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Holiday Inn Express Cardiff Airport

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802 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Cardiff Airport
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Showing 787: English reviews
Ebbw Vale, United Kingdom
Reviewed 16 February 2017

Regular users of Cardiff airport , who usually use the excellant Highwayman parking we decided to use the Holiday Inn for an overnight stay and parking after experiencing bad weather..we arrived at the Hotel early evening . Our room was very clean , warm and comfortable.Reasonably priced snacks were available . We enjoyed a drink in the bar before retiring...

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Helpful?
Thank JandreaM
Jemma B, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear JandreaM, Thank you for taking the time to leave us with a review. i am pleased to see you found the room clean and comfortable and that you enjoyed our breakfast. I do apologize for the delay in getting you collected from the Airport. Our complimentary shuttle is on a first come first serve basis and I apologize that...

Neath, Wales
Reviewed 15 February 2017

My wife and I stayed at this lovely hotel for a one night stopover before flying to Benidorm next morning, this was on 2nd January this year. Lovely room, very chilled out and relaxing hotel with very professional and polite staff. Food/drinks were a bit pricey but worth it for the convenience of a good night's sleep and so close...

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Thank Marineboy09
Gdansk, Poland
Reviewed 13 February 2017

To save a 100 mile drive to airport prior to departure we came across a great deal for overnight stay and 17 days car parking included. Firstly the check in staff were great . The room was extremely comfortably and very clean though a little bit too warm for our liking. Dinner menu though somewhat limited was OK and prices...

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Helpful?
Thank sianrhiannon
Jemma B, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Hi Sianrhiannon, Thanks for taking the time to write a review of the hotel. Its nice to hear you took advantage of our park stay and go package and that you enjoyed your stay here with us. We look forward to welcoming you back very soon. Thank you & take care Jemma Baker Deputy General Manager

Chester, England, United Kingdom
Reviewed 12 February 2017 via mobile

Booked 4 rooms for rugby with guests. Easy to find as right next to airport and about 30 mins (£25) taxi into the city centre. Easy check in and out, nice room on second floor and good service at the bar and at breakfast.

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Helpful?
Thank Geoff F
Jemma B, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Hi Geoff F It’s great to see that you enjoyed your recent stay with us and found the hotel well located and comfortable. I have shared your comments with the whole team, as we really appreciate your feedback. We really look forward to welcome you back in the near future. Thank you & take care Jemma Baker Deputy General Manager

Amersham, United Kingdom
Reviewed 11 February 2017

I stayed here for a business meeting very recently. The hotel staff were polite and professional. I did not understand why there were groups of eastern European men smoking and hanging around. We wanted to use the bar and restaurant but felt intimidated by these odd groups of men. They were sitting around using the facilities but not acting like...

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Helpful?
2Thank mrcarmstrong
Jemma B, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Dear Mrcarmstrong We welcome all guests into our hotel with open arms, be them from this country or another, away for a night, or working away from there family's in another country. I find it sad that you would judge the hotel by the guests staying in it. We will not apologise for any of our customers whom stay with...

Reviewed 10 February 2017

Arrived horribly late due to a cancelled flight but was met with a friendly courteous welcome and found a spotless comfy room, though it was quite cold as there was a standby electric heater as the main system was broken, but it warmed up very quickly. Breakfast buffet was nice and had a good variety. Only complaint, it could've been...

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Helpful?
Thank Matthew M
Jemma B, Manager at Holiday Inn Express Cardiff Airport, responded to this review

Hi Mattew M Thank you for taking the time to provide us with your Four star review. I’m really pleased that you found the hotels team friendly and helpful. I have shared your comments with the whole team, as we really appreciate your feedback. We really look forward to welcome you back in the near future. Thank you & take...

Cardiff, United Kingdom
Reviewed 1 February 2017

Stayed one night prior to flying out of Cardiff Wales Airport. Check in very swift and welcoming. Room clean and comfortable. Expensive bar service. UNFORTUNATELY early morning call didn't happen!! Breakfast offered fairly wide choice but no bacon. Excellent trip from hotel to airport- booked time at check in. Return journey was fine for us..just phoned and minibus arrived within...

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Helpful?
Thank JER26
Neil P, General Manager at Holiday Inn Express Cardiff Airport, responded to this review

Hi Jer Thanks for taking the time to write a review of the hotel. Unfortunately there sometimes is a delay in getting all of our guests back from the airport but this is always kept to a minimum. We only have a 7 & 8 seated vehicle, as this is a free service and unfortunately would have to increase our...

Plymouth, United Kingdom
Reviewed 1 February 2017

First time staying here, follow the Rhoose signs as the Holiday Inn is not marked on any road signs.Parking was right next to Hotel on the graveled area. Easy booking in with friendly hotel staff, room was not ready however there was free tea/coffee/juice. The room was bigger than expected with some really nice touches a kettle with tea/coffee was...

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Helpful?
Thank 5bab
Neil P, General Manager at Holiday Inn Express Cardiff Airport, responded to this review

Hi Bab Thanks for the great review. We advertise our location and postcode as we are located directly on the side of the airport, and should you aim for the airport you cant miss us, but I am looking into getting further signage to assist our guests in finding us if they don't know the area. and take care Neil...

Warrington, United Kingdom
Reviewed 29 January 2017

I arrived at the hotel around 8:30pm, parking was good however the car park was very dark which did not make me feel very safe being alone there. A couple of he lights were not working in the car park which you would assume would be checked daily for customer safety and security. I checked in, when booking online it...

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Helpful?
Thank Rach071
Neil P, General Manager at Holiday Inn Express Cardiff Airport, responded to this review

Hi Rach Many thanks for your feedback about the team and the hotel. I am sorry there was a miscommunication about the room upgrades, as unfortunately all 111 of our bedrooms are of the same standard, and we are unable to offer any upgrades. I have taken your comments about the team onboard and will be dealing with this appropriately....

Wales
Reviewed 27 January 2017

We booked a stay, park and go package and were very pleased. Very warm greeting from the reception staff, who were very helpful in changing our original room as it was above the front door and thought it may be noisy. The room was clean, comfortable with all you required and we had a great night's sleep. The small dinner...

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Helpful?
Thank HolidayFanWales
Neil P, General Manager at Holiday Inn Express Cardiff Airport, responded to this review

What an amazing review about your stay! Its great to see that you were able to relax ahead of your holiday and that you found the team warm & welcoming. We really look forward to seeing you again soon. Thank you and take care. Neil Parry General Manager

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Just two minutes from Cardiff International Airport and 10 miles from the Cardiff City Centre, our clean modern hotel is all you need for your business or leisure needs. We offer an inclusive continental breakfast with three hot items as well as a free shuttle service to Cardiff Airport. ... more   less 

Additional Information about Holiday Inn Express Cardiff Airport

Address: Port Road, Rhoose CF62 3BT, Wales
Region: United Kingdom > Wales > Southern Wales > Vale of Glamorgan > Rhoose
Price Range: ₹ 4,333 - ₹ 7,930 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Cardiff Airport 3*
Number of rooms: 111
Reservation Options:
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Also Known As:
Holiday Inn Express Cardiff Airport Hotel Rhoose
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Cardiff Airport staff and other travellers.
15 questions
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7 months ago
England
9 months ago
England
9 months ago
Cardiff
over a year ago

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Questions? Get answers from Holiday Inn Express Cardiff Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a ground floor if you have a lot of cases”
 of 5 bubbles mikehR4930MI, 22 Mar 2017 | Read review
“South facing 2nd or 3rd floor rooms are quieter and provide great views”
 of 5 bubbles PandM_Gr, 11 Mar 2017 | Read review
“As to be away from the elevator”
 of 5 bubbles chiadfhear, 8 Mar 2017 | Read review
“Was slightly concerned there might be a noise from entrance door as our room was closeby....this was NOT the case”
 of 5 bubbles JER26, 1 Feb 2017 | Read review
“Do not accept a room by the fire exit doors!”
 of 5 bubbles Rach071, 29 Jan 2017 | Read review
5 of 5