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Hotel Versalles

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04/06/2017 05/06/2017
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28 Reviews from our TripAdvisor Community

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Showing 28: English reviews
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Reviewed 28 December 2016 via mobile

I Would not recommend this hotel. The hotel was dirty, no hot water, no wifi, showers don't work. Most of the staff is rude and very unprofessional. They are quick to take your money but not quick to solve any issues you may have.

Thank Tracy-Ann D
Reviewed 11 October 2016 via mobile

I don't even think it makes sense to leave a review here because I don't think the management of one exists that is cares. As soon as I entered the place I noticed that there was no security. Be careful unloading your luggage in the parking lot because someone can easily drive by and shoot you. The room costs around...

Thank Ashish S
Reviewed 17 September 2016

What can you say? There is no other option in May Pen, so there is no real reason to keep up, let alone improve, this property. It is only 25 years old, but looks like it's 60. I will say this, the hotel on site is not bad at all. The Chinese food is the best option, Mr. Chin is...

1Thank jedeasonjr
Reviewed 3 September 2016

No customer service. Rude staff who appeared to be too busy talking to each other than looking after guests . No breakfast available, good job we were only there one night. This used to be very well established and nice place to stay...what a run down place need I say more...

2Thank gerti66
White Bear Lake, Minnesota
Reviewed 15 August 2016 via mobile

I have stayed here 3 times to do business in May Pen and only returned because I could not find any other hotel in town. There is a vast list of maintenance needed from the non working fountain in front to the faucet almost hanging into the tub. Needs painting, remodeling, and screens on windows. Bar and restaurant staff pleasant...

1Thank Jlinse
Reviewed 17 July 2016 via mobile

Checked in July 6 , hotel is ok but could use some upgrading . Ups : was clean everyday and our cleaner Stacy was fantastic , she had all our ironing done also , Lee the guy who maintained was great he always had a smile and did whatever u ask , major shout out to him Downs : needs...

Thank Shanna69
Moore, Oklahoma
Reviewed 22 November 2015

My wife and I had the unfortunate experience of visiting this hotel in October 2015. We arrived at the hotel at about 11:30pm just for an overnighter to check out the following morning. Upon arrival we were met by a woman (Miss Pauline Lewis) who was at the front desk and slated to work that night. I handed her my...

12Thank kreygscott
Reviewed 14 October 2015

Versalles have simply the best staff and food. Ms McKay is a blessing to the hotel, she treat the guess with respect, she make sure you are ok. One of my things to do when I visit there is to sit at open bar and talk with the staff, they are friendly and nice to their guess. I have been...

3Thank Loraine W
May Pen, Jamaica
Reviewed 3 July 2014

The first time i went it was excellent but the second time was horrible. I called in and booked a room but when i got there they said they didn't book it, i waited for 20 minutes at in the lounge and i had to pay for a pricier room only to see that the cheaper room was in at...

8Thank neisha m
Woodcliff Lake, New Jersey
Reviewed 26 January 2014 via mobile

I stayed at this hotel for 5 nights and I find this review hard to write. I was in The country on a mission trip to help those who are less fortunate. Maypen is not a wealthy area and as such the hotel reflects this area of Jamaica. Like those that I was there to help, the hotel was doing...

26Thank Jon G

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04/06/2017 05/06/2017
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  • Free Parking
  • Bar/Lounge
  • Restaurant
Things to do
  • Bar/Lounge
  • Restaurant
In your room
  • Air Conditioning
  • Free Parking

Additional Information about Hotel Versalles

Address: May Pen, Jamaica
Region: Caribbean > Jamaica > Clarendon Parish > May Pen
Number of rooms: 30
Also Known As:
Versalles Hotel Jamaica
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Versalles staff and other travellers.
5 questions
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Negril, Westmoreland, Jamaica
over a year ago

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Questions? Get answers from Hotel Versalles staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 209 has a very uncomfortable and noisy sofa. Be sure to ask if their hosting an event before you go.”
542neisham, 3 Jul 2014 | Read review
“Ask for rooms close to the front desk.”
Paisley46, 15 Mar 2013 | Read review
“rooms 200-UP”
  •                   our room
kimberleyanderson, 4 Jun 2012 | Read review
“room 210,1,19”
  •                   our room
kimberleyanderson, 27 Jun 2011 | Read review
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