We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Romantik Hotel Santis

Landsgemeindeplatz 3 9050 Appenzell, Appenzell 9050 Switzerland
avatar-imageavatar-imageavatar-image
Traveller (168)
Dining (36)
Room & Suite (36)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

View prices for your travel dates

Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.

About

#2 of 14 hotels in Appenzell
Location
Cleanliness
Service
Value
Travellers' Choice
Appenzeller hospitality is preserved and nurtured in the ROMANTIK HOTEL SANTIS. It's grand facade faces onto the Landsgemeindeplatz and offers a magnificent view of the surrounding hills and mountains. The interesting region Appenzellerland entertains all ages with it's history and traditions. A visit to the charming village of Appenzell with it's original boutiques is an absolute must while in Switzerland. The Heeb family and their team are happy to pamper their guests when they return to the cosy hotel from hikes, excursions, winter ski tours or shopping.
Read more
Suggest edits to improve what we show.Improve this listing
Property amenities
Paid public parking nearby
Free High Speed Internet (WiFi)
Sauna
Restaurant
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Wifi
Breakfast available
Breakfast buffet
Breakfast in the room
Banquet room
Meeting rooms
Solarium
Baggage storage
Newspaper
Sun terrace
First aid kit
Dry cleaning
Laundry service
Ironing service
Shoeshine
Show more
Room features
Housekeeping
Interconnected rooms available
Room service
Safe
Telephone
Wardrobe / wardrobe
Flatscreen TV
Radio
Private bathrooms
Wake-up service / alarm clock
Show more
Room types
Mountain view
City view
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Classic
Business
Languages Spoken
English, French, German
317Reviews0Q+A24Room tips
Traveller rating
  • 167
  • 101
  • 32
  • 7
  • 10
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
Sort by:
Most Recent
avatar-image
Angela R wrote a review 10 Feb
Adelaide, Australia264 contributions85 helpful votes
We were part of a tour group and the hotel was just perfect. We had a huge room and bathroom, with a walk in shower which was just so appreciated. Dinner and breakfasts were excellent with a wide variety of options available. The staff were efficient and friendly. Perfect location for the old town (so many little shops and restaurants to explore) and a couple of supermarkets within walking distance. Would definitely stay here again.
Read more
Date of stay: December 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
avatar-image
Mike G wrote a review Jul 2023
2 contributions
We have just returned home to the UK after a really enjoyable 7 night stay at Romantik Hotel Santis. It is a beautiful traditional hotel in an excellent location and we found everything about the hotel to our liking. The Hotel and our room were kept exceptionally clean, the food was five star and all the staff were very helpful and friendly with nothing being too much trouble. The Hotel clearly benefits from the personal hands on of the owners. Our room was spacious, tastefully decorated and furnished, with a modern bathroom and everything a guest would require. As we were staying longer than three nights we were issued with Appenzeller tourist cards, which gave free access to three different cable ways, the local transport, and the museum, quite a nice perk when staying in Swizerland as things can be expensive. I have travelled to Switzerland on over thirty different occasions and found this hotel up with the best. It was my first visit to this particular area of Switzerland. Would I go back? Yes certainly in a heartbeat and I would also stay at this hotel.
Read more
Date of stay: July 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Stay more than three nights and benefit from the Appenzeller Tourist Card
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Stefan A Heeb, Other at Romantik Hotel Santis
Responded 16 Jul 2023
Dear mikegS8150LY It is such a pleasure that you enjoyed your stay so much. We thank you for your great comment and hope to welcome you again in our hotel. We wish you all the best and warm regards, Stefan A. Heeb, Hotelier
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
TTTB wrote a review Jun 2023
11 contributions
+1
Great local food choices, great services and great location. You are in the middle of the little town Appenzell that has so much history and character, it’s just fun to watch the people! Fabian was our waiter who was so attentive and fun, adorable and really cared about our needs!
Read more
Date of stay: June 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Stefan A Heeb, Other at Romantik Hotel Santis
Responded 20 Jun 2023
Dear tamaralen It is such a pleasure that you enjoyed your stay so much. We thank you for your great comment and hope to welcome you again in our hotel. We wish you all the best and warm regards, Stefan A. Heeb, Hotelier
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Segert wrote a review Nov 2022
We had a 5-course dinner including a selection of different wines. The food was delicious, but let me tell you this: This place is a MUST for every wine lover!!! The wine menu resembles a holy scripture and you will find everything you could ever dream of! I had the opportunity to see the cellar and my heart was beating faster than when I last fell in love with a woman! I am still dreaming about it to this day!
Read more
Date of stay: November 2022
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Stefan A Heeb, Sonstige at Romantik Hotel Santis
Responded 19 Nov 2022
Dear segertsegi, Thank you very much for your great comment and the time you took for that. We are happy that you enjoyed our wine and winecellar so much. It would be an honour to welcome you back in future! We wish you all the best and warm regards, Stefan A. Heeb, Hotelier
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Leena K wrote a review Nov 2022
Canton of Zurich, Switzerland1 contribution
We were able to have a delicious dinner from the seasonal fall menu. The traditional interior and charming ambiance, supported the dinner perfectly. It was perfect escape from the busy outside world. Great experience overall!
Read more
Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Stefan A Heeb, Sonstige at Romantik Hotel Santis
Responded 19 Nov 2022
Dear 77LEKA77, Thank you for your great comment. We are really happy that you enjoyed our food and hotel that much. It would be an honour to welcome you back in future! We wish you all the best and warm regards, Stefan A. Heeb, Hotelier
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Evi T wrote a review Nov 2022
I am a travel agent and have twice now brought a group of 30 Americans to this hotel with a tour company. Both times rooms and keys were ready upon arrival and we were happily received. Reception as always - was most pleasant. Evening group dinner was great and the waiter was truly a delight. I have stayed alone with my husband at this hotel several times many years ago and love their rooms, each one carefully and lovingly decorated. As for the breakfast - of course it is European, with excellent bread, butter, eggs, jams and cheeses. I would certainly recommend this hotel - even thought there is construction going on next door - which does not happen at night so no worries about sleeping - and during the day you should be out and about exploring anyway.
Read more
Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Stefan A Heeb, Sonstige at Romantik Hotel Santis
Responded 19 Nov 2022
Dear evit543, Thank you so much for your great comment and the time you took for that. We are really happy that you enjoyed your stay so much. It would be a pleasure to welcome you and your groups again in our hotel. We wish you all the best and looking forward for new bookings. Have a wonderful time. Best regards, Stefan A. Heeb, Hotelier
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Deb C wrote a review Jun 2022
Chicago, Illinois16 contributions15 helpful votes
I think getting sleep at a hotel is important. This hotel argues about that. Beware — Rooms in the front overlook restaurant open until 11:00 at night and drinkers stay later than that. (Glad that people can enjoy.) Rooms at back are next to construction project. Reception desk said it was my fault because I didn’t tell them I wanted to sleep. Summary — great location but avoid if sleeping is on your agenda.
Read more
Date of stay: June 2022Trip type: Travelled as a couple
Room Tip: Avoid if you want to sleep
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
Share
avatar-image
Megan M wrote a review Apr 2022
Wisconsin20 contributions5 helpful votes
Everyone was friendly and kind. The food was AMAZING at the complimentary breakfast and the restaurant hotel. The view from our room hosted the morning sunrise compete with sounds of church bells ringing. Book. You won’t be sorry!!!
Read more
Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Stefan A Heeb, Sonstige at Romantik Hotel Santis
Responded 15 Apr 2022
Dear Megan M It is such a pleasure that you enjoyed your stay so much. We thank you for your great comment and hope to welcome you again in our hotel. We wish you all the best and warm regards Stefan A. Heeb, Hotelier
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Charles I wrote a review Jan 2022
Lugano, Switzerland639 contributions269 helpful votes
We stayed for 2 nights, in room 245 on the second floor. The room itself was nice, spacious, also the bathroom spacious and very clean. No tea/coffee making facilities (this was a superior room...). The restaurant for breakfast (and dinner) also nice and of good quality. The big problem is, there are rooms on floor 3 just above your bed. And the wooden floors let ALL noises come through, so on both nights we were woken up around midnight when the guests above us returned to their room and started wondering around. I was wide awake until 3am. The receptionist was kindly apologetic. I suggested they invest in proper sound-proofing, otherwise this is a no-go.
Read more
Date of stay: January 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Stefan A Heeb, Sonstige at Romantik Hotel Santis
Responded 30 Jan 2022
Dear Guest, Thank you for taking the time to share your feedback. We are very sorry that we didn’t meet all your expectations. As our hotel is an old, traditional wooden building, the floor may creak from time to time. We are sorry that you could not sleep because of this. We wish you all the best. Sincerely, Stefan A. Heeb, Hotelier
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
avatar-image
Steinersing wrote a review Jan 2022
Singapore43 contributions43 helpful votes
From the first e-Mail to arrange our stay, including some special requests for the Birthday of my wife, to the checkout: we were continuously impressed by the professional and warm service quality of this place. This hotel and a stay in Appenzell should be on every travellers list to experience a facette of Switzerland very different to the large scale hotels in the famous locations like Lucerne or Montreux. We will certainly be back. Thank you.
Read more
Date of stay: January 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Share
Response from Stefan A Heeb, Sonstige at Romantik Hotel Santis
Responded 21 Jan 2022
Dear Steinersing, Thank you very much for your positive review. We are so pleased you enjoyed your stay in our hotel and appreciate the time you took to motivate us further to do our very best. It would be an honour to welcome you back in future! We wish you all the best and warm regards, Stefan A. Heeb, Hotelier
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Previous
123456
Not the right property for you?
There are more places to choose from in the Appenzell area.
PRICE RANGE
₹26,691 - ₹27,188 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
romantik hotel appenzell
LOCATION
SwitzerlandCanton of AppenzellAppenzell
NUMBER OF ROOMS
36
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing

ROMANTIK HOTEL SANTIS (Appenzell) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Romantik Hotel Santis
Which popular attractions are close to Romantik Hotel Santis?
Nearby attractions include St Mauritius Church (0.2 km), Museum Appenzell (0.2 km), and Flauderei (0.2 km).
What are some of the property amenities at Romantik Hotel Santis?
Some of the more popular amenities offered include free wifi, an on-site restaurant, and breakfast buffet.
What food & drink options are available at Romantik Hotel Santis?
Guests can enjoy an on-site restaurant and breakfast during their stay.
Is parking available at Romantik Hotel Santis?
Yes, paid public parking nearby is available to guests.
What are some restaurants close to Romantik Hotel Santis?
Conveniently located restaurants include Gass 17, Gasthaus Linde Appenzell, and Hotel Appenzell.
Are there opportunities to exercise at Romantik Hotel Santis?
Yes, guests have access to a sauna during their stay.
Is Romantik Hotel Santis located near the city centre?
Yes, it is 0.4 km away from the centre of Appenzell.
Are any cleaning services offered at Romantik Hotel Santis?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Romantik Hotel Santis?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Romantik Hotel Santis offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Romantik Hotel Santis?
The staff speaks multiple languages, including English, French, and German.