Hotel Star Pacific
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East Dorgah Gate Ambarkhana, Sylhet City 3100 Bangladesh
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Room & Suite (60)
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About
#5 of 40 in Sylhet City
Location
Cleanliness
Service
Value
See why so many travellers make Hotel Star Pacific their hotel of choice when visiting Sylhet City. Providing an ideal mix of value, comfort and convenience, it offers a family-friendly setting with an array of amenities designed for travellers like you.
Guest rooms offer a refrigerator and air conditioning, and Hotel Star Pacific makes getting online easy as free wifi is available.
You can also take advantage of some of the amenities offered by the hotel, including 24 hour front desk, a concierge, and room service. In addition, guests can enjoy a rooftop pool and free breakfast during their visit. As an added convenience, there is free parking available to guests.
While you’re here, be sure to check out some of the Indian restaurants, including Woondaal King Kebab, La Vista Hotel | Restaurant on the 7th, and Nawab's Kitchen, all of which are a short distance from Hotel Star Pacific.
Best of all, Hotel Star Pacific makes it easy to experience many great Sylhet City attractions like Shahjalal Dorgha (0.2 mi), Ali Amjad Clock Tower (1.0 mi), and Hawapara Jame Mosque (0.4 mi), which are a short distance away.
At Hotel Star Pacific, your comfort and satisfaction come first, and they look forward to welcoming you to Sylhet City.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Hot bath
Fitness Centre with Gym / Workout Room
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Wifi
Rooftop pool
Outdoor pool
Restaurant
Breakfast buffet
Car hire
Business Centre with Internet Access
Meeting rooms
BBQ facilities
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Modern
Location
Full view
66Somewhat walkable
Grade: 66 out of 100
29Restaurantswithin 1 km
2Attractionswithin 1 km
73Reviews0Q+A18Room tips
Reviews
Traveller rating
- 24
- 33
- 7
- 3
- 6
Time of year
Traveller type
Language
Selected filters
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- English
Popular mentions
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Most Recent
Faced with the worst stuff behaviour here. They took a whole day charge for the previous day as we arrived at 6:00 am. But on the phone they said they will charge us half if we check-in early. Such unexpected behaviour. Got the most eerie behaviour from the reception
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Date of stay: May 2022Trip type: Travelled
Helpful
+1
Been there last month for my business trip. The hotel is contemporary and very comfortable. The greatly decorated reception area will catch the eyes at the beginning and the room will complement that feeling. Bed is very comfortable and the room is equipped with necessities. Breakfast is quite plenty. Location is great if you are for business trip and want to stay in the city. The only improvement requirement is the in room food quality. There are plenty of good restaurants in Sylhet, and compare to them the food taste is poor.
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Date of stay: March 2022Trip type: Travelled
Cleanliness
Service
Sleep Quality
Room Tip: Higher floor and not-road front room will be better
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Helpful
+1
Stayed here for 2 nights. The hotel is listed as a 3 star but by European standards I think that is stretching it. I booked a Deluxe double room but the room that I was initially given was anything but. However, much to their credit, the issue was immediately resolved when I complained. I was shown a few options and choose a room that was fairly decent. The service was very good and all staff were very polite, pleasant and professional. The restaurant Manager was very hospitable and the staff were very attentive. Overall it was an enjoyable stay and I think it would be difficult to find anything better in Sylhet. Only the 'Rose View' rates better. I have given it a 4 star as it could do with some improvements, especially the bathroom as it looks ragged.
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Date of stay: February 2022Trip type: Travelled
Room Tip: Choose the 3rd floor.
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Helpful
We were here for 10 nights. Super friendly and helpful staff, superb quality food, clean, and amazing facilities. Would give any 4* hotel in Dhaka a run for its money! The room was clean and spacious. I was able to work from the lobby - really contemporary and well-lit space - and keep going with great coffee from Crimson Cup on the ground floor. Highly recommended. Would be my #1 choice for a hotel stay in Sylhet. One tip - use your own 4G SIM for internet connectivity :)
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Date of stay: March 2021Trip type: Travelled
Helpful
Response from Ahad Ullah Shah, Marketing at Hotel Star Pacific
Responded 9 Mar 2021
Dear Sir, Thank you so much for your awesome review! We are very pleased to hear that you loved our quality hotel service and that you have recommended us for this. Thank you once again for choosing us and we hope to see you soon again!
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Great service, friendly staff, very helpful. Very clean hotel , food is really testy. Specially hotel staff is outstanding . And hotel manager is very polite, friendly and helpful. I will recommend this hotel to all of my friend and family. Definitely I will visit this hotel again.
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Date of stay: February 2021Trip type: Travelled
Helpful
Response from Ahad Ullah Shah, Marketing at Hotel Star Pacific
Responded 14 Feb 2021
Dear Munalisa, Thank you so much for your 5-star review! We are very pleased that you enjoyed our great hotel and foodservice. We take pride in providing the best hotel experience for all our guests. Thank you once again for choosing us and we hope to see you soon!
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The hotel is located centrally. The reception area is clean and looks impressive. Staff all spoke good enough English and were very helpful and friendly. The rooms were pleasant and comfortable. The breakfast was also quite good and satisfying. The rooftop pool area is nice, clean and tidy. Would recommend this hotel to stay in Sylhet.
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Date of stay: February 2020
Rooms
Cleanliness
Service
1 Helpful vote
Helpful
Response from savasaachi, Guest Relations Manager at Hotel Star Pacific
Responded 18 Mar 2020
Dear Sir, Thank you so much for your kind review! We are very pleased that you had a great experience with us and that you liked our clean ambience and the breakfast served. Thank you once again for your stay with us and hope to see you soon!
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Check in was smooth and we got our deluxe couple room at 9th Floor. Hotel is situated on dargah gate road. We stayed for a night only. Dargah is 1 munites from the hotel. Room is not so big but perfect for 2 person and clean. Toilet is also clean. Electrical sockets need to change as those becomes old. Breakfast was perfect and have so many choices. Hotel has free parking space at basement. There is a good coffee shop at ground floor. I really recommend this hotel and must return if i come again to Sylhet.
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Date of stay: February 2020Trip type: Travelled
2 Helpful votes1 Repost
Helpful
Response from savasaachi, Guest Relations Manager at Hotel Star Pacific
Responded 7 Mar 2020
Dear Sir, Thank you so much for your kind review! We are very glad to know that you had an overall great time at our hotel enjoying the clean and nice ambient as well as the breakfast and coffee service. Also from time to time, we repair or upgrade our electric system where required. Thank you once again for your visit and hope to see you soon!
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+1
Went to Sylhet for official purpose and stayed in this hotel for a night. The hotel is in front of the famous Mazar of Shah Jalal. The rooms are clean. Service is very good. Breakfast is sufficient and has variety. There's a pool on the rooftop of the hotel with a gym. All other amenities are within walking distance.This hotel is a very good option to stay in Sylhet.
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Date of stay: June 2019Trip type: Travelled
Rooms
Cleanliness
Room Tip: Rooms in higher floors have good views of the city
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2 Helpful votes
Helpful
Response from savasaachi, Guest Relations Manager at Hotel Star Pacific
Responded 7 Mar 2020
Dear Sir, We highly appreciate your kind review! We love nothing more than providing a great experience to all our guests and we are very glad that we met your expectations. Thank you much for choosing us and hope to see you soon again!
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+1
From the beginning very poor service. We had to wait and hour at reception because the hotel could not find our reservation and wanted us to pay again for the room despite showing our booking confirmation which stated the room was paid for. The reception staff were very rude. Upon arriving at the rooms we were even more disappointed in the standard of the room. First room they gave us the AC had a leak and then they put us in an even more cramped room which had a horrible smell within it. The cleanliness and upkeep of the rooms were not at all upto standard. We also had mosquitoes in the room. I would personally avoid this hotel again.
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Date of stay: April 2019Trip type: Travelled
1 Helpful vote
Helpful
Response from savasaachi, Guest Relations Manager at Hotel Star Pacific
Responded 7 Mar 2020
Dear Guest, We are very disappointed to hear about your experience with us for which we would like to extend our sincerest apology and we can assure you that this is not the norm at our hotel as we always strive to provide the best service to all our guests while maintaining the highest standard of cleanliness and hygiene. That said, we always listen to our guest's feedback. So we will definitely forward this to Hotel Management. Also to better understand and resolve the issue with you, we would like to know more about your stay because we don't want to lose you as a valued customer. Hope you will give us a chance again and visit us soon!
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We stayed there 2 nights and it was a very good experience.The check in was very effecient,the food was really nice the staff and their behaviour was excellent.they just need to ho through a renovation.The sockets and reading lights were sometimes bot working properly.Even after this we loved the experience we had.
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Date of stay: November 2018Trip type: Travelled
1 Helpful vote
Helpful
Response from savasaachi, Guest Relations Manager at Hotel Star Pacific
Responded 7 Mar 2020
Dear Sir, Thank you so much for your visit and taking the time to share your thoughts! We are very glad to hear that you had an overall great time at our Hotel and that you loved our food and service. Also to address the issue on the electric system, we can assure you that from time to time we run repair and maintenance works on all our amenities. Thank you once again for your stay and hope to see you soon!
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PRICE RANGE
$52 - $114 (Based on Average Rates for a Standard Room)
LOCATION
BangladeshSylhet DivisionSylhet City
NUMBER OF ROOMS
83
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Claim Your Listing Frequently Asked Questions about Hotel Star Pacific
Which popular attractions are close to Hotel Star Pacific?
Nearby attractions include Shahjalal Dorgha (0.2 km), Hawapara Jame Mosque (0.6 km), and Signature (1.1 km).
What are some of the property amenities at Hotel Star Pacific?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Hotel Star Pacific?
Guests can enjoy free breakfast, an on-site restaurant, and barbeque facilities during their stay.
What are some restaurants close to Hotel Star Pacific?
Conveniently located restaurants include Panshi Restaurant, Platinum Lounge, and Woondaal King Kebab.
Are there opportunities to exercise at Hotel Star Pacific?
Yes, guests have access to a fitness centre and a rooftop pool during their stay.
Does Hotel Star Pacific have airport transportation?
Yes, Hotel Star Pacific offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Star Pacific?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Hotel Star Pacific?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Hotel Star Pacific offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Is Hotel Star Pacific accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.