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Firstly to the Melia Cayo Guillermo, thank you for taking us in and restoring our faith in Cuban hospitality, we moved here from a very disappointing stay at the Iberostar Playa Pilar and stayed from 16th to 24th June 2017
We knew of this hotel...More
I had the pleasure of staying at this charming resort from June 16th to the 23rd. It was my fourth stay, so I knew what to expect and was not disappointed. Yes, the hotel is old and in need of renovations. They have (finally!) started,...More
Sometimes newer isn't better. I have stayed at the newest resorts in the area. But they lack the charm and maturity of this jewel. The staff from start to finish of my visit were amazing. If you have an inquiry or a problem the staff...More
2 Thank Rob H
Response from Director_GeneralMCG, Director General at Melia Cayo GuillermoResponded 6 days ago
Hola Rob H:
Thanks for your comments!! Thank you also for your visit, we hope that the next time you make a longer stay with us, you will not regret it, likewise when you return you will find many changes that will make you a...More
I recently had the pleasure of visiting this charming resort and found it to be a wonderful experience. The grounds are lovely and the staff very friendly and efficient. All of my requests were met cheerfully and timely.
The beach here is absolutely breathtaking and...More
3 Thank Carol H
Response from Director_GeneralMCG, Director General at Melia Cayo GuillermoResponded 5 days ago
Hello Carol H:
We thank you for your comments, and thank you for having visited us, it is a pleasure to work to please our guests and that the resort has been to our liking filled us with pride, but at the reception the boss...More
This is a lovely resort with lots to do and a beautiful beach.
The only downfall was no water in our room for three days.
I had to shower at the gym.
The food was excellent and the rooms were clean. We had no issues...More
Response from Director_GeneralMCG, Director General at Melia Cayo GuillermoResponded 1 week ago
We appreciate your comment, as well as the suggestions you make, we will check the water problem, but I recommend the next time you have a problem, call the customer service numbers, we are here to please you, so it was something that...More
US$ 151 - US$ 376 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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