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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
No more day time fun in the Pavilion, no more movie every afternoon. The entertainments team only putting in an appearance in the evening, the happy atmosphere has all but gone during the day. The appalling weather meant that most people stayed at the hotel...More
Just returned from a five day holiday , grounds and accommodation lovely, staff very helpful always on hand if there is a problem, waiter (Matt) excellent. My only problem with the holiday was once the entertainment finished. Show came on at 9.30 until approx 10.30...More
Thank deborah f
Response from Cricket W, General Manager at Warner Cricket St. Thomas HotelResponded 2 days ago
Thanks for your review I am very pleased that you had a great time and found our grounds and accommodation "lovely".
Our Teams pride themselves on their standards of service and I was pleased to learn that any problems that you had were immediately rectified,...More
I was given a Virgin Experience Voucher fo my birthday and had a wonderful afternoon. They catered for my nut allergy really well, even changing the bread!! The colleagues were polite, helpful and courteous. What a wonderful place to walk round and relax.More
Response from Cricket W, General Manager at Warner Cricket St. Thomas HotelResponded 3 days ago
It is our pleasure to ensure that our guest and visitors alike receive the very best of service whilst staying, or in fact visiting at Cricket St Thomas Hotel. I am delighted that you thoroughly enjoyed your birthday treat.
We do our best to cater...More
For folk over 55 Warner Breaks are brilliant, agreed they are getting more expensive but thats because they are more popular as folk discover the Adult Only feel good Butlins type experience, set in an impressive manor house & grounds. Its hard to knock it,...More
2 Thank UKJohnRichard
Response from Cricket W, General Manager at Warner Cricket St. Thomas HotelResponded 4 days ago
Thanks for all of your comments and feedback, all are warmly welcomed and aid to constantly keep me informed of our guests experiences.
Our target age group is "just for adults" and are enjoyed by all ages because of the unique style of holiday that...More
Had a wonderful 3 night break mid October had a signature room in walled garden it had everything you could wish for a welcome pack including wine and snacks.we had our meals at the grannery restaurant near to our room food was fantastic lots of...More
1 Thank david r
Response from Cricket W, General Manager at Warner Cricket St. Thomas HotelResponded 6 days ago
All of the Teams here will be delighted to know that all of their hard work and attention to detail culminated in you having a " fantastic" break with us, here at Cricket St Thomas Hotel. It is always our goal to provide our guests...More