Hotel Grand View 1
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Symphony Heights, Baruthkhana, Zindabazar, Sylhet City 3100 Bangladesh
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About
#15 of 40 in Sylhet City
Location
Cleanliness
Service
Value
Hotel Grand View - Sylhet is A New Luxury Magnificent Business Class Hotel Ideally Located In The Heart Of Sylhet City. We Provides Many First Class Services, Facilities & Hospitality At Rates Guests Like You Would Find Convenient. Our Aims To Provide Customers With An Excellent And Truly Memorable Experience. Our hotel has Restaurant for Food and Beverage of your choice, Banquet Hall, Executive Meeting room with Wi-Fi access and all other modern amenities.
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Property amenities
Restaurant
Children Activities (Kid / Family Friendly)
Laundry service
Good to know
HOTEL STYLE
Business
Location
Full view
72Somewhat walkable
Grade: 72 out of 100
37Restaurantswithin 1 km
4Attractionswithin 1 km
Contact
Symphony Heights, Baruthkhana, Zindabazar, Sylhet City 3100 Bangladesh
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7Reviews1Q+A4Room tips
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The Grand View is a little mis-named because there is no “grand view” especially from a side room which is where I stayed. It is situated on top of the “Tescoo Store” which has the same branding that we all recognize but that extra ‘”o” and no groceries. Love it! The hotel begins with reception and the restaurant on the 2nd floor (3rd for Americans). Reception is pretty small but has seating benches and is clean and functional. The staff speak reasonable English and were very helpful. They really wanted us to like the hotel and Bangladesh. The only lift is tiny and slow but eventually gets the job done. My room was pretty spacious with 2 queen size beds that were reasonably comfortable, a bonus after some of the rock hard mattresses in other Bangladeshi hotels. There was also a desk and chair, mini fridge with a few drinks inside, small flat screen TV on the wall and a ceiling fan. There was also an A/C unit which I didn’t use. I also didn’t turn the TV on but one of my fellow guests complained that there was no English-language news channel. Being at the side my small window looked out on the wall of another building about a meter away. The downside was the lack of light but with the upside of it being much quieter than rooms at the front and back was ample consolation. The floor was carpeted which is unusual in Bangladeshi hotels. Everything was clean and unscuffed. The bathroom was really tiny with an unenclosed shower squeezed between the sink and the toilet, both of which were awash after use of the shower. The hot water ran cold really quickly even with just a brief shower. There was free wifi which was easy to use and stable but ran very slow some of the time. The breakfast buffet was fairly standard but ample. I had some laundry done which came back within 24 hours neatly packaged in individual clear bags. It was only later that I discovered all my stuff had been washed together and one garment had bled deep blue dye onto everything light coloured. Not the end of the world but irritating On balance the Grand View is a reasonable choice in Sylhet particularly with the lovely staff who go above and beyond to help.…
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Date of stay: January 2020
Cleanliness
Service
Sleep Quality
Room Tip: Side room have little light but. are quietest
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1 Helpful vote
Helpful
Response from Ahad Ullah Shah, Owner at Hotel Grand View 1
Responded 7 Dec 2020
Dear Jane , Thank you so much for your visit and review! We are very glad that your overall experience with us was positive and that you enjoyed our hospitality. Also we will keep in mind your feedback and do our best to improve on the issues you raised. Thank you once again for your choosing us and we look forward to seeing you again!
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One review questioned the view but our room looked over a quiet courtyard with leafy palm trees (room 406). Bathroom was large and clean, clean room, comfortable and clean bed. Complimentary fresh fruit was provided which was gratefully accepted.. The restaurant did a varied and decent breakfast, but for some reason, perhaps being the only foreigners, we were presented with freshly prepared rice, curry and vegetables which we simply could not eat on top of the buffet breakfast but it was a nice gesture. The hotel is situated close to shops and restaurants that are worth visiting - Woondaal and Panshi.
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Date of stay: December 2019
Location
Cleanliness
Service
Room Tip: Ask for a room overlooking the courtyard.
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1 Helpful vote
Helpful
Response from Ahad Ullah Shah, Owner at Hotel Grand View 1
Responded 7 Dec 2020
Dear RothburyLady, Thank you so much for your awesome review! We are very glad that you had a very satisfying experience with us and you loved our amenities and breakfast served. We value all our customers and pleased that we met your expectations. Thank you once again for visiting us and we hope to see you soon again!
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Exceptional. Staff are very friendly, helpful, room conditions is very good. i love it . housekeeping and reception always was available, food is delicious,Manager was available beyound his duty. Highly recomanded this hotel.
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Date of stay: November 2019
Value
Rooms
Service
Room Tip: Crystal Suite
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1 Helpful vote
Helpful
Response from Ahad Ullah Shah, Owner at Hotel Grand View 1
Responded 7 Dec 2020
Dear 928fahima, We highly appreciate your visit and recommend! We are very happy that you enjoyed our top-class hotel service. Thank you so much for your visit and hope to see you soon again!
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Nice room, friendly staff. good location, food is tasty. nice welcoming during check in & check out time, great management. friendly manager. during check out time received surprized gift... Thanks... all the best. see u again
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Date of stay: December 2019Trip type: Travelled
Rooms
Cleanliness
Service
Room Tip: Exellent Service, Friendly staff
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1 Helpful vote
Helpful
Response from Ahad Ullah Shah, Owner at Hotel Grand View 1
Responded 7 Dec 2020
Dear 41palash, We are very glad that you enjoyed our friendly and welcoming hotel service , delicious food and gifts you got. Thank you so much for choosing us and we hope to see you soon again!
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+1
It is a three star hotel and is not too bad but it does not have a "grand View"! Reception is slow and cumbersome as are the rest of the staff. Do watch out for mis-billing. Keep copies of your receipts. The rooms are not too bad and have basic facilities. Do remember that Sylhet is a remote town close to the northern border with Assam and so do not expect too much. If you stick to staples like rice, dal and mutton curry, the food should be OK. The rooms are clean as were the bathrooms. They need to get better staff and sack the manager!
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Date of stay: October 2019
Value
Rooms
Service
2 Helpful votes1 Repost
Helpful
I have visited with my family this hotel for two nights. When I check in this hotel greet them from myself to them. Even I greet them they do not reply. Most of the employee of this hotel are not groomed. All staff I have seen beard bunch in the face. Room is small and clean. Reception is the mirror of the hotel, but the receptionist were not good welcoming when I am checking out one of the receptionist sit in chair lying on foot in front of the guest. In hotel behaviour it is not acceptable. Overall they need more training for about hotel SOP and about grooming and greetings. And this is my first vist of this hotel.
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Date of stay: July 2019Trip type: Travelled
3 Helpful votes
Helpful
Response from Ahad Ullah Shah, Owner at Hotel Grand View 1
Responded 7 Dec 2020
Dear ssaahid, Thank you so much for your visit! We are extremely disappointed to hear about your experience. The issues you raised are rare occurrences at our hotel as we always strive to provide the best hotel service for all our guests . That said , we always listen to our patron's feedback. So we will forward this to the hotel management . Also to better understand and resolve the issues with you, we would like to hear more about your experience; so could please phone the hotel and ask for a manager and that would be highly appreciated. Hope you give us a chance again and visit us soon!
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PRICE RANGE
$20 - $48 (Based on Average Rates for a Standard Room)
LOCATION
BangladeshSylhet DivisionSylhet City
NUMBER OF ROOMS
40
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Claim Your Listing Frequently Asked Questions about Hotel Grand View 1
Which popular attractions are close to Hotel Grand View 1?
Nearby attractions include Shahjalal Dorgha (1.0 km), Surma Bridge (0.9 km), and Hawapara Jame Mosque (0.2 km).
What are some of the property amenities at Hotel Grand View 1?
Some of the more popular amenities offered include an on-site restaurant, kids activities, and laundry service.
What food & drink options are available at Hotel Grand View 1?
Guests can enjoy an on-site restaurant during their stay.
What are some restaurants close to Hotel Grand View 1?
Conveniently located restaurants include Panshi Restaurant, Platinum Lounge, and Woondaal King Kebab.