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Vallex Garden Hotel

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72 Reviews from our TripAdvisor Community

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Showing 42: English reviews
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Hong Kong
Reviewed 9 October 2016

This is a nice hotel right near the central square of town. Rooms are on the smallish side but are comfortable (we stayed in the annex). The internet connection was fine. The letdown was a drab breakfast with uninterested unfriendly staff.

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Helpful?
Thank hkgmatt
mgalumyan, General Manager at Vallex Garden Hotel, responded to this review

Dear Guest, Thank you for choosing to stay with us on your recent visit to Artsakh. We truly hope that we will have the opportunity to welcome you and show the best hospitality experience we are used to. Best wishes, Vallex Garden Hotel Management

United States
Reviewed 22 September 2016

They say this is the best hotel in Stepanakert. It is certainly the most expensive. And the most stylish. But the many problems with service and design details were very aggravating. To begin with, I should say that I was staying in one of their standard rooms, which was extremely cramped (see the photo). I was on a working trip,...

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Helpful?
Thank Isoruku
mgalumyan, General Manager at Vallex Garden Hotel, responded to this review

Dear guest, Thank you very much for taking the time to write and post a review. We will surely take a note of your feedback which will help us to deliver excellent customer service. We hope that we will have the opportunity to welcome you and show the best hospitality service. Best regards, Vallex Garden Hotel team

Hampshire
Reviewed 16 September 2016

Very central location. Probably one of the best hotels in town though the amount of competition is limited. Staff were helpful and friendly, but apart from the regular day staff on reception English speaking was limited. Room had a comfortable bed plus fridge, safe and coffee (though it was the over-sweet 3 in 1 sachets). Free wi-fi in room but...

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Helpful?
Thank LoneBrit
mgalumyan, General Manager at Vallex Garden Hotel, responded to this review

Dear Guest, Thank you for your feedback about your stay at our hotel. It gives us the opportunity to measure customer satisfaction and quality of service. We do value your opinion and your comments regarding your stay. Hope to welcome you again and show the best customer experience. Best regards, Vallex Garden Hotel team

Dubai, United Arab Emirates
Reviewed 11 September 2016 via mobile

Amazing hotel. All amenities available except locker service. Near the city centre. Wifi, TV service (only Russian) available. In room dining was great. Staff helpful. Rooms with minibar and bathrooms in great condition.

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Helpful?
Thank KennethSequeira
mgalumyan, General Manager at Vallex Garden Hotel, responded to this review

Dear Kenneth Sequeira, Thank you so much for sharing your experience with us! It is a pleasure to read that you enjoyed your stay at our hotel. Hope we will have the pleasure to have you staying with us again in the future. Best wishes, Vallex Garden Hotel team

PARIS
Reviewed 12 August 2016

After several stays in our passages Karabaght we wanted to try this new establishment. We booked via the internet but he seems, this had not been recorded. We had to provide our voocher .... but initially they asked us to pay again because they do not even found themselves our payment we had to give back their, very unpleasant situation...

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Helpful?
Thank chandeze_p
mgalumyan, General Manager at Vallex Garden Hotel, responded to this review

Dear Guest, Thank you for taking a moment to leave a review about our hotel. All feedbacks help us to create better measures for our guests. Sorry for inconvience that you have met during check-in, it was not our fault. We truly hope that we wll have the opportunity to welcome you and show the best hospitality experience. Best wishes,...

Reviewed 8 May 2016

Great hotel.Everything was great.Very good breakfast. Had lunch in the room and was very good. Excellent Armenian cousin at the restaurant were we had dinner. Rooms very good and amazing comfortable bed.

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Helpful?
1Thank mai_athens
mgalumyan, General Manager at Vallex Garden Hotel, responded to this review

Dear Guest, Thank you so much for taking your time to write a review about your experience at our hotel. We always strive to provide excellent customer service. We hope you will stay with us again when travel through Armenia. Best regards, Vallex Garden Hotel team

Brighton, United Kingdom
Reviewed 12 March 2016

This is a top class hotel with great facilities - the gym was amazingly well equipped, the room was comfortable and quiet and it was excellent value for money, with a good buffet breakfast included. Just what I needed after a long and difficult drive. The only thing that was oddly bad was the coffee at breakfast.

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Helpful?
Thank burningmatt
mgalumyan, General Manager at Vallex Garden Hotel, responded to this review

Dear Guest, What a pleasure to read such a great review! Thank you for your kind words. We greatly appreciate your feedback and look forward to see you again. Best regards, Vallex Garden Hotel team

Trenton, New Jersey
Reviewed 2 December 2015

I stayed here from 11/22/15 through 11/29/15. Had an excellent experience with absolutely no problems. Hotel is centrally located and easy to find. All amenities are immaculate, staff were helpful and was very easy to convey both needs and requirement in either English, Russian, or Armenian. WiFi was very good. I found that the food in the restaurant was among...

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Helpful?
Thank Ian S
mgalumyan, General Manager at Vallex Garden Hotel, responded to this review

Dear Ian, Thank you very much for the warm words! It is always a delight to know that we have exceeded our guest's expectations, and we are happy to know that you appreciated all the facilities of our hotel as well as our helpful service provided by our employees. It would be an honour and a privilege to welcome you...

Yerevan, Armenia
Reviewed 5 October 2015 via mobile

This is my 2nd stay at Vallex Garden Hotel, and I stayed for 4 nights with my tourist. Again I can ensure that it is the best hotel in Stepanakert. The staff was very helpful and kind, the room was very comfortable,Minibar was FREE. I highly recommend you to stay here!

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Helpful?
Thank Driver-guideArmenia
mgalumyan, General Manager at Vallex Garden Hotel, responded to this review

Dear Guest, We would like to thank you for this positive review regarding your stay. We are happy to hear that you had a wonderful time and you found our hotel the best in Artsakh. Thank you for choosing us and staying with us. Best regards Vallex Garden Hotel team

Indio, California
Reviewed 3 October 2015

Great Central location, Large rooms with balconies available. Modern bath facilities, Friendly Staff. This Hotel seems to have underwent a replenishment and features modern furniture. Highly recommended as a place to stay. One drawback: no elevators.

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Helpful?
Thank arjunas2015
mgalumyan, General Manager at Vallex Garden Hotel, responded to this review

Dear Guest, Thank you for taking your time and sharing your experience on TripAdvisor. It is our pleasure to read your feedback. Your comments are extremely valuable for us. I want to note, that we have an elevator in the first building, as in the second building we have only 2 floors, that is why we don't plan to install...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Vallex Garden Hotel is a luxury hotel conveniently located in a city center of Stepanakert, Nagorno-Karabakh Republic.Vallex Garden Hotel offers 58 elegantly-decorated rooms of various categories. All rooms feature comfortable stylish design in soft sand tones and provide ideal accommodations for business and leisure travelers. Hotel guests are always free to enjoy our fitness club and relax in our swimming pool!All rooms are equipped with:- Large wall mounted LCD Flat screen TV- Local and international TV channels- Telephone with VoIP direct phone line- Controlled cooling and heating system- Complimentary coffee and tea maker facility- Complimentary two bottles of daily replenished mineral water- Personal safety deposit box- In room mini bar with free refreshments and snacks- Complimentary bathroom amenities- Personal letter pad and papers- Blackout window curtain- High speed wireless internet- Working desk- Fully equipped bathroom with hair dryer and make-up mirror- Baby crib upon request (until age 3)Vallex Garden Hotel offers a wide range of services for your everyday comfortable stay, work and rest: ... more   less 

Additional Information about Vallex Garden Hotel

Address: 35 Nelson Stepanyan, Khankendi 0010, Azerbaijan
Region: Azerbaijan > Nagorny Karabakh > Khankendi
Price Range: ₹ 4,706 - ₹ 6,993 (Based on Average Rates for a Standard Room)
Number of rooms: 58
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Questions & Answers

Here's what travellers have asked, with answers from Vallex Garden Hotel staff and other travellers.
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Questions? Get answers from Vallex Garden Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Annex ask for less noise even if you have to climb yourself up luggage fault elevator”
 of 5 bubbles chandeze_p, 12 Aug 2016 | Read review
“Choose a room with view at the Parliament.”
 of 5 bubbles mai_athens, 8 May 2016 | Read review
“Request a room in the building opposite the main business building.”
 of 5 bubbles arjunas2015, 2 Oct 2015 | Read review
“The rooms with terrassa is very nice.”
 of 5 bubbles valentinamH8846IK, 22 Sep 2015 | Read review
“Ask for one in the main building rather than the annex and for one that's not above the outdoor bar.”
 of 5 bubbles 557vanessaa, 12 Jul 2015 | Read review
5 of 5