ROYAL HILLTON PAHALGAM (Kashmir) - Hotel Reviews, Photos, Rate Comparison

Well maintained hotel at an excellent location. The view from either side is great . Zahid at reception was kind enough to upgrade us to the junior suite when he realised that were in triple sharing basis and would require an extra bed. The room size was excellent and so was the bathroom. Good service and prompt housekeeping. I only found the dinner buffet a bit disappointing but the a la carte meal was good. The hotel is walking distance from the main market as well as the taxi stand. So you can take a walk out to shop or eat . Fortunately in Pahalgam, the taxi rental fares are displayed at the stand and hotels have them too so one doesn’t get scammed into overpaying .

Date of stay: April 2022Trip type: Travelled

Helpful

Share

Response from Hotel Royal Hillton, General Manager at Royal Hillton Pahalgam

Responded 2 days ago

Dear Nargis Ji, Warm Greetings from The Royal Hillton, Pahalgam!!! Thanks for your review! I’m so happy to hear that you found our location awesome with a 360 degree view of Valley of Shepherds i.e.: Pahalgam We love hearing from our Valued Guests like you and we’re always looking for ways to improve our Food, Service, room amenities and the overall ambience at Royal Hillton. We are thrilled to know that our level of service matched your expectations, you really made our day. We are waiting to welcome you again here at Royal Hillton, please be our preferred guest next time you are here. Sincerely, Amin Wani

Taral Shah wrote a review 20 May

2 contributions

Amazing experience

We visited Pahalgam during May and were little disappointed with room size however the service, food everything is five star. The staff is so courteous and they go extra mile to make you happy. Food is also very nice. Try their cold coffee and paneer items. The view on front of river is very nice and the voice of water makes it more soothing. A note if you are thinking for extra bed in the room it might be little clumsy. Also note that Pahalgam has network issue specially for VI network. So be prepared for the same. Kudos to the staff and service of the hotel.

Date of stay: May 2022Trip type: Travelled

Helpful

Share

Response from Hotel Royal Hillton, General Manager at Royal Hillton Pahalgam

Responded 2 days ago

Dear Taral Ji, Warm Greetings from The Royal Hillton, Pahalgam!!!!! Thank you for taking the time to review your stay at Royal Hillton. I’m so glad to hear that our staff were able to make your experience with us a memorable one and that you enjoyed all of the amenities we offer. I will pass on your compliments about our food to our Executive Chef, who is quite passionate about his work. We also thank you for appreciating our location and recommending us to the fellow travelers. We shall be waiting to welcome you again soon here at Royal Hillton. Warmly, Amin Wani

Thiya wrote a review 18 May

1 contribution

Visited with family and it was great experience

We visited royal hillton Pahalgam with my family,the rooms the amenities all were good ,the food is very nice and tasty,we visited their coffee shop ,the coffee and the other snacks were good too,and the staff especially mr Saleen was very professional and helpful .I recommend this property to everyone

Date of stay: May 2022Trip type: Travelled

Helpful

Share

Response from Hotel Royal Hillton, General Manager at Royal Hillton Pahalgam

Responded 4 days ago

Dear Sir, Warm Greetings from The Royal Hillton Pahalgam!!!! Thank you very much for sharing your experience with us, it is very much appreciated by us. Many Thanks also for recommending our hotel to the fellow travelers. We can’t wait to have you back with us here at Royal Hillton!!! Sincerely, Amin Wani

Baks wrote a review 5 May

6 contributions

Excellent place

A must place for stay if you are coming to pahalgam.. excellent food and amazing staff who are extremely helpful in all respects... special mention for Aashiq Adil and yawar for their special attention..

Date of stay: May 2022Trip type: Travelled

Helpful

Share

Response from Hotel Royal Hillton, General Manager at Royal Hillton Pahalgam

Responded 2 weeks ago

Dear Guest, Warm Greetings from The Royal Hillton, Pahalgam!!! We thank you for the positive remarks about your memorable stay with us, we are honored that you found our Hotel, food, service and the overall ambience as per your taste. Guest satisfaction has always been our greatest reward. I am personally flattered that, in addition to trusting us with your patronage, you made sure to write a positive review about us and recommending us to the fellow travelers, you really made our day. We shall be waiting to welcome you again soon here at Royal Hillton. Warmly, Amin Wani

Namrata S wrote a review 4 May

5 contributions1 helpful vote

A must visit

A fabulous hotel with a fantastic view and most of all superb hospitality. We stayed there for 4 nights and we were treated more like a family by everyone. The hospitality by Mr. Adil and his F&B team was outstanding. The warmth and the homely feel which everyone gave showed the love and humility of the people around. They have a superb housekeeping team as well and super fast service for everything. Also would like to mention though it was raining and with full occupancy most of the time, the common area restrooms and the corridors were always clean. The food and the taste was also great and specially evening masala tea by the chef. Thank you RH and special thanks again to Mr. Adil and his F&B team. We would love to see you all again.

Date of stay: May 2022Trip type: Travelled

Helpful

Share

Response from Hotel Royal Hillton, General Manager at Royal Hillton Pahalgam

Responded 2 weeks ago

Dear Namrata Ji, Warm Greetings from The Royal Hillton, Pahalgam!!!! Thank you for the positive review about your stay with us. It gives my staff and I great pleasure that your stay with us was as per your expectations. This is our mission, and it drives us every day. I am particularly moved by the fact that you took the time out of your busy schedule to write this thoughtful review. Please be our preferred guest next time you are here at Pahalgam. Sincerely, Amin Wani

javid IDREES RAJA 8256 wrote a review Apr 2022

Srinagar, India58 contributions24 helpful votes

Best viewed property in pahalgam

Lovely property amazing it's agreat hotel for everyone rooms are very pretty this hotel provides 24 hours service staff is helpful and cerotous specialy mentioned housekeeping staff and restaurant staff is just amazing served with smiling faces enjoyed the visit with my friends lovely place for visit I recommend allmy friends and relatives for stay that property overall it was a great experience ana awesome stay with royal Hilton pahalgam willbe come back for visit again definitely thanks for the great hospitality and awesome service the team of royal Hilton thanks

Date of stay: March 2022Trip type: Travelled

Room Tip: Book this property it provides you great hospitality and awesome services

See more room tips

Helpful

Share

Response from Hotel Royal Hillton, General Manager at Royal Hillton Pahalgam

Responded 3 weeks ago

Dear Idrees Ji, Greetings from The Royal Hillton, Pahalgam!!!! We thank you so much for this lovely review, we are so happy to hear you had such a good experience with us and that we were able to come up to your expectations in creating what you were looking for. We indeed take pride in maintaining our service standards for our Valued and lovely guests such as yourself. We are so thrilled to hear that you had such a smooth and memorable stay. We are waiting to welcome you again soon here at Royal Hillton. Sincerely, Amin Wani

Dhaval G wrote a review Apr 2022

27 contributions15 helpful votes

Amazing but overpriced Hotel

We stayed at the property in the month of April 22 when Kashmir faced heavy inflow of tourist and thus ended up paying more for the property. The hotel is nicely located near the river and accessible to the market (which is very small). The rooms are decently sized and with modern amenities. They do promise 24 hours heater but it is not kept always on (though we didn't had any need for it). Also none of the rooms (other than suit room) gives a proper river view as there is a tree in between. Food wise, it has a good spread for breakfast and dinner with Jain options being made available on request. Services (barring few instances) were good and as per expectation. The Hotel has a nice lawn where one can sit and enjoy the surrounding scenic beauty.

Date of stay: April 2022

Rooms

Location

Service

Room Tip: Opt for Suite room (room no. 224 which gives the best view)

See more room tips

Helpful

Share

Response from Hotel Royal Hillton, General Manager at Royal Hillton Pahalgam

Responded 3 weeks ago

Dear Dhaval Ji, Warm Greetings from The Royal Hillton Pahalgam!!! Many thanks for leaving us such a wonderful review. We are thrilled that you loved your experience at Royal Hillton; our staff will definitely be happy to read what you wrote. We put Guest experience and satisfaction of our valued guests like you as our top priority, and your review reaffirms the hard work we put in every day, however, going by the logistics and other parameters at such remote place like Pahalgam, our hotel is reasonably priced. Thanks for your kind words and we look forward to seeing you again at Royal Hillton. Warmly, Amin Wani

iswarya2014 wrote a review Apr 2022

Coimbatore, India246 contributions77 helpful votes

Needs improvement

We stayed for 2 nights at the Royal Hillton. The check in was smooth but rooms were small and our room’s linen had to be replaced entirely because it was not clean. Food was a complete let down, breakfast and dinner had limited options and taste was also very ordinary. They have to work on their food and improvise it

Date of stay: April 2022Trip type: Travelled

Helpful

Share

Response from Hotel Royal Hillton, General Manager at Royal Hillton Pahalgam

Responded 3 weeks ago

Dear Guest, Warm Greetings from The Royal Hillton Pahalgam!!! “I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark in your case.” “We always aim to deliver a great guest experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.” I would appreciate another chance to earn your patronage and trust in us. Sincerely, Amin Wani

Ravina jain wrote a review Apr 2022

1 contribution

Best stay ever

Our kashmir tour made memorable by the team and thanks to Mr. Saleen for his hospitality and his helpful nature which made our stay memorable. The view is awesome and the weather most pleasant and kashmir is really paradise on earth.

Date of stay: April 2022Trip type: Travelled

Helpful

Share

Response from Hotel Royal Hillton, General Manager at Royal Hillton Pahalgam

Responded 4 weeks ago

Dear Ravina Ji, Warm Greetings from The Royal Hillton Pahalgam!!! We are glad to know that we were able to match your standards during your stay with us. Many thanks for your review, ratings and making us part of your memories, you really made our day!!! Your encouraging remarks are highly appreciated. Hope to see you soon here at Royal Hillton, Pahalgam. Sincerely, Amin Wani

mayukhv wrote a review Apr 2022

Arcata, California13 contributions1 helpful vote

+1

Excellent place to spend leisurely vacation surrounded by snow capped mountains with 270 degree uninterrupted view.

Stayed for 5 nights in April 2022 . Very well planned with all facilities of a 4 star hotel. Rooms are cosy and comfortable. The lush green lawns are worth spending time during the day. The Staff are very helpful and friendly. Food in the restaurant is excellent and l must complement the F&B manager Mr. Lone Faiyaz for his charming and good natured behaviour towards guests.

Date of stay: April 2022Trip type: Travelled

Room Tip: Spending days in the hotel itself is worth the visit to Pahalgam.

See more room tips

Helpful

Share

Response from Hotel Royal Hillton, General Manager at Royal Hillton Pahalgam

Responded 5 weeks ago

Dear Guest, Warm Greetings from The Royal Hillton, Pahalgam!!!! We are so thrilled to hear that you had such a smooth experience with us. It was our absolute pleasure to have you with us. We’re always looking for ways to improve the experience at our Hotel, but it’s great to know from your review that we are on the right track. Fayaz Lone of course is an integral team member and I can see the same in your remarks. Thank you again for taking the time to share your feedback with us – it’s always appreciated. We shall be waiting to welcome you again soon here at Royal Hillton. Kind Regards, Amin Wani

PreviousNext