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Burnham on Sea Holiday Park - Haven

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Burnham on Sea Holiday Park - Haven
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920 Reviews from our TripAdvisor Community

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Showing 917: English reviews
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birmingham
Reviewed 2 days ago NEWvia mobile

We arrived at the park on friday to be surprised how busy it was,then we realised it was St Patricks weekend,this however made for a good atmosphere. We visited the restaurant on a number of occasions and overall the food was good and plentiful,the staff were friendly and we found them very efficient. My wife did find that the womens...

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Thank ian o
Reviewed 4 days ago NEWvia mobile

Stayed for 3 nights, had a great van, very clean and tidy. Staff were friendly had a small non major issue with van out of hours, Matt on security rectified promptly and professionally. Highly recommend.

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Thank Graham D
Reviewed 1 week ago via mobile

I read the reviews and it was great the only thing I was concerned about was mash n barrel. But that was fine we only went there for drinks and had take away from papa John's. We stayed in Lake view 3 and wow it was amazing. I was looking at a review of the same caravan before we got...

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Thank Amazing A
Burham H, Manager at Burnham on Sea Holiday Park - Haven, responded to this review

Thank you for such a lovely review of our park. It's so wonderful to hear that you enjoyed your stay with us and found your holiday home to be everything you needed! We look forward to seeing you in July and if there's anything we can do before you arrive, please let us know :) Pippa Jarvis Holiday Experience Manager

Reviewed 1 week ago via mobile

I stayed at the site on the weekend of the 17th March until the 20th. 10 adults 10 kids. My score would of been higher if it wasn't for these issues. The site is lovely but it was experiencing some expected teething problems on opening weekend. All of the food outlets were overwhelmed to say the least. Papa johns took...

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Thank Bigdaddyharry
Burham H, Manager at Burnham on Sea Holiday Park - Haven, responded to this review

Thank you for taking the time to review our park. I am pleased to hear that overall you did enjoy your stay though I understand from your review there were a few concerns. Our team work hard to make sure all of our guests have the best holiday possible and I am sorry to hear that at times, we did...

Reviewed 1 week ago via mobile

Considering this place had only just opened the toilets were absolutely disgusting. Smelt of dirty urine and did not look clean at all, most of the toilets were blocked and locks missing off the doors. To my disgust there was no soap in the toilets and a member of the waiting staff from the restaurant was using the toilet herself...

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Thank Rp87-cc
Burham H, Manager at Burnham on Sea Holiday Park - Haven, responded to this review

Thank you for your recent trip advisor review. We would love for all of our guests to have the best experience possible and I am sorry to hear that certain aspects of your holiday were not to your expectations. Our Complex Manager has been informed of your feedback and will be looking into further processes to prevent this happening in...

Reviewed 1 week ago via mobile

We booked a deluxe 3 bedroom caravan for the opening weekend of the site. The caravan itself was lovely and we could find no fault with it. Check in was not such a simple process as the girl did not appear to know what she was doing. The pool was lovely though the water on the baby pool could have...

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Thank Becki T
Burham H, Manager at Burnham on Sea Holiday Park - Haven, responded to this review

Thank you for taking the time to review our park. I am pleased to hear your holiday home was lovely and that you could find no fault with it. I am sorry to hear your check in was not a simple process and I will be sure to raise this with the team to make sure this does not happen...

A TripAdvisor Member
Level Contributor
6 reviews
4 helpful votes
Reviewed 29 January 2017 via mobile

We stayed here for a week, our little girl who was 18 months at the time absolutely loved it, plenty of evening entertainment & things to do during the day. The mash & barrel (I think that's what the eating place on site is called) unfortunately was awful food, we ate here once and wouldn't eat there again! We did...

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3Thank A TripAdvisor Member
Burham H, Manager at Burnham on Sea Holiday Park - Haven, responded to this review

Thank you for taking the time to review our park. It's brilliant to hear that you and your family loved your stay with us and found plenty to do during the days and evenings with us. I am sorry to hear your time in our Mash and Barrel was not up to your expectations and if you'd like to discuss...

Reviewed 10 December 2016

As the title says, they serve SMASH instead of mash! what a load of rubbish! And then the cook had the cheek to say he uses gluten free potato! Potatoes are gluten free! Silly place, never would go again. insult our intelligence and over priced us for the privilege. Dingy Dirty Horrid Be warned, do not take your family there.

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6Thank Dexter K
Burham H, Manager at Burnham on Sea Holiday Park - Haven, responded to this review

Thank you for taking the time to review our park. I am so sorry to hear that you did not enjoy your time in our Mash and Barrel. Our team are always on hand to make our guests experience the best possible and if they had been aware of your concerns they would have certainly done their best to help....

Shrewsbury, United Kingdom
Reviewed 28 November 2016

We Book and Visit Haven Burnham on sea at Least 2-3 Times a year every year, September this Year( 2016) 3 days before arriving to check-in, I had an operation to Correct a Hernia, Resulting in Walking with a Walking Stick, Now I am only 34 so not being able to walk a fair distance really concerned me and I...

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2Thank Harry T
Burham H, Manager at Burnham on Sea Holiday Park - Haven, responded to this review

Thank you for taking the time to review our park. I am sorry to hear that you needed surgery a few days before you came on holiday with us though it's so wonderful to hear that the team here did everything possible to make your holiday everything you needed it to be. It's always best to let us know in...

Reviewed 23 November 2016 via mobile

Great Place For Kids And Has Face Paints And A Big Arcade There Was A Chipshop On Site And Mash And Barrel Was A Change Of Pace And The Pool Was Amazing There Was A Massive Slide And There Was A Fish Pond!

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1Thank Owen M
Burham H, Manager at Burnham on Sea Holiday Park - Haven, responded to this review

Thank you for taking the time to review our park. We are so happy to hear that you and your family enjoyed your stay with us. We have many facilities on site for all of our guests to enjoy and it's lovely to see that you thought our pool was amazing! We hope to see you again soon :) Pippa...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Laundry Service

Additional Information about Burnham on Sea Holiday Park - Haven

Address: Marine Drive, Burnham-On-Sea TA8 1LA, England
Region: United Kingdom > England > Somerset > Burnham-On-Sea
Hotel Class:4 star — Burnham on Sea Holiday Park - Haven 4*
Number of rooms: 6
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Also Known As:
Burnham On Sea Holiday Park Hotel Burnham-On-Sea
Burnham On Sea Holiday Park - Haven Burnham-On-Sea, Somerset
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Questions & Answers

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Questions? Get answers from Burnham on Sea Holiday Park - Haven staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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