We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Palace of the Golden Horses

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Palace of the Golden Horses
Palace of the Golden Horses
Panoramas (5)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

653 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 606: English reviews
Start your review of Palace of the Golden Horses
 Click to rate
Reviewed 3 days ago NEWvia mobile

Friendly and helpful receptionist brushed off my frustration for waiting long to get my room. Hotel and staff were amazing very polite and always welcoming. Beds were comfy and good size room and the surrounding were superb

 Report
Helpful?
Thank Rozlili R
Reviewed 3 days ago NEWvia mobile

Just a quick one Good -> ~ Nice view ~ Nice room ~ Affordable rates ~ Slides at pool ~ Good service Not so good -> ~ mosquitoes in room, pool and even at lobby ~ old furnitures ~ far from other amenities ~ not many option for food ~ an incident where somebody enters our room while we are...

 Report
Helpful?
Thank saifulneezam
Ampang, Malaysia
Reviewed 4 days ago NEWvia mobile

I've always wanted to experience a stay in this hotel so when it was our 1st anniversary, my husband and I decided to book a room. And oh wow, mindblowing! I love how everything's decorated with horses and the room is just gorgeous! Of course, it looked a bit rundown but I love the whole "palace" feeling of it, from...

 Report
Helpful?
1Thank Farhana M
Tampa, Florida
Reviewed 4 weeks ago via mobile

This is a "Tale of two cities". I traveled from the United States to POGH for an engagement. I started the planning process about 5 months ago; and from beginning to the final day P.L. Ivan a "golden key concierge" was by my side. I cannot express enough gratitude for his impeccable service and attention to detail, all his efforts...

 Report
Helpful?
1Thank representin757
Alden K, General Manager at Palace of the Golden Horses, responded to this review

Dear Sir/ Madam, Greetings from Palace of the Golden Horses! Congratulations on your engagement. Thank you for your most kind review on TripAdvisor and particularly for praising the efforts of our colleague Mr Ivan and Mr Kuzainee from Concierge, and not forgetting our travel agent Mr Steven from TDK Travel and Tours. We are very pleased to learn how much...

Petaling Jaya, Malaysia
Reviewed 4 weeks ago via mobile

Room and bath were clean and nicely decorated but no shampoo or body wash provided. Bath towels were provided but no hand or face towels. Check in should be at 3pm for 6 rooms but half the rooms were only ready at 5.30pm. Apparently because we requested for all the rooms to be on the same floor. Dinner at Carousel...

 Report
Helpful?
1Thank norhas
Alden K, General Manager at Palace of the Golden Horses, responded to this review

Dear Norhas, Greetings from Palace of the Golden Horses! Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. We greatly appreciate your comments about aspects of the overall hospitality experience that needs to be enhanced and we will...

Reviewed 4 weeks ago

Thumbs up! Best service, the staff is friendly, the clean room & breakfast spread is awesome. My family and I enjoy our stay here. Free and richbreakfast Well done housekeeping Fantastic customer service, friendly staff. Overall staying experience is nice! .

 Report
Helpful?
Thank T2574GGjays
Alden K, General Manager at Palace of the Golden Horses, responded to this review

Dear Sir/ Madam, Greetings from Palace of the Golden Horses! We are very pleased to learn how much you enjoyed your stay with us and we would like to thank you for posting your experience on TripAdvisor. Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise from...

Reviewed 14 March 2017 via mobile

Have my cousin wedding there on 11march. The place was stunning and very grand and exclusive place. Food was excellent for Indian cuisine. Staff was very helpful and fast service provided lead by very friendly and helpful manager name Franco besides his colleagues. The event arrangement was good.very happy!😘😘 From Johore

 Report
Helpful?
Thank lovingmyself
Alden K, General Manager at Palace of the Golden Horses, responded to this review

Dear Sir/ Madam, Greetings from Palace of the Golden Horses! We are very pleased to learn how much you enjoyed your stay with us and we would like to thank you for posting your experience on TripAdvisor. Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise from...

Kuala Lumpur, Malaysia
Reviewed 14 March 2017

Checked in to the Palace of the Golden Horses hotel which claimed to be more than 5 stars. The exterior looks grand and majestic from far but up close it looks run down. The room looks like a scene from a ghost story. Furniture looks like it came from the wild west era and not maintained. We had to call...

 Report
Helpful?
2Thank Jarodlwk
Alden K, General Manager at Palace of the Golden Horses, responded to this review

Dear Mr Jarod, Greetings from Palace of the Golden Horses! Thank you for taking the time to write a review on TripAdvisor. We truly appreciate your open and honest feedback about your experience at our hotel over the holiday. I'm very concerned with the comments you made specifically about the maintenance and cleanliness in your guest room and I would...

Ipoh, Perak, Malaysia
Reviewed 6 March 2017

Was here in 1998 when it was a grand new hotel that raises eyebrows. Recent revisit was a total disappointment. Check in front desk officer insist on 3pm check in although no full occupancy. Hotel has no inhouse shuttle service but appointed out source travel agent TDK Travel & Tours Sdn. Bhd. to provide unprofessional shuttle service who never pick...

 Report
Helpful?
3Thank Isadora R
Alden K, General Manager at Palace of the Golden Horses, responded to this review

Dear Ms Isadora, Greetings from Palace of the Golden Horses! Thank you very much for your review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the shuttle service. Your satisfaction and well-being are of most importance...

Reviewed 2 March 2017 via mobile

I went here after I've finish my study to relax my mind. It kind of worth it since I get the room with a great view of the highway and the green field. The room itself is comfortable and spacious. What I like the most is the bathroom since it have both bathtub and shower that I can choose which...

 Report
Helpful?
Thank Raihana S
Alden K, General Manager at Palace of the Golden Horses, responded to this review

Dear Ms Raihana, Greetings from Palace of the Golden Horses! We are very pleased to learn how much you enjoyed your stay with us and we would like to thank you for posting your experience on TripAdvisor. Your kind comments are greatly appreciated. Customer care is amongst our highest priorities and it is always gratifying to receive such praise from...

966 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (564)
Viewed
Pool/Beach Area (32)
Viewed
Hotel & Grounds (150)
Viewed
View from Room (19)
Viewed
Bathroom (38)
Viewed
Room/Suite (74)
Viewed
Dining (22)
Viewed
Business Centre/Function Rooms (3)
Viewed
Family/Play Areas (2)
Viewed
Other (224)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (371)
Viewed
Amenities (49)
Viewed
Deluxe Room King (24)
Viewed
Deluxe Room Twin (32)
Viewed
Executive Suite (44)
Viewed
Minister's Suite (47)
Viewed
Pool (21)
Viewed
Dining (82)
Viewed
The Hotel (72)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (31)
Viewed
Room/Suite (9)
Viewed
Business Centre/Function Rooms (4)
Viewed
View from Room (1)
Viewed
Pool/Beach Area (1)
Viewed
Dining (4)
Viewed
Hotel & Grounds (2)
Viewed
Other (10)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Sri Kembangan
2.0 km away
Philea Mines Beach Resort
Philea Mines Beach Resort
#7 of 11 in Sri Kembangan
15 reviews
16.8 km away
Pullman Putrajaya Lakeside
8.6 km away
Putrajaya Marriott Hotel
Putrajaya Marriott Hotel
#2 of 9 in Putrajaya
697 reviews
Show Prices
Show Prices
Show Prices
14.3 km away
Cyberview Resort & Spa
Cyberview Resort & Spa
#1 of 4 in Cyberjaya
505 reviews
1.1 km away
Mangga Hotel
Mangga Hotel
#2 of 11 in Sri Kembangan
14 reviews
11.6 km away
Putrajaya Shangri-La
Putrajaya Shangri-La
#1 of 9 in Putrajaya
575 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Internet
  • Free Parking
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Golf Course
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)

Additional Information about Palace of the Golden Horses

Address: Jalan Kuda Emas | Mines Resort City, Sri Kembangan 43300, Malaysia
Region: Malaysia > Selangor > Petaling District > Sri Kembangan
Price Range: ₹ 3,693 - ₹ 5,248 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Palace of the Golden Horses 4*
Number of rooms: 480
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Asiatravel.com Holdings, Orbitz, Hotels.com, Travelocity, TripOnline SA and HotelQuickly so you can book your Palace of the Golden Horses reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Palace Of The Golden Horses Hotel Sri Kembangan
Palace Golden Horses
Palace Of The Golden Horses Malaysia/Sri Kembangan, Selangor
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Palace of the Golden Horses staff and other travellers.
13 questions
Ask a question

See all questions (13)

Questions? Get answers from Palace of the Golden Horses staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just skip this hotel.”
Jarodlwk, 13 Mar 2017 | Read review
“Select a room with all amenities working well.”
IsadoraR_13, 5 Mar 2017 | Read review
“Take a camera with you.”
RogueAmbassador, 24 Feb 2017 | Read review
“Every room is good”
solangebruxinha, 17 Feb 2017 | Read review
“Choose the lake view. view is so beautiful”
, 11 Feb 2017 | Read review
5 of 5