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Sanctuary at Grand Memories Santa Maria

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Traveller (937)
Pool & Beach (207)
Room & Suite (158)
Overview
  • Excellent47%
  • Very good36%
  • Average10%
  • Poor5%
  • Terrible2%
Travellers talk about
“butler service”(39 reviews)
“chicken mayo”(19 reviews)
“diamond club”(38 reviews)
AMENITIES
Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star accommodation
All hotel details
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Reviews (545)
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407 results
Traveller rating
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9
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LanguageEnglish
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167
165
48
18
9
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All reviewsbutler servicechicken mayodiamond clubdinner reservationslobstera la cartesanta mariaadults only sectionliquor dispenserpool barbeach grillcart ridesbutler namedthe busother resortsgrand buffetgold bracelets
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1 - 5 of 407 reviews
Reviewed 2 days ago

The personal service ! Wow ! The concierges (Yaima and Yadiel) are a fantastic team ! They made our spring visit so much fun ! we look forward to seeing them again. This was our 5th time in Cuba and 3rd in Santa Maria. This...More

2  Thank jazzfang
Reviewed 3 days ago

Just returned form Sanctuary at Grand Memories a week ago we stayed 11 nts. Let me tell you ...the beach is the mos beautiful beach that I have ever seen, and I have seen a few, it is better then Varadero, Punta Cana and Mexico...More

Thank 113canada25
Reviewed 3 days ago

Went for two weeks at the end of July and beginning of August 2018. One week with friends, one week solo, but met lots of new friends. My 11th time in Cuba in 11 years. I have previously been to Varadero, Havana, Holguin and Santa...More

3  Thank Annie V
Reviewed 3 days ago via mobile

There is no doubt that the beach is one of the best in the world. HOWEVER, all the beds and umbrellas are ‘reserved’ by the beach man for those people who have tipped him by 7am. Most people don’t appear until gone 10am. Loud, relentless...More

1  Thank Sarah L
Reviewed 4 days ago

We stayed 9 days from July 22-31st. This was our 15th trip to Cuba, 3rd to Cayo Santa Maria and our first trip to this resort. To address some of the reviews I have read, yes, like most places I have been to if you...More

Thank Cheryl G
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Beachfront
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Shuttle Bus Service
Room Service
Free Parking
Wheelchair Access
Airport Transportation
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 134 - US$ 440 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Cayo Santa Maria
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 134 - US$ 440 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Top resorts Hotel in Cayo Santa Maria
Room types
Suites, Non-Smoking Rooms
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Traveller (937)
Pool & Beach (207)
Room & Suite (158)
Dining (100)
Family and Play Areas (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
Melly6359
6 August 2018|
AnswerShow all 3 answers
Response from Sarah L | Reviewed this property |
All the butlers do is sort out problems and reserve restaurants. They are not butlers. The area on the beach for Sanctuary guest is tiny and people are packed in like sardines. Loud music blasts out all day. I advise turning... More
0
Votes
Room Tips
"Ask for the rooms in Yadiel's section ... his great !"
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"Building 61 for me was good..quiet !!"
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"Bungalow 61 and 60 are close to everything. Second or third floors for good views."
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"Hotel does not have elevators so if you have problems with stairs request a lower level but the best views..."
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