Royal Hillton Pahalgam

Royal Hillton Pahalgam

we had a friend at our window
Traveller (454)
Dining (44)
Room & Suite (37)
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About

4.5
#8 of 53 hotels in Pahalgam
4.7 of 5 bubbles
Location
4.7 of 5 bubbles
Cleanliness
4.7 of 5 bubbles
Service
4.6 of 5 bubbles
Value
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Hotel Royal Hillton is a renowned for superfine location,excellent service and located in the heart of Pahalgam.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Hiking
Horseback riding
Airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Restaurant
Breakfast available
Breakfast buffet
Fishing
Car hire
Taxi service
Banquet room
Meeting rooms
24-hour security
BBQ facilities
Baggage storage
Concierge
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Housekeeping
Room service
Safe
Coffee / tea maker
Bath / shower
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL STYLE
Trendy
Great View
Languages Spoken
English, Hindi
442Reviews7Q+A59Room tips
Traveller rating
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Detailed Reviews
Aesha G wrote a review Jan 2021
New Delhi, India10 contributions20 helpful votes
5.0 of 5 bubbles
Our stay in this hotel was just amazing. Sucha beautiful property with the perfect location and the most courteous staff over here. Ms Zara who helped us with our booking was so kind and courteous just like the whole staff in this hotel who went above and beyond to make sure we had the most comfortable stay possible despite the snowstorm.
The rooms are so comfortable and the views are breathtaking especially with the snowfall. All the amenities including Heater in the room, water pressure and temperature in the washrooms it was all just perfect.
The Kashmiri kahwa they provided at the time of check in and when we came back from playing in the snow was just so delicious. The food is really good with lot of vegetarian options and the restaurant team deserves a special shoutout. All of them are so kind and humble especially Mr. Waseem who helped us throughout our dining experience.
All in all we had the most wonderful stay in this perfect winter wonderland n next time we visit Pahalgam, this is the only hotel am staying at!
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Date of stay: January 2021
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Royal Hillton, General Manager at Royal Hillton Pahalgam
Responded 27 Jan 2021
Dear Ms. Aesha, Very warm Greetings from the Royal Hillton, Pahalgam!!!! We feel privileged by knowing that Royal Hillton, Pahalgam has become part of your cherished memories, We thank you wholeheartedly for your review, rating and remarks. Zara Haya is an integral team member and your review also reflects the same. Many thanks for appreciating our Location, Food, Service, ambience and overall aura. Our priority at Royal Hillton is "Guest Service and Satisfaction" and we are ecstatic that we met that mark. The Valued Guests like you make our job a pleasure. We have already enlisted you on our "Privileged Guest List" and we shall be waiting for the moment to welcome you again here at Royal Hillton Pahalgam. Warmly & Sincerely, Amin Wani
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Divya wrote a review May 2022
Bengaluru, India6 contributions2 helpful votes
5.0 of 5 bubbles
Royal Hilton was the best among all the hotels we stayed at Kashmir during our trip in May 2022. True to its name, the hotel had a well maintained and Royal look with plush interiors, shiny wood carved walls, grand chandeliers, space and seating areas both inside and outside. Special mention must be said about the outdoor space available for guests to enjoy the views of the mountains surrounding. You can order snacks and hookah and enjoy the cold evening with grand views of the mountains flanking Pehalgam. It is located very close to the market and you can walk down to it.
The food and buffet was very good. The staff were friendly and generous in getting us fruits after meal. We enjoyed the common areas and even played a game of carrom. The rooms were large and had large windows that let in the light and views. Hot water was available for drinking with electric kettle provided in the room and for showers had hot water always for bathing, as well. The room and bathroom were clean. The dining area needs improvement and staff need to be taught to clean tables well between meals.
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Date of stay: May 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Royal Hillton, General Manager at Royal Hillton Pahalgam
Responded 26 May 2022
Dear Divya Ji, Warm Greetings from The Royal Hillton, Pahalgam!!! Thank you for the positive review, It gives my staff and I great pleasure to think that Royal Hillton made our Valued guest's trip better. This is our mission, and it drives us every day. I am particularly moved by the fact that you took the time out of your busy schedule to write this thoughtful review and a valuable feedback for me. I will personally look into the Restaurant cleanliness and ensure it is up to the mark. We are honored that you found our service level as per your expectations. Guest Satisfaction has always been our greatest reward. We shall be waiting to welcome you again soon here at Royal Hillton. Sincerely, Amin Wani
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Anitha wrote a review Nov 2020
5 contributions
+1
5.0 of 5 bubbles
One of the best stay I could always recommend for the stay, their hospitality, hotel ambience, location, the cleanliness, not even a single negative I could say about.
They even made it special by arranging candle light dinner, with room decorations.
Shoutout for this below staff from the hotel to make this experience memorable.
Fayaz Ahmed
Saif ali
And Chef Shabbir ahmed to make sure the food Is always delicious😍
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Date of stay: November 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Royal Hillton, General Manager at Royal Hillton Pahalgam
Responded 3 Dec 2020
Dear Ms. Anitha, Warm greetings from The Royal Hillton, Pahalgam!!!! It was pleasure serving you in order to make your stay memorable. I really appreciate you taking the time to share your feedback and being so open with us. I am glad you liked our ambience, location, hospitality, cleanliness and overall aura. It really gives us a sense of satisfaction. We want to welcome you again soon here at Royal Hillton. Cheers!!!! Amin Wani
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charru wrote a review Sept 2022
18 contributions
+1
5.0 of 5 bubbles
We had a wonderful stay at the hotel. The hotel has a nice location which is walking distance from the market but at the same time it's peaceful and has a great panoramic view through its garden where you can watch the sun set. At times clouds play hide n seek over the mountains depending on the season and we were lucky to get a glimpse of it.

The kashmiri food could be more kashmiri if not punjabified but the overall food experience has been good(do try the tandoori trout). You can also sit in the garden and enjoy your food.

Helpful staff from reception (Mr.Zafar) housekeeping (mr.Sameer) & restaurant. my mother who needs a wheelchair for longer distance was provided all the assistance needed.
the hotel can think of incorporating ramps along with steps for accessing garden,restaurant and every possible guest area so that we don't need to ask for staff assistance in lefting the wheelchair although the staff had been very kind to do it whole heartedly.(we were provided with a dedicated wheelchair).The ramp is available at the hotel entry for reception.

You can get a pony ride outside the hotel entry to reach baisaran(mini Switzerland) in 35-45 min.
Taxi rates are fixed by the union for sightseeing depending on the car.

Also,special mention of Mr.Sameer and Ms.Zara of there sales office in srinagar in assisting us in the booking process.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Royal Hillton, General Manager at Royal Hillton Pahalgam
Responded 20 Sept 2022
Dear Charu Ji, Warm Greetings from The Royal Hillton, Pahalgam!!! Thanks very much for your balanced and fair review of your stay with us. I’m glad you felt positive about our ambience, food, service and overall aura here. It’s something we’ve worked very hard, and we’re pleased our efforts resonated with your remarks. I appreciate your kind words and will surely ensure the authenticity of our local cuisine. Many thanks for your encouragement and good vibes. I will personally take your valuable feedback / suggestions forward. We would love to welcome you again soon here at Royal Hillton, please be our preferred guest next time you are here. Warmly, Amin Wani
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vivekdabra wrote a review May 2021
Ghaziabad, India72 contributions22 helpful votes
2.0 of 5 bubbles
I planed to stay for 4 nights but stayed with family for 2 nights in February 2021.

Hotel is at very good location. Well decorated. Lot of rooms.
Heating could be better. Breakfast spread could be better. No South Indian dishes. No Juices.

Right beside taxi stand. Taxi rate from hotel are same as outside.

Rooms are small. Views are better in hotels outside city

However, be extremely careful. They will try to cheat as much as possible and will not stick to what is confirmed on call at booking time.
They have booking office at Srinagar. And at the time of booking, will not entertain at all if you call hotel directly. However once u reach hotel, they don't care about what was confirmed at booking office in Srinagar.

I booked room at a price including extra bed. And was told that dinner buffet would cost 750 pp. Upon reaching hotel was told that extra bet is not included and buffet is 1450 pp. I had WhatsApp as well at email confirmation. But they didn't care. And the Srinagar office no one picked calls. So had to change hotel after couple of nights.

Overall not a peaceful experience
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Date of stay: February 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Royal Hillton, General Manager at Royal Hillton Pahalgam
Responded 11 Jun 2021
Dear Mr. Dabra, Warm Greetings from The Royal Hillton, Pahalgam!!! Many thanks for your review. We really appreciate you being our valued Guest and it is never ever our intention to cheat or disturb our esteemed guests stay. Our lunch or dinner buffet price starts at Rs. 1475 all inclusive per pax. I will definitely discuss this with my sales team for such a misunderstanding. We surely would love to welcome you again soon here at Royal Hillton and make you feel at home. Kind Regards, Amin Wani
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Astha wrote a review Oct 2021
1 contribution1 helpful vote
1.0 of 5 bubbles
It was my husband’s birthday and that’s the reason we planned a trip to Kashmir to celebrate! To our surprise when we entered the hotel, the guy at the reception was so confused and didn’t know what to do or say! We were asked to wait as our room was getting cleaned and that too when we reached at 2PM which is the usual check in time. We waited for around an hour and when we asked about the room they said it has been done since a long time but nobody bothered to inform us and we were lounging around in the garden.
On my husband’s birthday eve, they didn’t do anything complimentary , we were charged even for the cake which wasn’t that good. Everything here was so pricey and the food was pathetic if we compare it to the price we paid.
For bonfire, they said that it will cost ₹4500! Sheesha was rediculously priced at 2000++ taxes that too just for an hour!
The staff was super confused and didn’t know anything. I wanted to arrange a candle light dinner but every staff member I had a word with told me a different story and unfortunately I wasn’t able to get what I wanted though I was willing to pay the price for it.
I won’t recommend this place to anyone. If you are only coming here for views you can come but if you truly want the worth of your money then please find some other option because the only thing you’ll find here is bad food and confused staff.
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Date of stay: October 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Royal Hillton, General Manager at Royal Hillton Pahalgam
Responded 7 Oct 2021
Dear Ms. Astha, Warm Greetings from The Royal Hillton Pahalgam!!!! Thanks so much for bringing this issue to our attention and please let me apologize for the unacceptable way in which you’ve been treated. Keeping our Valued Guests like you happy is our number one priority and I’d like to ask you for another chance to retain you as our valuable Guest. Please give me a call at +91 7051078606 or else we can reach out to you if you prefer at a time convenient for you. Sincerely, Amin Wani
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Nargis wrote a review May 2022
Mumbai, India432 contributions61 helpful votes
+1
5.0 of 5 bubbles
Well maintained hotel at an excellent location. The view from either side is great . Zahid at reception was kind enough to upgrade us to the junior suite when he realised that were in triple sharing basis and would require an extra bed. The room size was excellent and so was the bathroom.
Good service and prompt housekeeping. I only found the dinner buffet a bit disappointing but the a la carte meal was good.
The hotel is walking distance from the main market as well as the taxi stand. So you can take a walk out to shop or eat .
Fortunately in Pahalgam, the taxi rental fares are displayed at the stand and hotels have them too so one doesn’t get scammed into overpaying .
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Date of stay: April 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Royal Hillton, General Manager at Royal Hillton Pahalgam
Responded 22 May 2022
Dear Nargis Ji, Warm Greetings from The Royal Hillton, Pahalgam!!! Thanks for your review! I’m so happy to hear that you found our location awesome with a 360 degree view of Valley of Shepherds i.e.: Pahalgam We love hearing from our Valued Guests like you and we’re always looking for ways to improve our Food, Service, room amenities and the overall ambience at Royal Hillton. We are thrilled to know that our level of service matched your expectations, you really made our day. We are waiting to welcome you again here at Royal Hillton, please be our preferred guest next time you are here. Sincerely, Amin Wani
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Traveler39961667556 wrote a review Dec 2022
1 contribution
5.0 of 5 bubbles
We stayed in Royal Hilton Pahalgam for 2 nights around christmas timeframe and had a wonderful experience. I was concerned about the heater facilities during winter but Royal Hilton was perfect. It has central heating and room was extremely comfortable even in minus temperatures outside. Staff was extremely helpful and eager to serve you. We had breakfast and dinner in our package and it was a great decision as the spread was delicious, no need to venture out in cold and staff was eager to serve hot delicious food. The location of the hotel is very convenient - right infront of the starting point of trek to mini switzerland, 2 mins walk to local taxi stand for local sight seeing. I am extremely pleased with my stay at Royal Hilton Pahalgam and will highly recommend others.
One area of improvement could be free bonfire with music in evening or more indoor activities options especially during winter as its gets dark and cold by 6pm during winter season and nothing much to do outdoors.
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Date of stay: December 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Royal Hillton, General Manager at Royal Hillton Pahalgam
Responded 4 Jan 2023
Dear Sir, Warm Greetings from The Royal Hillton, Pahalgam!!!! The whole team at Royal Hillton is elated to hear that you are satisfied with our location, food, service, ambience and the overall aura. We would love to seize this opportunity to appreciate your positive feedback. Guest Satisfaction is the goal of Royal Hillton Pahalgam and we are delighted to know that you are satisfied with our services, we are determined to keep delivering excellent services to amazing and valuable Guests like you. We look forward to putting more smiles on the faces of incredible Guests like you. Warmly, Amin Wani
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Palak wrote a review Mar 2022
1 contribution1 helpful vote
5.0 of 5 bubbles
Royal Hilton is the best property anyone can expect in the hills of Kashmir, the food, fresh, tasty, authentic and well prepared, the managing and the room servicing staff was all very welcoming and warm hearted people. Clean and minimalist interior and exterior, each room has its own breathtaking view of the hills. The dinings staff is quick and Hands-on with anything and everything you can ask for while eating and my personal fav was Ashiq, he was quick, super sweet and understanding at all times. All in all, loved the stay, would definitely choose it if travelling again, kudos to the Royal Hilton team.
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Date of stay: March 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Royal Hillton, General Manager at Royal Hillton Pahalgam
Responded 7 Mar 2022
Dear Palak Ji, Warm Greetings from The Royal Hillton, Pahalgam!!!! Thank you so much for your 5-star review! I will share this with my team to let them know to keep up the amazing work.” “We are incredibly grateful that you took the time out to leave us a 5-Star review.” It will be our privilege to welcome you again soon here at Royal Hillton, Pahalgam. Warmly, Amin Wani
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Sanjib Sarkar wrote a review Oct 2022
Kolkata (Calcutta), India10 contributions4 helpful votes
5.0 of 5 bubbles
We booked a suit room. Excellent view from room. Room was spacious and well decorated. Food was awesome with varieties. Housekeeping and room service was also prompt and behaviour of staff at dining was cordial. Market is also walking distance. Enjoyed a lot.
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Date of stay: October 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Hotel Royal Hillton, General Manager at Royal Hillton Pahalgam
Responded 9 Oct 2022
Dear Sanjib Ji, Warm Greetings from The Royal Hillton, Pahalgam!!!! Many thanks for your amazing review and ratings. We are glad to know that your stay at Royal Hillton was awesome. Many thanks also for your pat on our shoulders. We shall be waiting to welcome you again soon here at Royal Hillton. Sincerely, Amin Wani
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Tanvi A asked a question May 2022
Gurugram (Gurgaon), India17 contributions7 helpful votes
Do they serve ala carte lunch and dinner ?
11 contributions
No
Mrs Meena James asked a question Sept 2021
4 contributions5 helpful votes
Is there amy restaurants near the property
Answer from Tehsindalal
Mumbai, India108 contributions54 helpful votes
Yes it’s walking distance from the main market which has many restaurant options.
Answer from HotelRoyalHillton
Srinagar, India7 contributions
yes, all the tourist spots are open.
DivyaS asked a question Feb 2021
New Delhi, India
Hi , is there still snow in pehelgaum . Near hotel ?
Answer from HotelRoyalHillton
Srinagar, India7 contributions
Yes, there is still lot of snow around the hotel and we are expecting another spell of snowfall from 22-24 Feb. Regards
Rishu C wrote a tip 8 Jun
Kanpur, India2 contributions
5.0 of 5 bubbles
"Surely give a visit"
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Tourist53365684805 wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"There should be more parking area as it gets much crowdy as the day passes by. There should be more standards so the hotel can have rooms."
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pradip navik wrote a tip May 2024
Surat, India5 contributions
5.0 of 5 bubbles
"It's in palgam "Hotel hilton""
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Xerxes Rave wrote a tip May 2024
Bengaluru, India111 contributions7 helpful votes
5.0 of 5 bubbles
"Don’t book Taxi or Pony from hotel."
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irfan a wrote a tip May 2024
1 contribution
5.0 of 5 bubbles
"BestHotel in pahalgam "
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Not the right property for you?
There are more places to choose from in the Pahalgam area.
PRICE RANGE
₹19,551 - ₹19,634 (Based on Average Rates for a Standard Room)
LOCATION
IndiaJammu and KashmirKashmirAnantnag DistrictPahalgam
NUMBER OF ROOMS
71
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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ROYAL HILLTON PAHALGAM (Kashmir) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about Royal Hillton Pahalgam
Which popular attractions are close to Royal Hillton Pahalgam?
Nearby attractions include Chandanwari (2.8 km), Tulian Lake (7.1 km), and Baisaran (3.0 km).
What are some of the property amenities at Royal Hillton Pahalgam?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Royal Hillton Pahalgam?
Guests can enjoy free breakfast, an on-site restaurant, and barbeque facilities during their stay.
Is parking available at Royal Hillton Pahalgam?
Yes, free parking is available to guests.
What are some restaurants close to Royal Hillton Pahalgam?
Conveniently located restaurants include Dana Pani, Cafe log inn, and Nathus Rasoi.
Does Royal Hillton Pahalgam have airport transportation?
Yes, Royal Hillton Pahalgam offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Royal Hillton Pahalgam?
Yes, dry cleaning and laundry service are offered to guests.
Does Royal Hillton Pahalgam offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Royal Hillton Pahalgam?
The staff speaks multiple languages, including English and Hindi.
Does Royal Hillton Pahalgam have any great views?
Yes, guests often enjoy the mountain view available here.
Is Royal Hillton Pahalgam accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.
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