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Sutera Sanctuary Lodges

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Sutera Sanctuary Lodges
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87 Reviews from our TripAdvisor Community

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Showing 84: English reviews
Madison
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed yesterday NEW

Wonderful birding location on Mt. Kinabalu, We added a Mt. Kinabalu excursion to our Sabah / Borneo trip, at the last minute, to get a chance to bird near the mountain. We were very pleasantly surprised to find that our accommodations would be at Sutera Sanctuary Lodges. The room / suite was spacious, modern, and comfortable. It can actually get... More 

Helpful?
Thank Water_rat_madtown
San Francisco, California
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 16 October 2016

I had a room or suite rather in the Liwagu building. This was a two floor lodge! The first floor a full bathroom, couch, tv, and veranda. The top floor had a queen bed and 1/2 bath. There were bathrobes, slippers, extra blankets, ironing board and iron, tea and coffee with kettle. Really a nice place. My space heater in... More 

Helpful?
Thank Pilar V
2 reviews
Reviewed 12 October 2016 via mobile

Stayed here for 2 nights while my fellow travellers went up the mountain . The villas are pure luxury and everyone on the staff is really nice . Would definitely stay here again if in the neighbourhood :-)

Helpful?
Thank inimini71
Kota Kinabalu, Malaysia
Level Contributor
7 reviews
3 hotel reviews
Reviewed 5 October 2016

The room was refreshing and spacious for our small family and it had breathtaking view of Mount Kinabalu in the morning which was majestic and beautiful. Staff was very knowledgeable and helpful. The highlight of the stay would be that the lodge had a fireplace and was lighted in the evening after dinner.The only thing missing was marshmallows and a... More 

Helpful?
Thank izzaisfahani
Kuching, Malaysia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 6 August 2016 via mobile

The lodges exceeded expectations among National Park lodges in malaysia that I have been through. I stayed at the hostel and the amenities there are comfortable and sufficient. There is hot shower don't worry. The Service is awesome, staffs will often pop in ask ask how you're doing. Aaron and Shasha has been amazing and awesome. Thumbs up guys. At... More 

Helpful?
Thank eriksoo
Level Contributor
1 review
Reviewed 16 July 2016 via mobile

The courtesy, hospitality & services provided are impeccable. Erin, Freddie, Aaron and Sylvia are simply first class. Information provided is sufficient. Food is good. Will recommend new visitors to spend at least an extra day at Park HQ and explore the place... We'll be back.

Helpful?
Thank Kennyable
Kuala Lumpur, Malaysia
1 review
Reviewed 15 July 2016 via mobile

My son and I had met one of the most caring and genuinely happy staff in our one night stay at this lodge. On the journey back from our 9 hours mountain hike, they go all the way to make us comfortable. Highly recommended to all. Sonny and Dennis Choo

Helpful?
Thank Choo L
1 review
Reviewed 15 July 2016 via mobile

Spent one night at the foothill and another at Laban Rata, it was a pleasant experience with the extended hospitality. Enjoyed our stay very much! We were greeted by friendly team upon arrival, hassle free check-in, the rooms were clean and everything was so convenient. Staffs were extremely helpful. Definitely will consider staying here again should we return for another... More 

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Thank Gaik Peng Y
1 review
Reviewed 14 July 2016 via mobile

A million thanks to the team of personnel at the park and base camp for their superb and excellent service rendered to the group of 16 of us. Outstanding staffs were Erin, Aaron and Lawrence. We were very pampered and looking forward to coming back! Bravo! Well done. Steven & Sanice

Helpful?
Thank Sanice K
Ipoh, Malaysia
1 review
Reviewed 14 July 2016 via mobile

A superb lodge for leisure stay and business meetings. For climbers of Mount KK , a stay at this lodge will be highly recommended prior to the trekking up the mountain . Staff of the lodge offered excellent service and go beyond call of duty to help . They have made my stay memorable. Cheers.

Helpful?
Thank edwardtan888

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Bar/Lounge
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
Services
  • Free Parking
  • Room Service
  • Airport Transportation
Official Description (provided by the hotel)
Within the World Heritage Site, Mesilau Nature Resort offers climbers the alternative and more challenging trail up Mount Kinabalu. Climbers and non-climbers can indulge in the coolness and serene surrounding of this nature retreat under Sutera Sanctuary Lodges. Here, you can view the world largest pitcher plant, "Nepenthes Rajah" and rare wild orchids along the Mesilau Nature Trail. Nestled at the foot of the magnificent Mount Kinabalu at 2,000 meters above sea level and within the World Heritage Site, Mesilau Nature Resort promises to enchant visitors with it's cool temperature climate and serene surroundings as an amazing nature paradise. There is also a challenging 18 hole golf course nearby for avid golfers. ... more   less 

Additional Information about Sutera Sanctuary Lodges

Address: Jalan Cinta Mata Mesilou, Jalan Kundasang Kauluan | A4 Road, Mount Kinabalu, Ranau 88000, Malaysia (Formerly Mesilau Nature Resort)
Region: Malaysia > Sabah > Ranau
Hotel Class:3 star — Sutera Sanctuary Lodges 3*
Number of rooms: 71
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Also Known As:
Mesilau Nature Hotel Kota Kinabalu
Sutera Sanctuary Lodges Ranau, Sabah
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Questions & Answers

Here's what travellers have asked, with answers from Sutera Sanctuary Lodges staff and other travellers.
5 questions
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Atlantic City, New Jersey
2 months ago
Cheras, Selangor, Selangor, Malaysia

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Questions? Get answers from Sutera Sanctuary Lodges staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great view , choose garden, summet, peak, and kinbalu lodge”
  • Our home away from home
  • Sunken Fireplace
 of 5 bubbles Samgacos, 21 Jun 2016 | Read review
“If you have a good budget, get the personal chalet as it offers better privacy.”
 of 5 bubbles Beyn18, 14 Sep 2015 | Read review
“If you are choosing for the cheaper accommodations (Crocker Range lodges, hostels etc.), be prepared to walk further to get from your room to the restaurant as it's located up a steep hill. A considerable hike.”
 of 5 bubbles HezryAbuHasan, 24 Apr 2015 | Read review
“If you travel with oldies or young children, it's better to choose St John's, Low Peak, or King Edward Lodge because it’s nearer to the road”
 of 5 bubbles 275mst, 29 Mar 2015 | Read review
“For a more private room look at the options above the Crocker Range lodges”
 of 5 bubbles E7350VHandrews, 4 Mar 2015 | Read review
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