Appenzeller hospitality is preserved and nurtured in the ROMANTIK HOTEL SANTIS. It's grand facade faces onto the Landsgemeindeplatz and offers a magnificent view of the surrounding hills and mountains. The interesting region Appenzellerland entertains all ages with it's history and traditions. A visit to the charming village of Appenzell with it's original boutiques is an absolute must while in Switzerland. The Heeb family and their team are happy to pamper their guests when they return to the cosy hotel from hikes, excursions, winter ski tours or shopping.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
HOTEL STYLE
Classic
City View
Languages Spoken
English, French, German
Location
Landsgemeindeplatz 3, Appenzell 9050 Switzerland
Name/address in local language
Romantik Hotel Santis
327 reviews
Getting there
Good for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
We have just returned home to the UK after a really enjoyable 7 night stay at Romantik Hotel Santis. It is a beautiful traditional hotel in an excellent location and we found everything about the hotel to our liking. The Hotel and our room were kept exceptionally clean, the food was five star and all the staff were very helpful and friendly with nothing being too much trouble. The Hotel clearly benefits from the personal hands on of the owners. Our room was spacious, tastefully decorated and furnished, with a modern bathroom and everything a guest would require. As we were staying longer than three nights we were issued with Appenzeller tourist cards, which gave free access to three different cable ways, the local transport, and the museum, quite a nice perk when staying in Swizerland as things can be expensive. I have travelled to Switzerland on over thirty different occasions and found this hotel up with the best. It was my first visit to this particular area of Switzerland. Would I go back? Yes certainly in a heartbeat and I would also stay at this hotel.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip:Â Stay more than three nights and benefit from the Appenzeller Tourist Card
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefan A Heeb, Other at Romantik Hotel Santis
Responded 16 Jul 2023
Dear mikegS8150LY It is such a pleasure that you enjoyed your stay so much. We thank you for your great comment and hope to welcome you again in our hotel. We wish you all the best and warm regards, Stefan A. Heeb, Hotelier
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The large Appenzeller house is lovingly maintained and you feel very homely and welcome. The rooms are charming and the bathrooms are modern and very clean. The staff were always very friendly and professional at the same time. The traditional food tasted excellent and the selection of wines and local schnapps is impressive. We have been there twice and will definitely be back!
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel is charming and very clean. The hotel staff are very attentive. The continental breakfast is the best I have ever had — fresh baked pastries & breads, yogurt, juices, and delicious coffee. The location is excellent and 5 minutes from the train station. I highly recommend!
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Date of stay: July 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefan A Heeb, Sonstige at Romantik Hotel Santis
Responded 5 Aug 2024
Dear laurensC2982CC It is such a pleasure that you enjoyed your stay so much. We thank you for your great comment and hope to welcome you again in our hotel. We wish you all the best and warm regards, Stefan A. Heeb, Hotelier
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The weather wasn't great, but it was good for a trip with friends. The hotel was reserved. The parking space in the new parking garage was blocked. The welcome was warm, as always. I had a room at the back, very quiet. The dinner in the Landsgmendstobe was cozy, with roast beef cooked to perfection. Saturday evening was probably one of the best I've had the pleasure of enjoying this year. The wine list is a challenge. There are so many items. Top wines that would cost twice as much in Zurich. Thank you, dear Säntis team.
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Date of stay: July 2023
Value
Location
Service
Trip type: Travelled with friends
Room Tip:Â Zimmer mit Blick auf den Landsgemeineplatz.
Nicht ganz ruhig aber grandioser Ausblick auf die...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
What an incredible place with such a rich history! Reception was wonderful. Very helpful with recommendations. We had one of our favorite dinners ever in the restaurant with wonderful service and delicious local food, wine, and whiskey. Great bed, shower, and view of the square with church bells ringing. Loved looking at all the historic pictures and knick knacks. We loved Appenzell, and highly recommend Romantik Hotel Santis!
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip:Â Don't sleep on the spa downstairs. Restaurant excellent. Open the windows to hear those church...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefan A Heeb, Sonstige at Romantik Hotel Santis
Responded 27 Mar 2024
Dear I2786ZWchrstinal It is such a pleasure that you enjoyed your stay so much. We thank you for your great comment and hope to welcome you again in our hotel. We wish you all the best and warm regards Stefan A. Heeb, Hotelier
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Great place to stay in the heart of Appenzell. The rooms were quite comfortable and the beds were good. We had breakfast and dinner at the hotel and it was excellent. I particularly enjoyed opening the windows of our room and listening to the church bells ringing in unison all across the valley to mark some special occasion (I think it was the end of the week-end). I wish I had more time to spend walking around the countryside.
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Date of stay: October 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefan A Heeb, Sonstige at Romantik Hotel Santis
Responded 18 Oct 2024
Dear gennieb, It is such a pleasure that you enjoyed your stay so much. We thank you for your great comment and hope to welcome you again in our hotel. We wish you all the best and warm regards, Stefan A. Heeb, Hotelier
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I would consider it a classic old european hotel. Very fitting for the town of Appenzell. No elevators so you have to bring up your bags by the stairs. Small hallway, room and bathroom. Tight bedroom with a soft bed that was way to low to the floor. No A/C so we needed to keep windows open at night. Euro Cup was going on so a lot of car honking after the match that night. The Swiss must of won that night. Part of the fun when you travel. The shower was of good size with great pressure. Located in the center of town with parking in the plaza and in a near by garage. Staff at the front desk, wine later in the evening and at breadkfast where all very nice. The hotel is known for its exstensive wine selection. Had a glass ot two and they are right. Delicious.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefan A Heeb, Sonstige at Romantik Hotel Santis
Responded 30 Sept 2024
Dear BoomerTravel, Thank you for your review. We have two elevators and there is only one floor without elevator. If you needed help with your luggage just ask at the reception. The summer in Appenzell is not that hot and we will bring you a fan to the room on request. We are not allowed to install A/C because of the picture of Appenzell. We are so pleased you enjoyed your stay in our hotel and appreciate the time you took to motivate us further to do our very best. Best regards, Stefan A. Heeb, Hotelier
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We made a return visit to this lovely hotel in Appenzell which was every bit as good as we remembered it. After a warm welcome at check- in we were delighted by our room which overlooked the village square. The room was generously proportioned and beautifully furnished. It is a fascinating hotel with many interesting swiss and family items on display. Everything in the hotel was always immaculately clean and well maintained. The staff were excellent and very interested in their guests. The food was also very good and we often had the opportunity of talking with the owner and the chef. The Appenzeller Card offers visitors plenty of variety for exploring the area including free local train travel and some cable ways in this beautiful region. We had a really good nine nights stay and plan to visit again in the near future.
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Date of stay: July 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Stefan A Heeb, Sonstige at Romantik Hotel Santis
Responded 22 Aug 2024
Dear emgee13 Thank you for taking the time to provide such detailed feedback. We are very pleased that you enjoyed your stay with us and would be happy to pass on your praise to all of our employees. We look forward to welcoming you again soon and wish you all the best until then. Best regards, Stefan A. Heeb, Hotelier
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I think getting sleep at a hotel is important. This hotel argues about that. Beware — Rooms in the front overlook restaurant open until 11:00 at night and drinkers stay later than that. (Glad that people can enjoy.) Rooms at back are next to construction project. Reception desk said it was my fault because I didn’t tell them I wanted to sleep. Summary — great location but avoid if sleeping is on your agenda.
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Date of stay: June 2022Trip type: Travelled as a couple
Room Tip:Â Avoid if you want to sleep
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The Protestant parish of Romanshorn-Salmsach would like to thank you for the friendly and perfect service on the occasion of the senior citizens' outing on August 31, 2023. The lunch was very fine and the ambience unique, it couldn't have been better. Thank you very much!
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Date of stay: August 2023
Value
Location
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
There are more places to choose from in the Appenzell area.
PRICE RANGE
₹27,240 - ₹27,590 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
romantik hotel appenzell
LOCATION
SwitzerlandCanton of AppenzellAppenzell
NUMBER OF ROOMS
36
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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