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18/11/2017 19/11/2017
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    Hotel Playa Cayo Santa Maria

    Las Dunas 5 | Cayo Santa Maria, 50100, Cuba
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    Lowest prices for your stay
    18/11/201719/11/2017
    1 room, 2 adults, 0 children
    US$ 233
    US$ 140
    SAVE US$ 93
    US$ 233
    US$ 222
    Traveller (11270)
    Pool & Beach (3158)
    Room & Suite (1222)
    Royalton Cayo Santa Maria
    3,087 reviews
    #1 of 16 hotels in Cayo Santa Maria
     
    Starfish Cayo Santa Maria
    2,253 reviews
    #7 of 16 hotels in Cayo Santa Maria
     
    Melia Cayo Santa Maria
    4,356 reviews
    #10 of 16 hotels in Cayo Santa Maria
     
    Melia Las Dunas
    8,344 reviews
    #8 of 16 hotels in Cayo Santa Maria
     
    Overview
    • Excellent49%
    • Very good36%
    • Average11%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “cigar bar” (211 reviews)
    “seafood” (369 reviews)
    “pizza” (512 reviews)
    Internet
    Parking
    Breakfast Buffet
    Air Conditioning
    Outdoor pool
    Non-Smoking Rooms
    Free Airport Transportation
    Family Rooms
    Poolside Bar
    Concierge
    Spa
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    5.0 Star Hotel
    All hotel details
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    Royalton Cayo Santa Maria
    3,087 reviews
    #1 of 16 hotels in Cayo Santa Maria
     
    Starfish Cayo Santa Maria
    2,253 reviews
    #7 of 16 hotels in Cayo Santa Maria
     
    Melia Cayo Santa Maria
    4,356 reviews
    #10 of 16 hotels in Cayo Santa Maria
     
    Melia Las Dunas
    8,344 reviews
    #8 of 16 hotels in Cayo Santa Maria
     
    Rooms
    18 Nov19 Nov
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Reviews (6,621)
    Traveller rating
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    1 - 5 of 3,182 reviews

    Reviewed 1 week ago via mobile

    Beside the Melia buenavista, the Royalton cayo santa maria and the ensenachos..all luxury resorts..the playa cayo santa maria is the best hotel..this place is not as expensive and luxuries compared to the ones I mention..but it is worth it!!!! 1 staff = most of the...More

    4  Thank Yoset C
    Response from Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa MariaResponded 1 week ago

    Dear Guest: Greetings from Playa Cayo Santa Maria Hotel. Thank you for writing our hotel´s review on TripAdvisor. We're always eager to hear what you liked and how we can improve. I took note about your comments in order to check it with our team....More

    Reviewed 1 week ago

    I really enjoyed myself on this trip, it was peaceful and relaxing. The resort itself was really nice, I stayed in the building closest to the beach (I think it was building 15). It was a really pretty, clean room with a king sized bed,...More

    3  Thank HollyVictoriaE
    Response from Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa MariaResponded 1 week ago

    Dear guest: Greetings from Playa Cayo Santa Maria. We are proud that you have chosen our property to spend your vacation and at the same time I´m really sorry for all the inconveniences during your stay. I took note about your comments in order to...More

    Reviewed 2 weeks ago via mobile

    It’s been years that I’m going to that resort either solo or with friends. Most likely is solo because I know it is safe to travel solo. All people that are working there, Lisdania, Sue, Lazaro, Will, Hanoy, etc ... and so many more. This...More

    2  Thank Christiane C
    Response from Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa MariaResponded 1 week ago

    Dear guest: Greetings from your home away from home. Your loyalty makes the sense of our work and we are so proud you feel that this is your 2nd home. "Come as a guest, leave as a family" is more than our slogan, it is...More

    Reviewed 4 weeks ago via mobile

    Our family at PCSM has endured a huge burden trying to recover from Hurricane Irma! We are so happy to know that they are all safe. From the updates we have reviewed, the incredible staff have been working tirelessly in order to re-open this beautiful,...More

    5  Thank Cindy S
    Response from Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa MariaResponded 1 week ago

    Dear guest: Greetings from Playa Cayo Santa Maria. I would like to thank you for choosing our resort again for your recent stay in Cayo Santa Maria. We're always eager to hear what you liked and how we can improve. Thanks again, and we hope...More

    Reviewed 4 weeks ago

    I have travelled several times to Playa Cayo Santa Maria. This Hotel knows how to take care of its repetitive guests with several special attentions. Staff recognize you on your second trip and start treating you like family on the following trips. I've now travelled...More

    3  Thank gatineau_traveller
    Response from Mareyi G, Director de Relaciones Públicas at Hotel Playa Cayo Santa MariaResponded 1 week ago

    Dear guest: Greetings from your home away from home. We really appreciated your recent stay in our resort. Your loyalty makes the sense of our work and we are so proud you feel that this is your 2nd home. "Come as a guest, leave as...More

    Royalton Cayo Santa Maria
    3,087 reviews
    #1 of 16 hotels in Cayo Santa Maria
     
    Starfish Cayo Santa Maria
    2,253 reviews
    #7 of 16 hotels in Cayo Santa Maria
     
    Melia Cayo Santa Maria
    4,356 reviews
    #10 of 16 hotels in Cayo Santa Maria
     
    Melia Las Dunas
    8,344 reviews
    #8 of 16 hotels in Cayo Santa Maria
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Spa
    • Hotel Amenities
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Spa
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$ 152 - US$ 302 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Luxury Hotel in Cayo Santa Maria
    • #4 Top resorts Hotel in Cayo Santa Maria
    • #5 Romantic Hotel in Cayo Santa Maria
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 769
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Cancelon, South African Hotels, Evoline ltd, TripOnline SA and Gaviota Hotels so you can book your Hotel Playa Cayo Santa Maria reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Caribbean >
    • Cuba >
    • Villa Clara Province >
    • Cayo Santa Maria
    Add Photo Photos
    Traveller (11270)
    Pool & Beach (3158)
    Room & Suite (1222)
    Dining (896)
    Hotel & Grounds (5783)
    Bathroom (179)
    Family and Play Areas (137)
    Business Centre & Event Rooms (43)
    Nearby
    Melia Las Dunas
    8,344 reviews
    1.09 km away
     
    Melia Cayo Santa Maria
    4,356 reviews
    1.45 km away
     
    Starfish Cayo Santa Maria
    2,253 reviews
    .81 km away
     
    Royalton Cayo Santa Maria
    3,087 reviews
    1.27 km away
     
    Nearby Restaurants
    Restaurant en Familia
    69 reviews
    46.00 km away
    Restaurante La Estancia
    94 reviews
    54.03 km away
    Lenny's Bar and Grill
    768 reviews
    66.84 km away
    Restaurant Maite La Qbana
    187 reviews
    74.46 km away
    Nearby Attractions
    Santa Maria Beach
    1,273 reviews
    2.10 km away
    Delfinario en Cayo Santa Maria
    2,195 reviews
    5.48 km away
    Plaza La Estrella
    651 reviews
    1.51 km away
    Plaza Las Dunas
    155 reviews
    1.24 km away
    Ask a question
    Questions & Answers
    acbeau
    4 October 2017|
    AnswerShow all 2 answers
    Response from LisaM_InToronto | Reviewed this property |
    I contacted them through Facebook on the weekend. You might want to try that too. I think their customer service manager - Mareyi - responded (within 10 minutes). I asked about December and she said she expected it to be OK... More
    0
    Votes
    Amanda D
    3 October 2017|
    AnswerShow all 4 answers
    Response from SweetCanuck | Reviewed this property |
    We saw some colourful little lizards by the beach, nothing threatening.
    1
    Vote
    184Jenny
    28 September 2017|
    Answer
    Response from LisaM_InToronto | Reviewed this property |
    You might want to ask through Facebook. I contacted them that way this weekend, and they responded almost immediately (within 10 minutes). I think it was their customer service manager - Mareyi. I asked whether they would... More
    0
    Votes
    Room Tips
    "building 15 was one of the closest ones to the beach, it had gorgeous views"
    Read review
    "I prefer bloc six. It provides you with a view of the sea but is quiet, i.e. away from activity."
    Read review
    "Building 15 and 7 are the best."
    Read review
    "higher floors in order to stay away from mosquitoes."
    Read review
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