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Imperia Hotel et Suites Terrebonne

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Rooms
30 Dec31 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Property amenities
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Wheelchair Access
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Banquet Room
Conference Facilities
Non-Smoking Hotel
Indoor pool
Pool
Room Service
Dry Cleaning
Golf Course
Multilingual Staff
Sauna
Electric Vehicle Charging Station
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Good to know
HOTEL STYLE
Safe
HOTEL CLASS
Location
Full view
Contact
2935 Boulevard de la Piniere, Terrebonne, Quebec J6X 0A3 Canada
Getting there
Montreal-Mirabel Intl Airport27 km
Pierre Elliott Trudeau Intl Airport29 km
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Reviews & more
112Reviews
33Photos
3Q+A
7Room tips
Traveller rating
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Time of year
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On a business trip and the hotel is currently without wifi. Hard to do business from a hotel room without wifi. They should be offering a discount on the room price accordingly. If I hadn’t been able to hotspot my phone, I would have been extremely inconvenienced

Staff apolog
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Stayed here several times for work functions but there has been an obvious management change. Evening restaurant service is slow and inconsistent. We were only group in restaurant as waitress chatted with two bar patrons instead of servicing 1 table in restaurant area. Don't s
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Everything was good.
Clean and good staff that were able to speak both French and English. However, there was no fridge in the room and was $20 extra to get one! There was also no movies on demand which might not be a huge deal for some but when you are there on business, are m
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Response from ImperiaTRB, Management Team at Imperia Hotel et Suites Terrebonne
Responded 8 Jun 2018
Dear guest, We are sorry to hear that your stay with us did not meet or exceed your expectations. We will take your comments into consideration as we strive to improve our guests experience. Best regards,
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Insane policy for deposits.The charges my card for $301.13 , my bill at check out was $288.65. They advised me the difference in the two amounts would be credited to my credit card account in 3 to 5 business days. I understand the concept of getting an authorization to cover you
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Response from ImperiaTRB, The Management at Imperia Hotel et Suites Terrebonne
Responded 8 Jun 2018
Dear guest, We invite you to contact our accounting department if the hold on your card has not yet been released. We do ask for a 150$ deposit for each guest upon arrival either by credit card, cash or debit. We do usually return the hold on the credit card on the same day as your check-out, however, your bank can take a few days to return that amount in your account. We apologize for any inconvenience this may have caused you. Best regards,
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Stayed the last two nights in the Imperia and was impressed by the quality of the room and helpfulness of the staff. Primarily French speaking but they tried hard communicating and whatever we asked for we got. Quality bed and linens.
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le petit déjeuner est il compris dans le prix de la chambre?
Bonjour, Le petit déjeuner n'est pas inclut dans le prix. Par contre si vous le réserver avant votre arrivée il est au taux abordable de 9.50$ plus taxes. Au plaisir!
0 votes
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le petit déjeuner est- il compris dans le prix de la chambre?
Bonjour, Le petit déjeuner n'est pas inclut dans le prix. Par contre si vous le réserver avant votre arrivée il est au taux abordable de 9.50$ plus taxes. Au plaisir!
0 votes
Bonjour, Y a t'il une expédition d'équitation près de l'hôtel ? Si oui, pouvez vous me parler de la qualité de la "ride"? Est ce qu'on chevauche sur la plage, en montagne. Y a t'il de belle chose à y voir ? Merci
Bonjour, Près de l’hôtel, plusieurs possibilités s’offrent à vous pour faire de l’équitation. Malheureusement, comme nous ne sommes ni situé près de la plage ni près d’une montagne, ce type d’expérience n’est donc pas possible. Toutefois, les parcours offerts se déroulent en forêt. D’ailleurs, un des sites qui se trouve à une dizaine de minutes de l’hôtel vous offre deux types d’expériences : la randonnée standard de jour et la randonnée de nuit. Il s’agit d’un parcours de deux heures et demi à trois heures d’équitation, suivi d’un feu de camps. Une consommation (bière, boisson gazeuse, eau) vous sera offerte gratuitement accompagnée de guimauves et de saucisses. Au plaisir de vous accueillir, La direction
0 votes
"Go somewhere else"
"Don't stay here is my tip"
"Pool water cold. Hotel restaurant overpriced & mediocre. Issues with shower & toilet, room key problems, excessive noise"
"Our fourth floor room near the end of the hall, was quiet"
"- Go somewhere else"
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PRICE RANGE
US$ 110 - US$ 145 (Based on Average Rates for a Standard Room)
LOCATION
CanadaQuebecTerrebonne
NUMBER OF ROOMS
80
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