Service Manager at Melia Cayo Santa MariaResponded 3 January 2010

    Dear Mr. and Mrs. Ricksandy from Ontario: I have had the great pleasure to read your comments regarding your stay at Meliá Cayo Santa María. I heartily appreciate all your compliments regarding our service and most particularly, our staff. I acknowledge, through your words, that...More

    Melia Buenavista
    2,632 reviews
    #2 of 15 hotels in Cayo Santa Maria
     
    Iberostar Ensenachos
    5,357 reviews
    #1 of 1 hotels in Cayo Ensenachos
     
    Melia Jardines del Rey
    3,196 reviews
    #9 of 12 hotels in Cayo Coco
     
    Royalton Cayo Santa Maria
    3,046 reviews
    #1 of 15 hotels in Cayo Santa Maria
     
    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Spa
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Tennis Court
    Details
    • Price range
    • US$ 154 - US$ 424 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Romantic Hotel in Cayo Santa Maria
    • #4 Spa Hotel in Cayo Santa Maria
    • #8 On the Beach Hotel in Cayo Santa Maria
    • #8 Luxury Hotel in Cayo Santa Maria
    • #9 Top resorts Hotel in Cayo Santa Maria
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 360
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Prodigios Interactivos SA, Cancelon and TripOnline SA so you can book your Melia Cayo Santa Maria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Cuba >
    • Villa Clara Province >
    • Cayo Santa Maria
    • Also Known As
    • Melia Cayo Santa Maria Hotel Cayo Santa Maria ,
    • Cayo Santa Maria Melia ,
    • Cayo Santa Maria Cuba ,
    • Santa Maria Cuba ,
    • Melia Cayo Santa Maria Cuba
    Add Photo Photos
    Traveller (6225)
    Pool & Beach (1728)
    Room & Suite (663)
    Dining (424)
    Hotel & Grounds (3317)
    Bathroom (70)
    Family and Play Areas (54)
    Business Centre & Event Rooms (35)
    Nearby
    Melia Buenavista
    2,632 reviews
    2.58 km away
     
    Iberostar Ensenachos
    5,357 reviews
    3.16 km away
     
    Melia Jardines del Rey
    3,196 reviews
    74.43 km away
     
    Royalton Cayo Santa Maria
    3,046 reviews
    2.69 km away
     
    Nearby Restaurants
    Restaurant en Familia
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    Restaurante La Estancia
    93 reviews
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    Lenny's Bar and Grill
    757 reviews
    68.28 km away
    Restaurant Maite La Qbana
    182 reviews
    75.57 km away
    Nearby Attractions
    Santa Maria Beach
    1,243 reviews
    3.49 km away
    Delfinario en Cayo Santa Maria
    2,167 reviews
    4.48 km away
    Plaza La Estrella
    639 reviews
    2.93 km away
    Plaza Las Dunas
    153 reviews
    .36 km away
    Ask a question
    Questions & Answers
    jamesguy1990
    21 August 2017|
    Answer
    Response from rrrichar | Reviewed this property |
    No ATMs at the hotel - or anywhere on the Cayos that I am aware of.
    1
    Vote
    jamesguy1990
    21 August 2017|
    Answer
    Response from 588linb | Reviewed this property |
    No ATM at resort.
    1
    Vote
    thedaintons
    1 August 2017|
    Answer
    Response from rrrichar | Reviewed this property |
    You will find beach towels in your room on arrival. You can exchange them at a small building close to the beach restaurant, before you go along the path that leads to the main boardwalk to the beach. There is a book... More
    1
    Vote
    Room Tips
    "The resort is relatively small so there are really no bad rooms"
    Read review
    "block 19 was fairly close to the beach"
    Read review
    "Block 26 was a good location for beech,eating areas bar and reception"
    Read review
    "Don't think there are any"
    Read review
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