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Hotel Playa Cayo Santa Maria

HotelsClickUS$ 244*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Hotel Playa Cayo Santa Maria
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6,244 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel Playa Cayo Santa Maria
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Showing 3,028: English reviews
Saint Sauveur des Monts, Canada
Reviewed 17 August 2016

This was our 8th trip to Cuba and once again, had an amazing time. We were at Playa from June 18 to July 2 and had an amazing vacation! The staff makes all the difference and we'd like to extend a special thanks to Pedro at customer service, we got all the à la carte reservations we wanted and he...

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Helpful?
2Thank Annedubureau
Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa Maria, responded to this review

Dear Guest: Greetings from Playa Cayo Santa Maria Hotel. Thank you for writing our hotel´s review on TripAdvisor. If you enjoyed your stay here, if our services were excellent and if our smile is your best souvenir, please, return another time. Yours sincerely, Ms. Mareyi Gómez Montano. Customer Service Manager

Montreal, Canada
Reviewed 17 August 2016

Do not believe the reviews. The food was aweful. The staff at the snack bar were really unfriendly. Overall the resort was dirty (tables and chairs) and the lineup to get anything grilled was really really long. it would sometimes take 45 minutes to get a piece of meat. The best thing we ate at that resort was the ice...

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Helpful?
5Thank naela982
Calgary
Reviewed 16 August 2016

Our room was amazing. By far one of the nicest rooms we've had in our many trips to Cuba. The resort as a whole was very clean and beautiful. 4 pools, 24 hour snack bar - food was always available and always good. We fell in love with the lady that does the flambe bananas and mango - she was...

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Helpful?
2Thank ChastaDaisy
Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa Maria, responded to this review

Dear guest: Greetings from Playa Cayo Santa Maria. I would like to thank you for choosing our resort for your recent stay in Cayo Santa Maria. We're always eager to hear what you liked and how we can improve. Thanks again, and we hope you'll choose Hotel Playa Cayo Santa Maria the next time you're in Cayo Santa Maria. Best...

Montreal, Canada
Reviewed 16 August 2016

This hotel is reasonable price and very clean and elegant. Amazing staff and always welcomes us with a warm smile. Food is good and the beach is heaven. Great shows , great activities, great ambiance. Never regretted going there regardless if it's my 8th time.

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Helpful?
2Thank coiffuregrace62
Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa Maria, responded to this review

Dear guest: Greetings from Playa Cayo Santa Maria. I would like to thank you for choosing our resort for your recent stay in Cayo Santa Maria. We're always eager to hear what you liked and how we can improve. Thanks again, and we hope you'll choose Hotel Playa Cayo Santa Maria the next time you're in Cayo Santa Maria. Best...

Reviewed 16 August 2016 via mobile

For starters I was very pleased with the food and I'm a picky eater. There was always something for me to choose from. From the sea food to the pasta or the fried rice! The ocean is absolutely beautiful, white sand and clear water. The staff from the front desk to the cooks even the paramedics were so helpful and...

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Helpful?
2Thank Angelina M
Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa Maria, responded to this review

Dear guest: Greetings from Playa Cayo Santa Maria. I would like to thank you for choosing our resort for your recent stay in Cayo Santa Maria. We're always eager to hear what you liked and how we can improve. Thanks again, and we hope you'll choose Hotel Playa Cayo Santa Maria the next time you're in Cayo Santa Maria. Best...

Ottawa, Canada
Reviewed 15 August 2016 via mobile

The resort is nice. 4 pools, BEAUTIFUL beach! The resort was FULL. There were many families and finding quiet time was difficult. The food was just passable but, in fairness, I am picky. The A La Cartes were better with the exception of the seafood one. My favorite was the Asian. Rooms were cleaned every day. The staff were nice...

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Helpful?
2Thank Tavman80
Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa Maria, responded to this review

Dear guest: Greetings from Playa Cayo Santa Maria. We are proud that you have chosen our property to spend your vacation. Thank you for recommending our resort on your review. Our management team and staff are at your total disposal at any time you need us, our purpose was to make your holidays a pleasant experience. Hoping to see you...

Montreal
Reviewed 15 August 2016

Been to Cuba numerous times, pretty much know what to expect from Cuban 5 star resorts. Although this resort really surprised me given the fact that it was one of the last Cuban owned resorts. I've read many great things about this resort and my friends that was on this trip with me has been there twice before and he...

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1Thank manchi
Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa Maria, responded to this review

Dear Guest: Greetings from Playa Cayo Santa Maria Hotel. Thank you for writing our hotel´s review on TripAdvisor. We're always eager to hear what you liked and how we can improve. I´m really sorry for all the inconveniences during your stay. I took note about your comments in order to check it with our team. Your comments and suggestions are...

Montreal
Reviewed 15 August 2016

The site is beautiful, the hotel is clean and the food was just ok. This is not a 5 star hotel by any means. I am not a difficult traveler at all but you have to be realistic. The pools are 5 stars but that's it. Of course, the beach is beautiful but be careful if you are physically limited...

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Helpful?
2Thank teamstef
Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa Maria, responded to this review

Dear Guest: Greetings from Playa Cayo Santa Maria Hotel. Thank you for writing our hotel´s review on TripAdvisor. We're always eager to hear what you liked and how we can improve. I´m really sorry for all the inconveniences during your stay. I took note about your comments in order to check it with our team. Your comments and suggestions are...

Reviewed 15 August 2016 via mobile

This resort was beautiful overall, although some details were less positive. On the bright side, the beach was jaw dropping. It was a beautiful turquoise color and very warm. The sand was almost like flour, it was so white. Also, the animation team was fantastic and always full of energy. They truly know how to entertain a room/group. Special mention...

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Helpful?
2Thank Cristina V
Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa Maria, responded to this review

Dear Guest: Greetings from Playa Cayo Santa Maria Hotel. Thank you for writing our hotel´s review on TripAdvisor. We're always eager to hear what you liked and how we can improve. I´m really sorry for all the inconveniences during your stay. I took note about your comments in order to check it with our team. Your comments and suggestions are...

Ottawa, Canada
Reviewed 14 August 2016

Not clean the food was very bad , terrible not fresh this is the worst place except the sea and the sand the airport and the employees there very bad they picked up pictures to the visitors before allowing to entering the country I don't know why?? and they let us in the airport for up to one hour because...

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Helpful?
2Thank emanbassousi
Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa Maria, responded to this review

Dear Guest: Greetings from Playa Cayo Santa Maria Hotel. Thank you for writing our hotel´s review on TripAdvisor. We're always eager to hear what you liked and how we can improve. I´m really sorry for all the inconveniences during your stay. I took note about your comments in order to check it with our team. Your comments and suggestions are...

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Spa
Things to do
  • Spa
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Paid Internet
Services
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Hotel Playa Cayo Santa Maria

Address: Las Dunas 5 | Cayo Santa Maria, 50100, Cuba (Formerly Hotel Gaviota Cayo Santa Maria)
Region: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: ₹ 9,263 - ₹ 17,689 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Playa Cayo Santa Maria 5*
Number of rooms: 769
Reservation Options:
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Hotel Style:
#2 Luxury Hotel in Cayo Santa Maria
#3 Top resorts Hotel in Cayo Santa Maria
#5 Romantic Hotel in Cayo Santa Maria
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Playa Cayo Santa Maria staff and other travellers.
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Questions? Get answers from Hotel Playa Cayo Santa Maria staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I did enjoy my ocean view room with a balcony. Close to the playa.”
CaroleRoussel, 29 Apr 2017 | Read review
“whatever you do, don't stay in 0937 lol”
irjas2015, 25 Apr 2017 | Read review
“Great place to kick back and unwind .............not party central”
BMcLellan443, 25 Apr 2017 | Read review
“if you want quiet, 5 block or just ask for away from the main pool - but its all quiet after 7pm”
25davem, 23 Apr 2017 | Read review
“Our room was 1574, 3rd, floor, overlooking the ocean, 2 minute walk to beach and right outside. Great choices either way!”
bethmccormick59, 21 Apr 2017 | Read review
5 of 5
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US$ 244* /night
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Prices are for 1 room, 2 adults
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