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Memories Paraiso Azul Beach Resort

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Memories Paraiso Azul Beach Resort
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6,098 Reviews from our TripAdvisor Community

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There are newer reviews for Memories Paraiso Azul Beach Resort
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Showing 4,456: English reviews
Mississauga, Canada
Reviewed 30 May 2015

We came back last week, we stayed at memories paraiso azul for 4days, it was not enough for us :( The resort is big. We stayed at 36th building(3dr floor), it is close to lobby, pool, beach, main buffet. The room was everyday cleaned, the food was good (didn't have any problems), drinks good, very tasty done at lobby bar,...

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5Thank Irena28
Reviewed 29 May 2015 via mobile

This was my first vacation with just me and my daughter who is 9, to a sunny destination 😀. I was thinking is this place going to be a dive because of the comments on trip advisor and was worried but once we arrived I was surprised by the beautiful beaches, flowers and staff!!! He are are few things I...

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4Thank Jodilynn T
Vancouver, Canada
Reviewed 29 May 2015

I do not like to write negative reviews and I do not like to complain but this hotel has left a very mixed set of emotions for me and my family. Brief summary: I have been planning our wedding for May, 2015 since last July, 2014. I had 2 wonderful wedding coordinators working with me during this entire year. The...

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10Thank Olga604
General Manager P, General Manager at Memories Paraiso Azul Beach Resort, responded to this review

Dear Olga Thank you for taking the time to share your feedback about your recent event at Memories Paraiso Azul. I am certainly aware of some of the concerns prior to your event. I hoped to have recovered and rectified the mis-communication errors and specific issues. Obviously we failed to live up to your vision of your wedding day ....

Toronto, Canada
Reviewed 28 May 2015

Title: Terrible. I liked only the Michael Jackson impersonator and swimming with the dolphins. ID#: 274054919 This resort was the worst I have ever been to and that was my first time in Cuba. Fist of all the buffet was awful with tons of flies all around us and on the food which was a recycling of the same food...

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5Thank Lyse L
Vancouver, Canada
Reviewed 28 May 2015

Have to say this property, staff, entertainment, food & activities all exceeded my expectations. I was extremely skeptical, as a friend of mine had been there the wk. previous to my arrival & she was not impressed. I have to say everything went exceptionally well. Beginning with our Sunwing flight from Vancouver which was on time & our seats were...

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6Thank Chimodog
General Manager P, General Manager at Memories Paraiso Azul Beach Resort, responded to this review

Thank you for your kind words and recommendation of Memories Paraiso Azul to future travelers! We are thrilled to read that we played a part in creating unforgettable memories of this experience. I hope we have the pleasure of helping you create many more on a return visit to Cayo Santa Maria! Thank you for taking the time to craft...

Reviewed 28 May 2015 via mobile

We visited the second week of April 2015 and absolutely loved it. This was our first trip to Cuba - the service was great it was a friendly clean atmosphere the buffet always had a lot of variety and plenty of food. A big shout out to Alexander from the diamond club as he went over and above to make...

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6Thank Garyjessemarsha
General Manager P, General Manager at Memories Paraiso Azul Beach Resort, responded to this review

Thank you for taking the time to write such a wonderful review. We truly appreciate the feedback and would love to see you back with us in the near future. Best Regards, Mario A. Davalos

Ontario
Reviewed 27 May 2015

We booked this as a last minute trip and had no time to read the reviews so we were actually pleasantly surprised because if we had read the reviews we may not have gone. For what we paid we received our money's worth. The staff are amazing and they contributed largely to us having a great stay. Best wishes and...

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5Thank YorkshiremanOntario
General Manager P, General Manager at Memories Paraiso Azul Beach Resort, responded to this review

I apologize that we failed to impress you during your recent stay with us! I appreciate your candor in your review of your stay. We take feedback from our guests very seriously. I welcome any additional comments or suggestions you would like to share, and I hope you will try our hotel again in the future. Thank you, Mario A....

Toronto, Canada
Reviewed 27 May 2015

After reading the reviews both good and bad I was nervous to travel to this resort. However I went with an open mind. Well we just got back this week and must say it was a big let down. Where do I begin. Bus ride to the hotel was about an hour and a half, did not mind this as...

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10Thank Dona C
General Manager P, General Manager at Memories Paraiso Azul Beach Resort, responded to this review

Thank you for your review. We all know how important the details are to a great experience overall, and we regret that you were not impressed with our service offerings. We promise our guests a memorable experience, and we always working to ensure that our pricing is in line with the quality of the guest experience. I sincerely appreciate your...

Toronto, Canada
Reviewed 27 May 2015

So the beaches are beautiful, and thats basically what we go for because we know that Cuba is no good for food, so we brought snacks and survived. I actually lost 3 pounds :).. When we first got there we found that we had no water at all. We called the front desk and apprently a pipe broke. We meet...

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6Thank Sheri S
General Manager P, General Manager at Memories Paraiso Azul Beach Resort, responded to this review

Thank you for taking the time to provide us with feedback. We always appreciate when guests take the time to share their experiences. Feedback whether bad or good, is a tool that we use to continuously improve upon the services that we provide. I am sorry about the inconvenience you experienced with the suspension of the water supply, which was...

Montréal, Québec
Reviewed 27 May 2015 via mobile

We travelled from end of march to begginning of april. (2 adults and 1 child). First of all, let's start with the positive: 1- the beach is amazing, couldn't get enough of it.... 2- we had booked a suite and the room was very nice and comfy... a lot of room for the 3 of us.... enjoyed the ocean vue.......

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7Thank Gennie L l
General Manager P, General Manager at Memories Paraiso Azul Beach Resort, responded to this review

Thank you very much for sharing your experience and we regret that we have not been able to meet your expectations during your recent visit. Please accept my apologies and thank you for your constructive feedback . We hope to have the opportunity to welcome you back in the not too distant future. When your plans bring you back to...

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Amenities

Highlights
  • Spa
  • Pool
  • Beachfront
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Spa
  • Tennis Court
  • Pool
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Internet
Services
  • Airport Transportation
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting

Additional Information about Memories Paraiso Azul Beach Resort

Address: Caibarien Villa Clara, Cuba
Region: Caribbean > Cuba > Villa Clara Province > Cayo Santa Maria
Price Range: ₹ 7,916 - ₹ 15,355 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Memories Paraiso Azul Beach Resort 5*
Number of rooms: 666
Hotel Style:
#1 Best Value Hotel in Cayo Santa Maria
#4 Spa Hotel in Cayo Santa Maria
#7 On the Beach Hotel in Cayo Santa Maria
#7 Luxury Hotel in Cayo Santa Maria
#7 Top resorts Hotel in Cayo Santa Maria
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Questions & Answers

Here's what travellers have asked, with answers from Memories Paraiso Azul Beach Resort staff and other travellers.
1,173 questions
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Toronto, Ontario, Canada

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Questions? Get answers from Memories Paraiso Azul Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms in building 53 are very close to the beach”
 of 5 bubbles CBtraveller_12, 20 Jan 2017 | Read review
“Bungalow 39 is right near the snack bar”
 of 5 bubbles , 16 Jan 2017 | Read review
“Ask to be on Azul side, nicer and quieter from villa and kids pool”
 of 5 bubbles Candice69, 14 Jan 2017 | Read review
“Room 5362 has a lovely ocean view. Bungalow 53 is close to both the pool and beach.”
  • 5362
  • 5362 Jr Suite Oceanview
  • 5362 Jr Suite Oceanview
  • 5362 Jr Suite Oceanview
 of 5 bubbles 584angiek, 13 Jan 2017 | Read review
“Bungalow 32 - (3204) ground floor was good. Air Conditioner worked extremely well and HOT water/great pressure.”
 of 5 bubbles 92teresab, 13 Jan 2017 | Read review
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