Location is near the main market and the rooms are also very decent. The manager is well trained and speaks nicely to customers. The rest of the staffs are very bad behaved. The management must get them through some trainings to educate that customers doesn't mean only money. Before you leave the hotel they start asking for tips. And even when you give them 100 rs as tip they show a bad face as if you are doing a big mistake. The hotel restaurant is very bad maintained. We had breakfast included in the plan. After serving breakfast the cook was showing me the calculation of the money that we eat during breakfast and telling how its a loss business of including breakfast in the plan. Its very unacceptable. Management please look in to your staff behaviour.
We were provided this hotel by our tourist operator, though I read through reviews on TripAdvisor and said okay for the hotel, in experience, I'd say the service, the comfort, food, etc. could always be better. This hotel was chosen for a family trip for 6 adults and 1 kid, in short, we took 3 rooms altogether. There is no lift in the hotel, mind you, if you're given a room on the first floor and have elderly people, imagine taking luggage also the elderly people. The views from the hotel are wonderful. We stayed there during Nov 1st week, it had snowed heavily the previous day, and hence there was too much of snow everywhere. The room heaters provided could be better, the electric blanket used to help us keep warm only one portion of the bed. The room heaters were switched off during the night hours after 10 PM when it was most required. Agreed, that the power cuts were to be blamed, however, it could have been better handled. The bathrooms were not clean, the doors and the latches are very old. Some of the bathroom doors/frames were almost hollow due to termites. In all, suggest you avoid this hotel, if you can. The staff is warm and helpful, however, they do demand for a huge amount of tips assuming tipping (asking for a huge sum of money is their right), which is actually a put off for any traveler, after a pathetic experience.…
I would like to say that visit Pahalgam and stay at this hotel 100% recommended hotel. Nice and helpful staff,delicious food,quality service and peaceful atmosphere and excellent view from lawn of hotel.
I don't know about this hotel. But there is a Hotel Alpine k2. Don't trust on seeing picture of hotel. Don't give advance. I booked the Hotel Alpine k2 from booking.com and there is a option to pay there. I decided to pay there but stuff called me and asked for advance of 30% for confirmation. I paid and did the mistake.
I stayed twice here with my family we feel home like environment here every one here is so cooperative the way they behave impress me most we love the people and we wish to meet them again and again We recommend every one to visit Pahalgam and stay at home away from at Hotel Lal Kothi Pahalgam Thank you Hotel Lal Kothi Pahalgam ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️