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Monaci delle Terre Nere

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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
GreenLeaders Platinum level
In 2007, by chance, I stumbled upon this place, fell in love with it and decided to devote my life to its resurrection.To bring this place, previously chosen by the monks of Saint Anna’s order for his special energy and extraordinary charm, back to life. It has become the second great project of my life. The estate Monaci delle Terre Nere is situated along the slopes of Mount Etna, the biggest volcano in Europe on the border of the Etna National Park at 500mt above sea level. My wish has been to preserve the historic identity and local traditions, more than a Boutique Hotel it is a home which I hope retains its intimacy. The house which dates from 1800 is listed as one of historical importance. It is now a place where traditional Sicilian Architecture is combined with contemporary art and living.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Restaurant
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Airport Transportation
Public Wifi
Breakfast included
Dry Cleaning
Laundry Service
Concierge
Multilingual Staff
Outdoor pool
Breakfast Available
Non-Smoking Hotel
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Accessible rooms
Minibar
Good to know
HOTEL STYLE
Historic Hotel
Mountain View
HOTEL CLASS
Location
Full view
Getting there
Fontanarossa Airport30 km
Tito Menniti Airport65 km
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Nearby restaurants
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Nearby attractions
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Reviews & more
465Reviews
368Photos
1Q+A
82Room tips
Traveller rating
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  • 82
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  • 9
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Took the family here for 5 nights. The property is truly amazing. The staff were amazing within the bar and the hotel. it is sad when the management leave a bad taste when the overall team work so hard to make yr stay.

We were 2 families across 3 properties.

2 children in a pa
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Response from Monaci delle T, Responsabile relazioni con la clientela at Monaci delle Terre Nere
Responded 2 days ago
Dear John, Thank you for taking your time to review your recent stay on Tripadvisor. We are delighted that you appreciated the beauty of our Sicilian estate and magnificent nature of Mount Etna. Thank you for your encouraging words on our staff. I will make sure they are shared with the whole team, as all of our employees are passionate about customer service and will be extremely pleased to receive your compliments. We were really surprised and sorry to read your comments about our management which always inspire and motivate with great enthusiasm all the team to make sure all our guests are happy and feel themselves at home. Please rest assured that we highly appreciate guests’ feedback as yours, as it shows us which aspects of our service we may improve on our strive to perfection, that is why we keep track of these comments and add them to our plan of continuous improvement. We would like to offer you our sincere apologies for the maintenance issues that you mentioned. We will pay even closer attention to these matters and carefully monitor them in the future in order to make sure they are prevented or resolved in a more timely manner, to guarantee the most pleasant and comfortable experience for our guests. Our staff pays much attention to lost and found objects. To ensure secure and prompt shipment, we use the services of a trusted courrier company. The prices of shipment are set by the service provider, and are one of the lowest among the suppliers in the region. As for the payments with American Express cards, we are delighted to advise you that we have reached a new agreement with the bank and will be accepting them for all the charges in the future. We sincerely hope that we will have a chance to share with you our improvements as this, reached also thanks to your valuable feedback. We will be looking forward to welcoming you back to Monaci. Warm regards, Katerina Kazenkina Guest Relations Manager
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We had the pleasure of staying in the very beautiful and peaceful Monaci delle Terre Nere in October of this year. We had had a troublesome start to our trip in Sicily due to problematic car hire in Catania and a misunderstanding of the road toll system which saw us receiving a f
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Response from Monaci delle T, Responsabile relazioni con la clientela at Monaci delle Terre Nere
Responded 3 weeks ago
Dear Steve and Shaz, Thank you for your outstanding review and your lovely words! We are extremely pleased that your stay with us has been enjoyable and left warm memories in your hearts. We are delighted to read that Jessica and Alberto have taken good care of you. All of our staff is strongly committed to customer service, so comments as yours are highly encouraging and pleasant for us. I will share them with our team, that will certainly be very greatful for your kind words. We will be looking forward to welcoming you back to Monaci in the future. Warm regards, Katerina Kazenkina Guest Relations Manager
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We stayed at Monaci delle Terre Nere for three nights and had selected this hotel for a luxurious end to our tour of south-east Sicily and it was certainly the most expensive place we had stayed in by far. We booked the double superior room Armonico through Mr. and Mrs. Smith; wh
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Response from Monaci delle T, Responsabile relazioni con la clientela at Monaci delle Terre Nere
Responded 2 weeks ago
Dear AnitaT947, Thank you for taking your time to review your experience on Tripadvisor. We highly appreciate your valuable feedback, as it brings to our attention a few important points, that will help us improve the services we offer. We are delighted that you appreciated our room facilities, charming Sicilian estate and beautiful swimming pool area, as well as our organic buffet breakfast. All of our staff is devoted to customer service, so your comments are extremely encouraging. It will be my pleasure to share your kind word with the whole team, including our farm workers that put much effort in producing the wine you much appreciated and organic ingredients for the delicious meals. We are located in the Etna area, 500 meters above the sea level, in an ideal microclimate zone which allows our guests to generally enjoy mild temperatures both during the hot Sicilian summer and during the wet winter. We would like to mention that the room you have been offered as a complimentary upgrade at your arrival, Armonico, is a Double Deluxe Room. A more spacious and comfortable accommodation than the Double Superior Rooms that was the room category that you booked. We are also pleased that you enjoyed our dining service and the bar. Our menu is based on local organic products, that have higher cost than those industrially made, but are more beneficial for health and create a true local experience thanks to their original flavors. It also features suggestions from our Chef that change daily for our standards. We sincerely hope that we will have a chance to welcome you back in the future, hopefully in the best days our warm and sunny climate has to offer. Warm regards, Katerina Kazenkina Guest Relations Manager
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We stayed at Monaci delle Terre Nere for 2 nights as part of our Sicilian honeymoon. We do highly recommend this property but with a few caveats.

Positive: Incredibly property with gorgeous views. You truly feel you are on top of a mountain looking out toward the sea, and it has
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Response from Monaci delle T, Responsabile relazioni con la clientela at Monaci delle Terre Nere
Responded 3 weeks ago
Dear Guest, Thank you for choosing Monaci delle Terre Nere for your honeymoon and for the nice review. We sincerely hope your stay with us has been special and memorable. We are pleased that you enjoyed our peaceful and lush Sicilian estate, that is perfect for relaxing and enjoying some romantic time with your partner in this secluded and magical location. Thank you for your lovely comments on our splendid Organic breakfast. We are sincerely sorry for the issue with early breakfast on your departure day. We will investigate what happened to make sure the situation does not repeat in the future. We are always pleased to provide breakfast boxes for guests leaving early in the morning, and all of our rooms are equiped with tea and coffee making facilities, that offer the possibility to enjoy hot beverages at any time of day. We highly appreciate your comments, that will certainly help us make the level of service more consistent and provide the best possible experience for our guests. We will be looking forward to welcoming you back to Monaci, to share our improvements with you. Warm regards, Katerina Kazenkina Guest Relations Manager.
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We treated ourselves to four nights at this hotel, staying in the two bed, one living area Elegance Suite. We are two adults and two kids and the suite was pure luxury with 3 bathrooms, coffee machines, beautiful sunken bath looking out towards the sea, amazingly comfortable beds
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Response from Monaci delle T, Responsabile relazioni con la clientela at Monaci delle Terre Nere
Responded 28 Oct 2018
Dear Guest, Thank you for your positive review of your recent experience at Monaci. What a delight reading your nice comments on our lovely Suite "Elegante", its admirable design with luxurious amenities, splendid views over our charming estate and spectacular Mediterrean sea! We were pleased to learn that your stay has been pleasant and comfortable and your expectations were satisfied. We are also glad that our breakfast staff has taken good care of you. We often receive compliments for our Organic breakfast, presenting an extensive choice of the best products from generous soils of Mount Etna and area. I gladly accept your valuable suggestions on adding more variety to the menu. Preparing fresh eggs a-la-carte according to guests' preferences is an individual service, that requires dedicated staff and thus involves a separate cost for us. However we have taken a good note on your comments, that will be carefully considered by our management. We have also forwarded your feedback on the meals at our Restaurant to the Chef, that will attentively look into the mentioned issues and make sure the quality of every dish is consistent and always up to our standards. We would like to thank you for your precious feedback, that is very important for us, as it helps us improve our services and make sure guests' experience is always at top level and throughoutly enjoyable. We will be looking forward to welcoming your lovely family back to our Country Boutique Hotel. Warm regards, Katerina Kazenkina Guest Relations Manager
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Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
Double deluxe Dolce
room 9 bedroom
Nice lamp and fireplaces
Previous
vorremmo fare una vacanza di 4 giorni in febbraio tutta la famiglia. 3 adulti e un bambino di tre anni. cosa ci costerebbe?
Buongiorno, non sono a conoscenza dei prezzi per l'alloggio. La mia recensione si è basata su un pranzo domenicale di fattura ec-cel-len-te! (Anche se non "a buon prezzo"...). La struttura, che ho visitato, è molto bella, comunque. Buona prosecuzione
0 votes
"Take a credit card not AMEX"
"Room 8/ Suite Dependence Deluxe was our accommodation which was huge - probably 2 refurbished barns."
"We loved room 17 - it is big and spacious and has a lovely outside area, but isn't too far away from the main building."
"Choose a room away from the main building... they are better."
"All rooms are to die for ..."
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PRICE RANGE
US$ 162 - US$ 543 (Based on Average Rates for a Standard Room)
LOCATION
ItalySicilyProvince of CataniaZafferana Etnea
NUMBER OF ROOMS
22
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