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Stayed here for 11 nights before we were evacuated to Valladaro before Irma hit. Defo not 5 star , Thomas Cook you should be ashamed to advertise it as such, 3 star at best but I would say for what we paid, about £800 each...More
I recently had the pleasure of visiting this charming resort and found it to be a wonderful experience. The grounds are lovely and the staff very friendly and efficient. All of my requests were met cheerfully and timely.
The beach here is absolutely breathtaking and...More
11 Thank Carol H
Response from Director_GeneralMCG, Director General at Melia Cayo GuillermoResponded 22 June 2017
Hello Carol H:
We thank you for your comments, and thank you for having visited us, it is a pleasure to work to please our guests and that the resort has been to our liking filled us with pride, but at the reception the boss...More
We were given a room upgrade upon arrival to ocean view - fabulous! Rooms were clean and tidy with minibar and complementary shampoo and so on replenished when needed. The maid was lovely and left towel art most days. Food was good for Cuba and...More
As I write this the Hurricane Irma is currently battering the Cuban Coast and Cayo Guillermo is in line for a direct hit . My thoughts and prayers are first and foremost for the Cuban people and for those staff who work at this hotel...More
First impressions from the outside looked very charming and Cuban! However once we had checked in we started to see the cracks below the charm. We were travelling as a family and were placed in rooms next door to each other, my parents room...More
US$ 153 - US$ 413 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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